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isboxer opens, minimizes login screens, freezes

Moderator: MiRai

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fsteddieg

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Joined: Thu Apr 09, 2015 6:06 pm

Post Thu Apr 09, 2015 6:30 pm

isboxer opens, minimizes login screens, freezes

The application appears to open two login boxes (two player setup). Minimizes each box on open. The cursor disappears and the screen freezes. I can use Alt-Tab to switch to another window and everything works fine. I can hover over the minimized block in the task bar and see the two login screens. If I click on the block I am back to square 1. The scrren freezes and the cursor is gone.
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MiRai

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Vibrant Videographer

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Joined: Fri Nov 20, 2009 3:30 pm

Post Thu Apr 09, 2015 7:08 pm

Re: isboxer opens, minimizes login screens, freezes

Can't say I've ever heard of anything like this, but I'm sure we'll need to see a diagnostic (for game crashes) in order to move forward.

http://isboxer.com/wiki/Diagnostics
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fsteddieg

Posts: 3

Joined: Thu Apr 09, 2015 6:06 pm

Post Fri Apr 10, 2015 12:14 pm

Re: isboxer opens, minimizes login screens, freezes

Paste id is: Paste ID 47a12359b9

Actually there were two launchers in the diagnostics. I only took the top one.
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bob

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League of Extraordinary Multiboxers

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Location: In the dining room, with the lead pipe.

Post Fri Apr 10, 2015 12:58 pm

Re: isboxer opens, minimizes login screens, freezes

So remove this first.
Code:
Application Compatibility flags under HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers:
0 D:\Program Files (x86)\Battle.net\Diablo III\Diablo III.exe: HIGHDPIAWARE


and if that doesn't work, try disabling the Intel Graphics (in the Bios).
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fsteddieg

Posts: 3

Joined: Thu Apr 09, 2015 6:06 pm

Post Fri Apr 10, 2015 3:59 pm

Re: isboxer opens, minimizes login screens, freezes

Thanks for the help, but...

I changed the registry, no difference.

I could not find anything specific in the bios referencing Intel Graphics, but I did find an Intel Virtualization Technology entry. I disabled it and there was no joy.

IsBoxer looks like the answer, but I seem to be at an impasse.
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bob

User avatar

League of Extraordinary Multiboxers

Posts: 4610

Joined: Sat Feb 15, 2014 11:14 am

Location: In the dining room, with the lead pipe.

Post Fri Apr 10, 2015 4:27 pm

Re: isboxer opens, minimizes login screens, freezes

Intel Virtualization Technology is not graphics. If it was I would have called it out and said so.
If you cannot disable the Intel GPU (usually in "advanced, onboard" and sometimes called Onboard graphics or HD4600, or whatever series you have), which is highly possible because you are on a notebook by the looks of it, then don't worry too much, it may not be a biggie. Just don't go around disabling anything that might be it, if you aren't sure.

The issue you are reporting sounds like another application is getting the focus and forcing the Windows to minimize, so your mission is to find out what application that is.
You might want to try shutting down some of your other running services and seeing if that helps, like:

Code:
97. SRFeature.exe - Process ID: 3108 (C:\Program Files (x86)\Splashtop\Splashtop Remote\Server\SRFeature.exe) [Admin:NO] [x86] [2.62.6.5913] [Splashtop Inc.] [Splashtop® Streamer Feature]
98. SRServer.exe - Process ID: 6480 (C:\Program Files (x86)\Splashtop\Splashtop Remote\Server\SRServer.exe) [Admin:NO] [x86] [2.62.6.5913] [Splashtop Inc.] [Splashtop® Streamer]
99. SRService.exe - Process ID: 2824 (C:\Program Files (x86)\Splashtop\Splashtop Remote\Server\SRService.exe) [Admin:NO] [x86] [2.62.6.5913] [Splashtop Inc.] [Splashtop® Streamer Service]
100. SSUService.exe - Process ID: 2868 (C:\Program Files (x86)\Splashtop\Splashtop Software Updater\SSUService.exe) [Admin:NO] [x86] [1.5.5.7] [Splashtop Inc.] [Splashtop Software Updater Service]
90. SeaPort.EXE - Process ID: 4480 (C:\Program Files (x86)\Microsoft\BingBar\7.1.355.0\SeaPort.exe) [Admin:NO] [x86] [7.1.355.0] [Microsoft Corporation.] [Microsoft SeaPort Search Enhancement Broker]
72. LWEMon.exe - Process ID: 4756 (C:\Program Files\Logitech\Gaming Software\LWEMon.exe) [Admin:NO] [x64] [5.10.127] [Logitech Inc.] [Logitech WingMan Event Monitor]
53. GPUTweak.exe - Process ID: 16360 (C:\Program Files\ASUS\ASUS GPU Tweak\GPUTweak.exe) [Admin:YES] [x64] [1.0.14.1271] [ASUS] [ASUS GPU Tweak]
43. ETDCtrl.exe - Process ID: 12724 (C:\Program Files\Elantech\ETDCtrl.exe) [Admin:NO] [x64] [11.36.0.0] [ELAN Microelectronics Corp.] [ETD Control Center]
44. ETDCtrlHelper.exe - Process ID: 6544 (C:\Program Files\Elantech\ETDCtrlHelper.exe) [Admin:NO] [x64] [11.13.0.0] [ELAN Microelectronics Corp.] [ETD Control Center Helper]
45. ETDGesture.exe - Process ID: 13024 (C:\Program Files\Elantech\ETDGesture.exe) [Admin:NO] [x64] [11.10.0.0] [ELAN Microelectronics Corp.] [ETD Gesture]
46. ETDService.exe - Process ID: 2072 (C:\Program Files\Elantech\ETDService.exe) [Admin:NO] [x64] [11.8.0.0] [ELAN Microelectronics Corp.] [Elan Service]
37. DisplayLinkManager.exe - Process ID: 1152 (C:\Program Files\DisplayLink Core Software\DisplayLinkManager.exe) [Admin:NO] [x64] [7, 6, 56275, 0] [DisplayLink Corp.] [DisplayLinkManager Application]
38. DisplayLinkUI.exe - Process ID: 8336 (C:\Program Files\DisplayLink Core Software\DisplayLinkUI.exe) [Admin:NO] [x64] [7, 6, 56275, 0] [DisplayLink Corp.] [DisplayLinkUI Sys-Tray Application]
39. DisplayLinkUserAgent.exe - Process ID: 6180 (C:\Program Files\DisplayLink Core Software\DisplayLinkUserAgent.exe) [Admin:NO] [x64] [7, 6, 56275, 0] [DisplayLink Corp.] [DisplayLinkUserAgent Application]
This is not an exhaustive list. You can look at the other things yourself.

Your Nortons Antivirus stuff can't be disabled or shut down, you need to uninstall to test if that is the issue.

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