Game/inner space freeze

Hi, i've just returned to the multiboxing team! But i have a bit of a problem now. When i launch my team my wow1 freezes(wow2 isn't even launching) and just stays white or launches properly(2/2 clients) but freeze when i click in them. The windows open in 64 bit, tried to force 32 bit in launcher, but did nothing. I even deleted wow-64, but then the window was just blank. My other problem is that when i try to open inner space patcher or config, the opened window stays grey and not responding until closed through task manager. I use Win 10 Pro. Thank you for your replies!

[MiRai]

We're probably going to need a diagnostic report (for game crashes).

Thank you for your reply. Here is my diagnostic: http://pasted.co/33d49197 .

[bob]

I would try removing/disabling the following

Code:

7. conathst.exe - Process ID: 8124 (C:\Program Files (x86)\Norton Internet Security\Engine\22.6.0.142\coNatHst.exe) [Admin:NO] [x86] [2015.6.0.79] [Symantec Corporation] [Web Browser (Norton Identity Safe native host)]
24. GameScannerService.exe - Process ID: 3168 (C:\Program Files (x86)\Razer\Razer Services\GSS\GameScannerService.exe) [Admin:NO] [x86] [1.0.6.2673] [GameScannerService]
36. main.exe - Process ID: 9716 (C:\Program Files (x86)\Razer\Razer Cortex\main.exe) [Admin:YES] [x86] [5.4.15.0] [Razer Inc.] [Razer Cortex]
38. nis.exe - Process ID: 2288 (C:\Program Files (x86)\Norton Internet Security\Engine\22.6.0.142\NIS.exe) [Admin:NO] [x86] [13.1.0.74] [Symantec Corporation] [Norton Internet Security]
39. nis.exe - Process ID: 3916 (C:\Program Files (x86)\Norton Internet Security\Engine\22.6.0.142\NIS.exe) [Admin:NO] [x86] [13.1.0.74] [Symantec Corporation] [Norton Internet Security]
56. ProcessCapturer.exe - Process ID: 12048 (C:\Program Files (x86)\Razer\Razer Cortex\ProcessCapturer.exe) [Admin:YES] [x86] [1.2.0.2] [Razer Inc.] [ProcessCapturer.exe]
57. ProcessCapturer.exe - Process ID: 4960 (C:\Program Files (x86)\Razer\Razer Cortex\ProcessCapturer.exe) [Admin:NO] [x86] [1.2.0.2] [Razer Inc.] [ProcessCapturer.exe]
59. RazerIngameEngine.exe - Process ID: 10480 (C:\Program Files (x86)\Razer\InGameEngine\32bit\RazerIngameEngine.exe) [Admin:NO] [x86] [1.0.12.8578] [Razer, Inc.] [RazerIngameEngine]
63. rzcefrenderprocess.exe - Process ID: 8616 (C:\Users\Pokixd\AppData\Local\razer\InGameEngine\cache\RzSynapse\RzCefRenderProcess.exe) [Admin:NO] [x86] [1.0.12.7325] [Razer, Inc.] [Razer Chromium Render Process]
64. RzKLService.exe - Process ID: 2252 (C:\Program Files (x86)\Razer\Razer Cortex\RzKLService.exe) [Admin:NO] [x86] [1.2.0.9] [Razer Inc.] [RzKLService.exe]
65. RzOvlMon.exe - Process ID: 3176 (C:\Program Files (x86)\Razer\Core\64bit\rzovlmon.exe) [Admin:NO] [x64] [1.0.1.66] [Razer, Inc.] [Monitor Razer Overlay Driver Service]
66. RzSynapse.exe - Process ID: 7284 (C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe) [Admin:NO] [x86] [1.18.21.28549] [Razer Inc.] [Razer Synapse]


If that doesn't work I'd suggest going through the following and shutting them all down. Although for the NVidia drivers, if you revert back to v359.06, do a Clean Install, and only install the drivers, rather than all the addon's that should be sufficient. The last couple of releases of NVidia drivers (362+) have been buggy. They even pulled v364 after a bunch of complaints, and they were WHQL).

