Mon Jun 16, 2014 8:18 am by lax
No error message?
The first thing I would do any time you have issues is to check for driver updates, particularly for your video card.
If that doesn't help, then without an error message, to get diagnostic information you may need to check the Windows Event Log. Open up the Windows Control Panel and in the search box type in "event" (with no quotes). It should show a "View event logs" option under Administrative Tools. Click that to open the Event Viewer. In the left pane there is a "Windows Logs" category, expand that and select "Application" under it -- this is different than the "Applications and Services Logs". Selecting "Application" will bring up a history of application crashes, and you should see an entry for each of your game crashes. They will show up as "Error" under Level, the Date and Time will match the crash time, Source should say "lotroclient". If you don't see one that says lotroclient or at least something lotro related, stop there because the other entries in the error log are not useful for this. If you DO see it, select it there in the list, and then at the bottom click the Details tab. Click XML View, select all of it, and paste me the details.