FAQ  •  Register  •  Login

New IS update crashing D3?

Moderator: MiRai

<<

club

Posts: 8

Joined: Thu May 02, 2013 2:03 pm

Post Thu May 02, 2013 2:08 pm

New IS update crashing D3?

Hello, just sat down to a gaming sesh. Launched IS and noticed it updating (have it set to download development patches at launch). When it finished I doubled clicked my Isboxer autostart my games icon and it just keeps crashing. Doesnt even get so far as checking for updates.

I box on two machines and both are doing the same thing (both after updating IS).

I have the error logs as requested.

The first error log looks like the Blizzard error log that pops up when it critically fails:
http://privatepaste.com/52fa908966

The second error log is from the ISBoxer error log reporting wizard thingy:
http://privatepaste.com/db4cba6a03

Help much appreciated - don't think I can handle playing just one char at a time again!

Club
<<

MiRai

User avatar

Vibrant Videographer

Posts: 3010

Joined: Fri Nov 20, 2009 3:30 pm

Post Thu May 02, 2013 3:11 pm

Re: New IS update crashing D3?

Lax should be able to translate the crash report, but here are some things to try:

1) Uncheck the dev patch option in IS, restart it to let it 'downgrade' to the stable build, and try launching your Character Set again.
2) Try launching Diablo III.exe rather than the launcher itself?

Honestly, when multiboxing I try to skip using any launcher for any game unless I have to.
<<

club

Posts: 8

Joined: Thu May 02, 2013 2:03 pm

Post Thu May 02, 2013 3:25 pm

Re: New IS update crashing D3?

Hi MiRai,

Thanks so much for your reply - I spent ages browsing to figure out how to "roll back" the IS update - your fix 1 above worked perfectly. I've also changed the launch file as your recommedation in 2.

Pleased to report it now works as before - the problem is solved.

I'll leave my first post as it is though - as there does seem to be a problem with the new IS update and the powers at the top might be interested in it. If any more bug reports / files are needed just let me know.

Thanks for your support MiRai - top notch!

Club
<<

MiRai

User avatar

Vibrant Videographer

Posts: 3010

Joined: Fri Nov 20, 2009 3:30 pm

Post Thu May 02, 2013 3:29 pm

Re: New IS update crashing D3?

club wrote:Hi MiRai,

Thanks so much for your reply - I spent ages browsing to figure out how to "roll back" the IS update - your fix 1 above worked perfectly. I've also changed the launch file as your recommedation in 2.

Pleased to report it now works as before - the problem is solved.

I'll leave my first post as it is though - as there does seem to be a problem with the new IS update and the powers at the top might be interested in it. If any more bug reports / files are needed just let me know.

Thanks for your support MiRai - top notch!

Club

No problem. Lax will have to look into why the dev build is crashing with the launcher then. Thanks for the report. :)
<<

lax

User avatar

Site Admin

Posts: 7303

Joined: Tue Nov 17, 2009 9:32 pm

Post Thu May 02, 2013 3:43 pm

Re: New IS update crashing D3?

Thanks for reporting the problem. I've issued a fix in the new dev build, 5816. :)
<<

club

Posts: 8

Joined: Thu May 02, 2013 2:03 pm

Post Fri May 03, 2013 4:54 pm

Re: New IS update crashing D3?

Yay, usefulness +10

Return to Diablo Series Diablo 3, Diablo Immortal, Diablo II Resurrected

Who is online

Users browsing this forum: No registered users and 1 guest