Code:

1. ABRTMon.exe - Process ID: 10684 (C:\Program Files (x86)\Clarus\Samsung Drive Manager\ABRTMon.exe) [Admin:NO] [x86] [1.0.175.0] [Clarus, Inc.] [ABRTMon]
16. DiscSoftBusService.exe - Process ID: 7808 (C:\Program Files\DAEMON Tools Lite\DiscSoftBusService.exe) [Admin:NO] [x64] [5.0.1.0406] [Disc Soft Ltd] [Disc Soft Bus Service]
17. Drive Manager.exe - Process ID: 1360 (C:\Program Files (x86)\Clarus\Samsung Drive Manager\Drive Manager.exe) [Admin:YES] [x86] [1.0.175.0] [Clarus, Inc.] [Samsung Drive Manager]
25. GfExperienceService.exe - Process ID: 2668 (C:\Program Files\NVIDIA Corporation\GeForce Experience Service\GfExperienceService.exe) [Admin:NO] [x64] [2.9.1.22] [NVIDIA Corporation] [NVIDIA GeForce ExperienceService]
28. HDSentinel.exe - Process ID: 1128 (C:\Program Files (x86)\Hard Disk Sentinel\HDSentinel.exe) [Admin:YES] [x86] [4.60.0.0] [H.D.S. Hungary] [Hard Disk Sentinel Engine]
40. NvBackend.exe - Process ID: 4864 (C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe) [Admin:NO] [x86] [20.14.1.0] [NVIDIA Corporation] [NVIDIA Backend]
41. NvNetworkService.exe - Process ID: 2944 (C:\Program Files (x86)\NVIDIA Corporation\NetService\NvNetworkService.exe) [Admin:NO] [x86] [2.4.13.69] [NVIDIA Corporation] [NVIDIA Network Service]
42. NvOAWrapperCache.exe - Process ID: 904 (C:\Users\Pokixd\AppData\Local\NVIDIA\NvBackend\ApplicationOntology\NvOAWrapperCache.exe) [Admin:NO] [x86] [26.1.1.0] [NVIDIA Corporation] [OpenAutomate wrapper cache]
43. nvSCPAPISvr.exe - Process ID: 1316 (C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe) [Admin:NO] [x86] [7.17.13.6175] [NVIDIA Corporation] [Stereo Vision Control Panel API Server]
44. nvspcaps64.exe - Process ID: 7668 (C:\Program Files\NVIDIA Corporation\ShadowPlay\nvspcaps64.exe) [Admin:NO] [x64] [2.9.1.22] [NVIDIA Corporation] [NVIDIA Capture Server]
45. NvStreamNetworkService.exe - Process ID: 4040 (C:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamNetworkService.exe) [Admin:??] [x64] [4.1.2032.8372] [NVIDIA Corporation] [NVIDIA Network Stream Service]
46. NvStreamService.exe - Process ID: 2932 (C:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamService.exe) [Admin:NO] [x64] [4.1.2032.8372] [NVIDIA Corporation] [NVIDIA Streamer Service]
47. NvStreamUserAgent.exe - Process ID: 2572 (C:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamUserAgent.exe) [Admin:NO] [x64] [4.1.2032.8372] [NVIDIA Corporation] [NVIDIA Streamer User Agent]
58. ProfilerU.exe - Process ID: 9072 (C:\Program Files\SmartTechnology\Software\ProfilerU.exe) [Admin:NO] [x64] [7.0.47.1] [Saitek] [Saitek SST Profile Launcher]
67. SaiMfd.exe - Process ID: 7252 (C:\Program Files\SmartTechnology\Software\SaiMfd.exe) [Admin:NO] [x64] [7.0.47.1] [Saitek] [Saitek MFD File System Driver]
83. SpotifyWebHelper.exe - Process ID: 1832 (C:\Users\Pokixd\AppData\Roaming\Spotify\SpotifyWebHelper.exe) [Admin:NO] [x86] [1.0.24.104] [Spotify Ltd] [SpotifyWebHelper]
84. Steam.exe - Process ID: 9620 (C:\Program Files (x86)\Steam\Steam.exe) [Admin:NO] [x86] [03.33.99.41] [Valve Corporation] [Steam Client Bootstrapper]
85. SteamService.exe - Process ID: 10008 (C:\Program Files (x86)\Common Files\Steam\SteamService.exe) [Admin:NO] [x86] [03.33.99.41] [Valve Corporation] [Steam Client Service]
86. steamwebhelper.exe - Process ID: 9964 (C:\Program Files (x86)\Steam\bin\steamwebhelper.exe) [Admin:NO] [x86] [03.33.99.41] [Valve Corporation] [Steam Client WebHelper]
101. SZDrvMon.exe - Process ID: 7364 (C:\Program Files (x86)\Clarus\Samsung Drive Manager\SZDrvMon.exe) [Admin:YES] [x86] [1.0.175.0] [Clarus, Inc.] [SZDrvMon]
102. SZDrvSvc.exe - Process ID: 3128 (C:\Program Files (x86)\Clarus\Samsung Drive Manager\SZDrvSvc.exe) [Admin:NO] [x86] [1.0.175.0] [Clarus, Inc.] [SZDrvSvc]
106. uTorrent.exe - Process ID: 7996 (C:\Users\Pokixd\AppData\Roaming\uTorrent\uTorrent.exe) [Admin:NO] [x86] [3.4.5.41372] [BitTorrent Inc.] [µTorrent]
107. utorrentie.exe - Process ID: 4508 (C:\Users\Pokixd\AppData\Roaming\uTorrent\updates\3.4.5_41372\utorrentie.exe) [Admin:NO] [x86] [1.0.0] [BitTorrent Inc.] [WebHelper]
108. utorrentie.exe - Process ID: 7616 (C:\Users\Pokixd\AppData\Roaming\uTorrent\updates\3.4.5_41372\utorrentie.exe) [Admin:NO] [x86] [1.0.0] [BitTorrent Inc.] [WebHelper]
109. Viber.exe - Process ID: 11176 (C:\Users\Pokixd\AppData\Local\Viber\Viber.exe) [Admin:NO] [x86]
110. vlc.exe - Process ID: 2844 (C:\Program Files (x86)\VideoLAN\VLC\vlc.exe) [Admin:NO] [x86] [2.2.1] [VideoLAN] [VLC media player]


