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Launch Eve Thru Steam Not Working.

Moderator: MiRai

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raykazi

Posts: 5

Joined: Sun Sep 28, 2014 9:11 am

Post Sun Sep 28, 2014 9:37 am

Launch Eve Thru Steam Not Working.

Hello
I have 4 Non Steam Accts and 1 Steam Acct
I've followed the steps listed here http://isboxer.com/forum/viewtopic.php?f=22&t=5747 as far as setting up my accounts with ISBoxer
On launching my team, the 4 Non steam accounts launch perfectly, but when I launch Eve thru steam, Steam closes and the Eve launcher process that started hangs.
I do have the .dmp file for the eve launcher uploaded and the crash report from Steam linked below.
https://privatepaste.com/68f7685528
eve_dmp.zip
(8.36 KiB) Downloaded 873 times

I attached a debugger to Steam before I launched the Eve Online Launcher
upon launching the debugger returned this.
Code:
Unhandled exception at 0x15B80580 in Steam.exe: 0xC0000005: Access violation executing location 0x15B80580.

No sure if its any help but i figured why not post it.

Im currently on a 7 day trial and am ready to purchase this software, unless this hiccup cant be resolved. If any more information is needed please let me know.
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bob

User avatar

League of Extraordinary Multiboxers

Posts: 4653

Joined: Sat Feb 15, 2014 11:14 am

Location: In the dining room, with the lead pipe.

Post Sun Sep 28, 2014 10:14 am

Re: Launch Eve Thru Steam Not Working.

If you could get a diagnostic for the hung Eve client, rather than Steam.exe that may provide more clues.

http://isboxer.com/wiki/Diagnostics

Although, after looking it may not provide anything over the dump
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raykazi

Posts: 5

Joined: Sun Sep 28, 2014 9:11 am

Post Sun Sep 28, 2014 10:59 am

Re: Launch Eve Thru Steam Not Working.

Diagnostics for the hung eve client
https://privatepaste.com/f3801c5c4b
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lax

User avatar

Site Admin

Posts: 7303

Joined: Tue Nov 17, 2009 9:32 pm

Post Sun Sep 28, 2014 11:03 am

Re: Launch Eve Thru Steam Not Working.

Weird. Something seems to be interfering with the Steam launch process under Inner Space, though it's not clear what it is. The EVE process is waiting for Steam to finish its launching process is frozen because of the Steam crash.

Anything else running that you can shut down for test purposes, I would do that. TeamViewer, Process Explorer, Internet Download Manager, Hotspot Shield etc.

Since you're inclined to attach a debugger, see if you can get me the call stack from the active thread in Steam.exe when it throws the unhandled exception. A minidump of this may also help
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raykazi

Posts: 5

Joined: Sun Sep 28, 2014 9:11 am

Post Sun Sep 28, 2014 10:24 pm

Re: Launch Eve Thru Steam Not Working.

I found out that Steam had created dump files of the crash. There are only two that were close to the time of the crash.
Also uploading a debug log from steam directory.
Attachments
debug.log
(7.26 KiB) Downloaded 1049 times
dumps.rar
(64.74 KiB) Downloaded 1056 times
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lax

User avatar

Site Admin

Posts: 7303

Joined: Tue Nov 17, 2009 9:32 pm

Post Wed Oct 15, 2014 12:21 pm

Re: Launch Eve Thru Steam Not Working.

Inner Space build 6033 corrects this issue. This is currently the development build of Inner Space; to try it out, right click IS and select Patcher, tick "Download development (test) patches" and then close and restart Inner Space to let it patch up :)

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