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1 Toon launches; other crashes

Moderator: MiRai

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CavScout

Posts: 14

Joined: Fri Jul 23, 2010 7:50 pm

Post Sat Jul 25, 2015 5:36 pm

1 Toon launches; other crashes

Have setup IS using IS Boxer. When I select my character set (2 toons), one launches fine but the second launches with a "Final Fantasy XIV has stopped working" error message. Thoughts?

Problem signature:
Problem Event Name: BEX
Application Name: ffxivlauncher.exe
Application Version: 1.0.0.0
Application Timestamp: 557a3382
Fault Module Name: StackHash_a7aa
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 6ff59790
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: a7aa
Additional Information 2: a7aa91f17ea749d42a4de3b390fa5b3d
Additional Information 3: a7aa
Additional Information 4: a7aa91f17ea749d42a4de3b390fa5b3d

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lax

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Site Admin

Posts: 7302

Joined: Tue Nov 17, 2009 9:32 pm

Post Sun Jul 26, 2015 12:40 pm

Re: 1 Toon launches; other crashes

I would like to see "Diagnostics for game crashes" (http://isboxer.com/wiki/Diagnostics) from a running ffxivlauncher.exe. It is odd that the launcher is crashing -- I would guess that maybe some other running software is causing some interference. The diagnostics can help identify that.
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CavScout

Posts: 14

Joined: Fri Jul 23, 2010 7:50 pm

Post Tue Jul 28, 2015 5:00 am

Re: 1 Toon launches; other crashes

Here you go:

http://privatepaste.com/f539fc7878

It's weird because one instance opens fine.
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bob

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League of Extraordinary Multiboxers

Posts: 4643

Joined: Sat Feb 15, 2014 11:14 am

Location: In the dining room, with the lead pipe.

Post Tue Jul 28, 2015 5:31 am

Re: 1 Toon launches; other crashes

Nothing too obvious there, except you aren't running InnerSpace.
You could try disabling/uninstalling your AV and give that a whirl.
Also maybe shut down snagit.

Are you launching your team from, then from InnerSpace? i.e. right click systray icon, ISBoxer Character Sets -> [your team name here]
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CavScout

Posts: 14

Joined: Fri Jul 23, 2010 7:50 pm

Post Fri Jul 31, 2015 6:23 pm

Re: 1 Toon launches; other crashes

Yes, I launch from IS via character sets.
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CavScout

Posts: 14

Joined: Fri Jul 23, 2010 7:50 pm

Post Sat Aug 01, 2015 9:21 am

Re: 1 Toon launches; other crashes

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MiRai

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Vibrant Videographer

Posts: 3010

Joined: Fri Nov 20, 2009 3:30 pm

Post Sat Aug 01, 2015 12:33 pm

Re: 1 Toon launches; other crashes

Have you tried using the DX9 version of the game client instead? The DX9 version is known to work just fine, and the DX11 version may still have issues.

EDIT: I just re-read the thread and realized you're having an issue with the launcher. Unfortunately, I don't have any answer.
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CavScout

Posts: 14

Joined: Fri Jul 23, 2010 7:50 pm

Post Sun Aug 02, 2015 4:25 pm

Re: 1 Toon launches; other crashes

Correct, I've tried both 9 and 11.

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