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Only starts first window

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Dreamermbox

Posts: 7

Joined: Thu Nov 12, 2015 8:23 am

Post Thu Nov 12, 2015 8:25 am

Only starts first window

Hi,

For some reason InnerSpace only launches the first window and then stops. Everything worked fine last night. Also, when I press the character set 14 times so it starts up 14 instances, my keyboard input starts lagging (with like 15 secons delay before my next key is actually registered) until I reboot my computer. This also persist when I exit IsBoxer and InnerSpace.

Greetings
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bob

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League of Extraordinary Multiboxers

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Joined: Sat Feb 15, 2014 11:14 am

Location: In the dining room, with the lead pipe.

Post Thu Nov 12, 2015 8:49 am

Re: Only starts first window

Dreamermbox wrote:For some reason InnerSpace only launches the first window and then stops. Everything worked fine last night. Also, when I press the character set 14 times so it starts up 14 instances, my keyboard input starts lagging (with like 15 secons delay before my next key is actually registered) until I reboot my computer.
I'm going to say you should provide a diagnostic.

As it was working previously though, and now it is not, it is more than likely something wrong either with your computer (maybe it is overheating), or something new installed on it (or updated perhaps - lots of programs do background updates too). A final choice might be a configuration change somewhere. We may be able to spot potential software conflicts in the diagnostic, but other than that you may need to be looking deeper at what is going on. Temperature monitoring might be a good start, along with Process monitoring (i.e. what resources are each process using, and are they flooding the system somewhere).

Dreamermbox wrote:This also persist when I exit IsBoxer and InnerSpace.
This would indicate it's not either of them causing the problem then.
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Dreamermbox

Posts: 7

Joined: Thu Nov 12, 2015 8:23 am

Post Thu Nov 12, 2015 9:08 am

Re: Only starts first window

bob wrote:
Dreamermbox wrote:For some reason InnerSpace only launches the first window and then stops. Everything worked fine last night. Also, when I press the character set 14 times so it starts up 14 instances, my keyboard input starts lagging (with like 15 secons delay before my next key is actually registered) until I reboot my computer.
I'm going to say you should provide a diagnostic.

As it was working previously though, and now it is not, it is more than likely something wrong either with your computer (maybe it is overheating), or something new installed on it (or updated perhaps - lots of programs do background updates too). A final choice might be a configuration change somewhere. We may be able to spot potential software conflicts, but other than that you may need to be looking deeper at what is going on. Temperature monitoring might be a good start, along with Process monitoring (i.e. what resources are each process using, and are they flooding the system somewhere).

Dreamermbox wrote:This also persist when I exit IsBoxer and InnerSpace.
This would indicate it's not either of them then.


Hi bob, thanks for the quick response!

Yesterday I did update IsBoxer toolkit but it was still working then. The diagnostic results seem useless to me, but here you go
Last edited by Dreamermbox on Thu Nov 12, 2015 11:22 am, edited 1 time in total.
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bob

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League of Extraordinary Multiboxers

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Joined: Sat Feb 15, 2014 11:14 am

Location: In the dining room, with the lead pipe.

Post Thu Nov 12, 2015 9:20 am

Re: Only starts first window

The update to ISBoxer Toolkit is not the cause, as you have already proven by seeing that the issue still persists after you shut them down. It also is only a configuration tool, and is not required to be running to actually multibox.

The stuttering type behaviour you mentioned is indicative of a service which is busy grabbing excessive amounts of CPU time, so you are more likely to find the culprit by using something like Task Manager (there are other tools but this one is pretty much guaranteed to be around). Sometimes if Task Manager doesn't show anything obvious, then it can be a hardware related issue, and that can mostly be viewed with the Resource Monitor. The most likely scenario there would be the CPU stepping down while you are trying to run the games. This is generally a symptom of overheating. There are other tools to monitor this stuff too, like CPU-Z (for your CPU), GPU-Z (for your graphics card), etc.

