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Start up crashing error #132

Moderator: MiRai

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bitterflu

Posts: 5

Joined: Mon Jan 31, 2011 8:00 pm

Post Mon Jan 31, 2011 8:12 pm

Start up crashing error #132

I tried to launch today using a character set and the default profile but it crashes everytime with an access violation for error #132.

I followed the set-up guide and didnt change anything.

Tried using the -d3d9 and -d3d11 but it fails just the same.

http://privatepaste.com/4ca9f6bf82 wow report http://privatepaste.com/d3ea84834f lavish soft report
http://privatepaste.com/f66c6d89cc is config

I'd take any advice in regards to steps I might take to get this to work.
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bitterflu

Posts: 5

Joined: Mon Jan 31, 2011 8:00 pm

Post Mon Jan 31, 2011 11:48 pm

Re: Start up crashing error #132

Just as an added note I only have this issue when loading WoW via InnerSpace... everything is fine when launching directly from the WoW.exe
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lax

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Joined: Tue Nov 17, 2009 9:32 pm

Post Tue Feb 01, 2011 3:53 pm

Re: Start up crashing error #132

The crash reports suggest that this is related to other software on your PC that for some reason is not compatible with Inner Space. Neither of them show which software, since whatever it is has unloaded or is purposefully hiding itself.

I might be able to identify it, though.

Grab Hijack This! from here: http://download.cnet.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html
When you run it there's a big fat button with bolded text that says scan and save a log, click that. It'll take like 2 seconds and spit out a file in notepad. You can paste the contents here, or paste to privatepaste.com and provide a link to the paste.
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bitterflu

Posts: 5

Joined: Mon Jan 31, 2011 8:00 pm

Post Tue Feb 01, 2011 10:38 pm

Re: Start up crashing error #132

Thanks for the response, Lax.

I will not be home until tomorrow evening, but I will post it as soon as I am able.
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bitterflu

Posts: 5

Joined: Mon Jan 31, 2011 8:00 pm

Post Wed Feb 02, 2011 9:57 pm

Re: Start up crashing error #132

Lax,

I just got home and tried to run the character launch from InnerSpace and still no go; however, this time no report from InnerSpace was generated.

WoW still loads correctly when manually run from the .exe

Current reports..

WoW Crash report: http://privatepaste.com/ccf4101fdb
ISBoxer config: http://privatepaste.com/4b37a4f316
HijackThis: http://privatepaste.com/81dac09633
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lax

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Posts: 7303

Joined: Tue Nov 17, 2009 9:32 pm

Post Thu Feb 03, 2011 9:13 am

Re: Start up crashing error #132

People REALLY like to tell me that it works fine without Inner Space, multiple times. ;) I wouldn't expect you to come to me about the problem if it didn't work fine without Inner Space, it goes without saying. :)

The WoW crash report still points to the same thing, a DLL that is no longer loaded, probably from some other software.

Your Hijack This! log mostly shows programs I'm not familiar with so unfortunately I can't say for sure exactly that the problem is. There are a bunch of ASUS programs in the list, which you can shut down at least temporarily to see if they're causing a problem -- e.g. the ASUS AI Suite, aahm.exe (used by ASUS util for connecting a mobile phone, not sure what else), and so on, these are listed at the top of your Hijack This! log under Running processes. There's also a reference to Trend Micro internet security in the "Global startup" but it doesn't appear to be running; if that's active and just not showing up for some reason that might be a candidate.

Worst case, if it's an option for you, it does definitely work on a clean install of Windows
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bitterflu

Posts: 5

Joined: Mon Jan 31, 2011 8:00 pm

Post Fri Feb 04, 2011 7:33 pm

Re: Start up crashing error #132

Lax,

If you don't mind looking one more time... I have removed those two ASUS programs and the Trenc Micro security was removed prior to the last post.

I don't have the Win7 install CD so I'm not sure where to go if this doesn't provide any more information.

LavishSoft report: http://privatepaste.com/1c14361af9
WoW report: http://privatepaste.com/0ad6b03912
IS profile: http://privatepaste.com/12b880f3a1
HijackThis!: http://privatepaste.com/f4f25cb9fe
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lax

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Posts: 7303

Joined: Tue Nov 17, 2009 9:32 pm

Post Fri Feb 04, 2011 8:59 pm

Re: Start up crashing error #132

Other than using Windows Compatibility modes for Windows Server 2003 and Vista, nothing stands out at this point. Definitely try disabling any of the Windows compatibility options, I understand your first report didn't have that enabled... I dunno man
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tanker

Posts: 222

Joined: Mon Jan 03, 2011 2:27 am

Post Sat Feb 05, 2011 9:21 am

Re: Start up crashing error #132

There are two possibilities, hardware or software.

Hardware:
Try running memtest86+ on the system overnight and see if it shows any errors. Running under Innerspace will shift the memory usage patterns slightly and might cause a failure where previously you had an unnoticed glitch.
Turn the memory speed down a step and see if that changes it. I'm running my DDR3-1600 at DDR3-1333 to fix a memory issue with no appreciable impact on performance.

Software:
If the DLL is unloading itself, that may indicate a rootkit that is hiding from you (I'd suspect a keylogger.) Look online for some of the free anti-virus and rootkit detector software. I use Microsoft Security Essentials (free, for WGA validated users only) but the free version of AVG is pretty good and the game detect mode is nice (it sucks when your antivirus decides to update definitions while you are playing)
There are also rootkit detectors available (other users might be able to suggest one of them)

Beyond that, you can go through the list and copy each file that is running into google and see if any are flagged as malware. I suggest copy/paste instead of retyping since some malware hides using a similar names to existing system files (ntdll vs ntdl1)
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lax

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Posts: 7303

Joined: Tue Nov 17, 2009 9:32 pm

Post Sat Feb 05, 2011 10:15 am

Re: Start up crashing error #132

There's no guarantee about what kind of software it is, just that the DLL in question is apparently incompatible with Inner Space
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