Sat Dec 22, 2012 12:24 pm by Ualaa
When I started, Lax was rather patient with me.
I made changes to the wizard generated profile, trying to make my IS Boxer work on the same keybinds I had used for Keyclone.
Not understanding the system IS Boxer used, changing things like enabling FTL Modifiers on everything (because I wanted to use FTL)...
If someone has an issue, and you type up a response that is detailed, easy to follow, and added to the wiki...
Then in the future, give the link as a response rather than typing up another reply...
That is great.
The person receives a detailed, concise, accurate response... rather than you possibly missing something, because you're typing off of memory.
If it doesn't work, they can reply... I tried whatever, but this is what happened instead.
Lax's support has been and is still phenomenal.
No one else is paid for their time or support of the product; yet because it rocks, many return a bit to the community in the form of support.
I understand being frustrated with something...
But giving the finger to the community and Lax is not the best approach.