Anyway, excluding overheating and something obvious in Task Manager, I'd start with shutting down your Zemana Antimalware, which is hooking the game client.
Code:
40. C:\PROGRA~2\KEYCRY~1\KE50FD~1.DLL [1.8.6.199] [Zemana Ltd.] [Zemana AntiLogger SDK]


If you get this far, there is also a large amount of other programs and services you have running that you could shut down to see if you can determine whether one of those is the cause. Try after a reboot, and a shutdown of all unnecessary programs and services.
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Dreamermbox

Posts: 7

Joined: Thu Nov 12, 2015 8:23 am

Post Thu Nov 12, 2015 9:49 am

Re: Only starts first window

bob wrote:The stuttering type behaviour you mentioned is indicative of a service which is busy grabbing excessive amounts of CPU time, so you are more likely to find the culprit by using something like Task Manager (there are other tools but this one is pretty much guaranteed to be around). Sometimes if Task Manager doesn't show anything obvious, then it can be a hardware related issue, and that can mostly be viewed with the Resource Monitor. The most likely scenario there would be the CPU stepping down while you are trying to run the games. This is generally a symptom of overheating. There are other tools to monitor this stuff too, like CPU-Z (for your CPU), GPU-Z (for your graphics card), etc.

Anyway, excluding overheating and something obvious in Task Manager, I'd start with shutting down your Zemana Antimalware, which is hooking the game client.
Code:
40. C:\PROGRA~2\KEYCRY~1\KE50FD~1.DLL [1.8.6.199] [Zemana Ltd.] [Zemana AntiLogger SDK]


If you get this far, there is also a large amount of other programs and services you have running that you could shut down to see if you can determine whether one of those is the cause. Try after a reboot, and a shutdown of all unnecessary programs and services.


I never mentioned stuttering behaviour, it's just that InnerSpace stops launching games after the first is launched. The whole keyboard input lag issue can be ignored for now I think (I think this is what you meant by the stuttering).

Tried rebooting several times already before (also because of the keyboard issues mentioned before).
This is the console when I launch the character set: http://i.imgur.com/dzCCxxG.png
Disabling Zemana didn't change anything.
Uninstalled programs changed since yesterday. No change.
I tried starting another character set I already had, it did the same thing.
Video of logging after starting the character set: https://www.youtube.com/watch?v=rv65Z69 ... e=youtu.be
I looked into MsMpEng.exe (MS anti malware) but I can't start it for some reason. Looking through my files for Windows Defender throws this error: http://i.imgur.com/5PZkc05.png. Probably because I updated to Windows 10 and then went back.

Let me know if there's anything else you can think of.
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Dreamermbox

Posts: 7

Joined: Thu Nov 12, 2015 8:23 am

Post Thu Nov 12, 2015 9:52 am

Re: Only starts first window

Is it possible InnerSpace just loses the connection/track of the clients somehow? Because using IsBoxer to re-export the profiles to InnerSpace would normally do some resizing and make the windows flash. Now it doesn't visually do anything when I export (besides the messagebox telling me it's finished in IsBoxer Toolkit) when the first WoW isntance of my character sets is opened.

Also tried to create a new character set and it has the same issue.
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Dreamermbox

Posts: 7

Joined: Thu Nov 12, 2015 8:23 am

Post Thu Nov 12, 2015 10:48 am

Re: Only starts first window

I just thought of something.. It might have been CCleaner deleting files it should have not deleted. My phone drivers also all stopped working after I ran CCleaner yesterday... It cleared out ~20GB.
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bob

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League of Extraordinary Multiboxers

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Joined: Sat Feb 15, 2014 11:14 am

Location: In the dining room, with the lead pipe.

Post Thu Nov 12, 2015 10:50 am

Re: Only starts first window

Dreamermbox wrote:I just thought of something.. It might have been CCleaner deleting files it should have not deleted. My phone drivers also all stopped working after I ran CCleaner yesterday... It cleared out ~20GB.
Could be. Programs that arbitrarily delete stuff in a non containerized OS are not may favourite.


Dreamermbox wrote:I never mentioned stuttering behaviour, it's just that InnerSpace stops launching games after the first is launched. The whole keyboard input lag issue can be ignored for now I think (I think this is what you meant by the stuttering).
That is what I meant by stuttering. It shouldn't happen, and if you track down the reason for it then your other problems will likely disappear.

Dreamermbox wrote:Tried rebooting several times already before (also because of the keyboard issues mentioned before).
No doubt, but I meant to make sure you had a clean boot without all the masses of services and processes you had running in the background.
Dreamermbox wrote:This is the console when I launch the character set: http://i.imgur.com/dzCCxxG.png
Looks normal.
Dreamermbox wrote:Disabling Zemana didn't change anything.
No doubt. For reasons noted in this article from MS, disabling these things usually don't. You usually need to uninstall it for testing purposes.
Dreamermbox wrote:Uninstalled programs changed since yesterday. No change.
I tried starting another character set I already had, it did the same thing.
Not surprising. This kind of this is pretty rare to be a character set specific issue, unless you are talking different games.
Dreamermbox wrote:Video of logging after starting the character set: https://www.youtube.com/watch?v=rv65Z69 ... e=youtu.be
OK, so you've ruled out the overheating, and while the CPU fluctuates a little in core speed, it doesn't look busy overall. You could try setting for max speed, but I'm not sure its going to help.

