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Blizz Update Agent wont launch after latest ISBoxer update

Moderator: MiRai

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mythicbox

Posts: 8

Joined: Fri Sep 20, 2019 6:42 pm

Post Mon Oct 07, 2019 1:08 pm

Blizz Update Agent wont launch after latest ISBoxer update

Hello,

I just got an update prompt when launching ISBoxer, and after the update finished, I am no longer able to start my toons. Blizzard is giving me an error saying that, "We're having trouble launching the Blizzard Update Agent." Any idea how I can fix this?
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lax

User avatar

Site Admin

Posts: 7143

Joined: Tue Nov 17, 2009 9:32 pm

Post Mon Oct 07, 2019 1:29 pm

Re: Blizz Update Agent wont launch after latest ISBoxer update

1. What version of Windows are you on?
2. What version of Inner Space are you on? There was 2 follow-up updates today to resolve additional issues from the first update today. So we cant take you at your word when you say "latest update" -- what version, specifically? If you're on 6583, 6584, or 6585, there is a newer version available...

After you get me that information (so we can hopefully come to a solution), you can revert to your previously installed version of Inner Space: Right click Inner Space and select Patcher, click the History window, find the previous build and click "Install Now"
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mythicbox

Posts: 8

Joined: Fri Sep 20, 2019 6:42 pm

Post Mon Oct 07, 2019 1:36 pm

Re: Blizz Update Agent wont launch after latest ISBoxer update

Thank you for the reply.

1. I am on Windows 10 Pro Version 10.0.18362
2. Inner Space v1.16 (Build 6586) 64-bit
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lax

User avatar

Site Admin

Posts: 7143

Joined: Tue Nov 17, 2009 9:32 pm

Post Mon Oct 07, 2019 2:28 pm

Re: Blizz Update Agent wont launch after latest ISBoxer update

Grab me a Compatibility Diagnostics from a running instance of the game or blizzard app (you dont have to launch it through Inner Space, so you dont need to be on a specific version when you do this): http://isboxer.com/wiki/Diagnostics
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lax

User avatar

Site Admin

Posts: 7143

Joined: Tue Nov 17, 2009 9:32 pm

Post Mon Oct 07, 2019 5:43 pm

Re: Blizz Update Agent wont launch after latest ISBoxer update

Nevermind, the issue has been resolved as of Inner Space build 6587, which is now live

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