Hi thank you for your answer(and time) and sorry for the late response. I tried disabling these processes, but didn't help. I reinstalled windows than I could use inner space, but after I started installing the programmes it did the same freezing problem when I launched my team. I uninstalled the programmes, but didn't help so I did another windows reinstall. It was yesterday and worked until today. I turned on the pc in the morning played some multibox left home (computer was still on) and when I got home an hour ago I tried to launch my team, but has the same problem so I don't know what interferes with isboxer since I haven't downloaded any software yet. Here is my diagnostic: http://pasted.co/3c07c63e . Or should I just go back to windows 8.1/7 until windows 10 will have better support? Thank you for your help in advance.

[bob]

It works for others on Win10, so unfortunately you are in minority at this time, although you do seem to be putting in a lot of effort, but not getting the rewards.
However I can see a couple of things that still look weird. But we will try something else first.

First, try the development build of InnerSpace. There are a couple of updates for x64. To try the fix, right click Inner Space in the system tray (notification area) and select Patcher, tick "Download development (test) patches" and then close and restart Inner Space to let it patch up.

If that doesn't work, the other outstanding items in your paste that you can remove are:

Code:

7. GameScannerService.exe - Process ID: 3084 (C:\Program Files (x86)\Razer\Razer Services\GSS\GameScannerService.exe) [Admin:NO] [x86] [1.0.6.2673] [GameScannerService]
26. SpaceAgent.exe - Process ID: 1760 (C:\WINDOWS\system32\SpaceAgent.exe) [Admin:NO] [x64]


Other than that, I'm not sure where to go. If after trying the above things, you still have an issue you can, on your Frozen instance of WoW, get a diagnostic for game Freezes, and email the dmp file to lax@lavishsoft.com, and reference this thread.

Also, Windows updates itself these days, and you cannot opt out of it. Annoyingly it will also update some drivers that you don't want it to if you are not careful.

Thank you for your reply. I try to end game scanner, but it restarts itself. After I right click inner space in system tray and choose any option like patcher, config etc. a window pops up but it's already frozen. I will send a freeze diagnostic as you advised maybe there is a solution. Thank you for your help anyways!

One more thing if it helps. I tried to reinstall isboxer boundle today and got this error when I opened isboxer: http://imgur.com/p0epMxL .

When I try to make a freeze report it always says: Minidump generation failed. At this point I'm starting to lose my faith .