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Moderator: MiRai

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mohal

Posts: 55

Joined: Wed Apr 04, 2012 10:10 pm

Post Wed May 09, 2012 11:04 am

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or at least changed. i have had this problem since the beginning, as long as i do not change anything, everything works perfectly, but as soon as i do, create a new character set for instance, the next time i want to log in with a previous character set, the email addresses have disappeared, replaced by the unusable account numbers. what should i (not) do?
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lax

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Site Admin

Posts: 7303

Joined: Tue Nov 17, 2009 9:32 pm

Post Wed May 09, 2012 11:26 am

Re: login data deleted

This will happen when you decline to enter your battle.net email address in ISBoxer, but allow it to auto-detect the WoW account name (which is the "unusable numbers"). If you're doing that because your accounts are on different Battle.Net e-mail addresses, then the simple answer is to enter the correct Battle.Net e-mail address for each Character when you are selecting the characters to play in the wizard. Alternatively, you can remove the auto-detected WoW account name during the wizard for ISBoxer to not fill in ANY of the details for you in config.wtf.

Your existing Characters each have an Account name, and a Sub-account name field. The Account name, for WoW, is supposed to be your battle.net e-mail address. The Sub-account name is the WoW account name, this is the auto-detected "unusable numbers" like 13498234#1. This is 100% correct, it is supposed to say that there, it did not incorrectly detect it...

What is happening wrong is that because you don't give it a battle.net e-mail address, it is assuming the auto-detected WoW account name must be used for the login account name. Under normal circumstances, the login account name is your battle.net e-mail address, and then the wow account is automatically determined by the game based on the "unusable numbers" (which translate 12345#1 into "WoW1" and 12345#2 into "WoW2" for example).

Hope that clears it up for you.
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mohal

Posts: 55

Joined: Wed Apr 04, 2012 10:10 pm

Post Wed May 09, 2012 1:39 pm

Re: login data deleted

yes it does. thank you.

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