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Error #114 Unable to Connect

Moderator: MiRai

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riotsmurf

Posts: 4

Joined: Thu Nov 28, 2013 4:03 pm

Post Thu Nov 28, 2013 4:10 pm

Error #114 Unable to Connect

Hello! I have come here before. Not on the forums but the chat room. Asked for help. Either don't get a reply for like an hour, OR i get an answer that i have already done.
So here is my problem.
When i launch my team it goes into WoW just fine, when i try to log in it says unable to connect please try again later. So i disabled my firewall and my AV still didnt work. Mainly what i don't understand is that it works fine without launching it through isboxer but then doesnt work with it. Is there a way to launch it then activate the isboxer? Or maybe someone could teamviewer and solve it if they know how. You are probably gunna say look at other forum posts then i will say i have. And then you will give me a blizzard link for that error. I have done those things and am wondering if there are other options.
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lax

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Posts: 7303

Joined: Tue Nov 17, 2009 9:32 pm

Post Thu Nov 28, 2013 5:07 pm

Re: Error #114 Unable to Connect

Mainly what i don't understand is that it works fine without launching it through isboxer but then doesnt work with it.

Right, this goes over the heads of most people. When you launch the game through ISBoxer/Inner Space, Inner Space is effectively becoming Windows as far as the game is concerned, and some programs therefore have different compatibility through Inner Space than without. In all likelihood, you have some program active on your PC that loads something into the game, is somehow related to your networking, and happens to break compatibility with Inner Space.

You are probably gunna say look at other forum posts then i will say i have. And then you will give me a blizzard link for that error. I have done those things and am wondering if there are other options.

What we're really going to say is that in order to move forward in diagnosing this issue we need "Diagnostics for game crashes" from the Help menu in ISBoxer. Instructions at http://isboxer.com/wiki/Diagnostics. Since the game is not *crashing*, it is probably better if you get the Diagnostics with it running from ISBoxer instead of running it without ISBoxer (the instructions say to run it without).

This will give us basic information about the processes running on your PC (which we will tell you to shut some down to see if we can pinpoint the specific program causing the problem), things getting loaded within the game process, and any Windows compatibility settings that might be interfering.

You might have looked at another #114 thread with similar instructions, and that's all well and good, but we still need your diagnostics since that thread was about his diagnostics and things running on his PC.
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riotsmurf

Posts: 4

Joined: Thu Nov 28, 2013 4:03 pm

Post Thu Nov 28, 2013 9:28 pm

Re: Error #114 Unable to Connect

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lax

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Posts: 7303

Joined: Tue Nov 17, 2009 9:32 pm

Post Thu Nov 28, 2013 10:29 pm

Re: Error #114 Unable to Connect

Code:
46. C:\Program Files (x86)\SpeedBit Video Accelerator\SBLSP.dll
47. C:\Program Files (x86)\SpeedBit Video Accelerator\ConfigDB.dll

SpeedBit is known to cause issues with Inner Space. This is the first thing I would remove in order to narrow this down

This is the SpeedBit process to disable
Code:
65. VideoAcceleratorService - Process ID: 2256 (C:\PROGRA~2\SPEEDB~1\VideoAcceleratorService.exe)
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riotsmurf

Posts: 4

Joined: Thu Nov 28, 2013 4:03 pm

Post Thu Nov 28, 2013 11:46 pm

Re: Error #114 Unable to Connect

Alright i removed that. like completely. Still hasn't solved it what else?
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lax

User avatar

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Posts: 7303

Joined: Tue Nov 17, 2009 9:32 pm

Post Fri Nov 29, 2013 9:07 am

Re: Error #114 Unable to Connect

I guess I would continue down the list of things you have running that you can shut down to see if that helps. There's a whole slew of them in your Task Manager...

Code:
34. PnkBstrA - Process ID: 1996 (C:\Windows\SysWOW64\PnkBstrA.exe)
37. RealPlayerUpdateSvc - Process ID: 1308 (C:\Program Files (x86)\Real\UpdateService\RealPlayerUpdateSvc.exe)
38. realsched - Process ID: 12744 (C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe)
39. rndlresolversvc - Process ID: 2016 (C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe)
40. rpdsvc - Process ID: 1104 (c:\program files (x86)\real\realplayer\RPDS\Bin\rpdsvc.exe)
47. Skype - Process ID: 42732 (C:\Program Files (x86)\Skype\Phone\Skype.exe)
64. TeamViewer_Service - Process ID: 2152 (E:\Program Files (x86)\TeamViewer_Service.exe)


Get a cleaner Diagnostics paste after shutting things down if that still doesn't help.

You could also run a virus/malware scan, since it's also possible for one of those to be interfering and not show up in the diagnostics.
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riotsmurf

Posts: 4

Joined: Thu Nov 28, 2013 4:03 pm

Post Sun Dec 01, 2013 10:50 pm

Re: Error #114 Unable to Connect

I have done all of that. I don't know what else to do
other than refund or reinstall my windows

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