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InnerSpace unable to launch diablo 3

Moderator: MiRai

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rhiza

Posts: 3

Joined: Fri Dec 28, 2012 6:25 pm

Post Fri Dec 28, 2012 6:30 pm

InnerSpace unable to launch diablo 3

Hey guys.

Just having a bit of trouble with innerspace launching D3.

Im using windows 8. When i launch it, it starts the D3 process in task manager then it just closes, does not give me any error boxes or anything.

WoW launches through innerspace no problem at all. ive tried launching bypassing the D3 launcher too, no success.

this is the error log from in windows

Code:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Application Error" />
  <EventID Qualifiers="0">1000</EventID>
  <Level>2</Level>
  <Task>100</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2012-12-28T22:56:47.000000000Z" />
  <EventRecordID>8976</EventRecordID>
  <Channel>Application</Channel>
  <Computer>MACEMAN</Computer>
  <Security />
  </System>
- <EventData>
  <Data>Diablo III.exe</Data>
  <Data>1.0.6.13644</Data>
  <Data>50bd66b3</Data>
  <Data>AcLayers.dll</Data>
  <Data>6.2.8400.0</Data>
  <Data>4fb70182</Data>
  <Data>c0000005</Data>
  <Data>00036f94</Data>
  <Data>258</Data>
  <Data>01cde54e9c61048e</Data>
  <Data>F:\Diablo III\Diablo III.exe</Data>
  <Data>C:\Windows\AppPatch\AcLayers.dll</Data>
  <Data>db4396d0-5141-11e2-9b84-c86000c3a569</Data>
  <Data />
  <Data />
  </EventData>
  </Event>


any help with this would be appreciated.

kind regards
<<

lax

User avatar

Site Admin

Posts: 7303

Joined: Tue Nov 17, 2009 9:32 pm

Post Fri Dec 28, 2012 10:50 pm

Re: InnerSpace unable to launch diablo 3

AcLayers.dll is application compatibility. If you have application compatibility settings configured for D3 (e.g. windows 7/vista/xp compatiblity mode), try removing them.

Otherwise, it's probably caused by other software installed on your PC. I can get a hint as to what might be interfering if you grab me ISBoxer's "Diagnostics for game crashes" (follow link for instructions).

The last guy I talked to with this problem on Windows 8 had McAfee antivirus installed and removing that and rebooting solved the problem. (There are better alternatives to McAfee including free ones, but McAfee often comes pre-installed.)
<<

rhiza

Posts: 3

Joined: Fri Dec 28, 2012 6:25 pm

Post Sat Dec 29, 2012 8:33 pm

Re: InnerSpace unable to launch diablo 3

hey mate thanks for your response. ive checked compatability settings and they are not checked or being used.

http://privatepaste.com/d087cd6609

i dont have anti virus on my computer. i just use house call every now and then. have pretty good browsing habbits.
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lax

User avatar

Site Admin

Posts: 7303

Joined: Tue Nov 17, 2009 9:32 pm

Post Sun Dec 30, 2012 8:28 am

Re: InnerSpace unable to launch diablo 3

You left out half of the paste, so I don't have information about what is loaded in the Diablo 3 process to make specific recommendations about that.

Have you tried shutting down *ahem* other running programs to see if this helps?
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rhiza

Posts: 3

Joined: Fri Dec 28, 2012 6:25 pm

Post Sun Dec 30, 2012 1:50 pm

Re: InnerSpace unable to launch diablo 3

that was the full paste...

yes ive tried launching from a fresh reboot, after closing a bunch of processes.

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