Dreamermbox wrote:I looked into MsMpEng.exe (MS anti malware) but I can't start it for some reason. Looking through my files for Windows Defender throws this error: http://i.imgur.com/5PZkc05.png. Probably because I updated to Windows 10 and then went back.

Let me know if there's anything else you can think of.
You could try clean installing your OS. Upgrading OS and then reverting is not the tidiest process. Had another guy in here that had MS support remote in and revert his computer from Win10 back to Win7, and there were still issues cropping up.

Dreamermbox wrote:Is it possible InnerSpace just loses the connection/track of the clients somehow? Because using IsBoxer to re-export the profiles to InnerSpace would normally do some resizing and make the windows flash. Now it doesn't visually do anything when I export (besides the messagebox telling me it's finished in IsBoxer Toolkit) when the first WoW isntance of my character sets is opened.
This is probably more indicative of InnerSpace not getting notified that the game instance has finished loading and started processing D3D frames, which means it would never switch the game from the initial startup session designation to the end session designation. I imagine if you typed "sessions" on the InnerSpace console, they would be is50, is51, is52, etc. The other option is that if you are loading the character set, and not all Characters (well, sessions) are present and accounted for, then an Export wont update the current configuration (I assume because it cannot be applied because there are sessions missing).


Anyway, so short of you clean installing Windows, you could try reinstalling the DirectX 9 package from here.
You could try deleting ISBoxer/InnerSpace (just delete the install folder) and reinstalling it. If you happen to have some important ISBoxer configuration I suggest you use the File menu and Save As, to save your config. If you happen to use VideoFX and have configured it via the gui, then you might want to backup the InnerSpace/Scripts folder.

You could try shutting down all the things on this list below, give it a test. If everything is fine, then you know it is something here. If it is still an issue then it's more likely to be something in Windows or your game (although I should probably direct you to this if it happens to be your game - if you are getting the same issue with the retail version we could probably revisit this).

<snipped the list as per request>

Applications with Filter Drivers, like Zemana, CyberGhost, Faceless would need to be uninstalled to ensure that their drivers are removed and not active (although I guess the VPN stuff is less likely to be an issue).
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Dreamermbox

Posts: 7

Joined: Thu Nov 12, 2015 8:23 am

Post Fri Nov 13, 2015 11:08 am

Re: Only starts first window

Hi bob!

Sorry for the late response, yesterday I had an unexpected call from work which took me all night and part of today as well.

Good news, sort of. I found a restore point from yesterday (even though the time of the restore point was beyond when the issues started happening, but you won't hear me complaining!) which solved a bunch of new Windows issues including a lot of driver issues where none of my phones were recognized by ADB anymore, regardless of me installing the drivers again. I am now fairly sure it was indeed CCleaner that messed with my Windows files and caused a bunch of problems, including the whole IsBoxer problems we're having here. Sadly the restore point did not solve the IsBoxer issue.

The first thing I did today - after having the restore point solve the new issues - was install a clean copy of IsBoxer. This did actually do the trick! IsBoxer was starting up all my windows again just fine! Woo! :D

Right?

Well, now it has a lagspike that lasts ~0.5 second which re-occurs about every 5 - 10 seconds and a re-boot did not help.

We're getting there! :D
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Valerian

ISBoxer Support Team

Posts: 69

Joined: Tue Jun 07, 2011 1:09 pm

Post Fri Nov 13, 2015 12:11 pm

Re: Only starts first window

I get that doing literally anything on my windows 10 machine, I chalk it up to doing figuratively everything at once on it (my taskbar has a scrollbar,) and having scheduling issues and/or something obscure stealing cycles. I know that doesn't help your particular problem, but maybe it'll point you in the right direction, could be processor scheduling issues? some kind of bottleneck? some app misbehaving? the windows search indexer service perhaps? *shrug*

I'm not convinced that stutter you're experiencing is ISBoxer related, but I agree it shouldn't be there. If you happen to find it, I'd be interested in the solution so I can cross reference my own unsolved case, which has been ongoing since I got this AMD cpu (and associated everything-else-but-drives), and had varying degrees of impact through 3 different operating systems.
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