FAQ  •  Register  •  Login

launching

Moderator: MiRai

<<

inmysights

Posts: 88

Joined: Sun Sep 28, 2014 11:20 am

Post Tue Jul 05, 2016 9:36 pm

launching

I am trying to figure out why my AION has stopped launching

I have deleted the game from Innerspace, re-added it and tried to launch, it does not crash it shows it launched in task manager but nothing ever happens it just sits idle in task manager

If I launch AION without Innerspace, it launches just fine

I know there was some changes months back but it was working fine and then today I am having this issue
<<

bob

User avatar

League of Extraordinary Multiboxers

Posts: 2974

Joined: Sat Feb 15, 2014 11:14 am

Location: In the dining room, with the lead pipe.

Post Tue Jul 05, 2016 10:16 pm

Re: launching

I've just this minute (or 5) loaded up Aion and it works fine under the current release of Inner Space (I didn't try the dev build), so I'd say something on your end atm.
<<

inmysights

Posts: 88

Joined: Sun Sep 28, 2014 11:20 am

Post Thu Jul 07, 2016 7:49 am

Re: launching

I reinstalled AION updated innerspace and ISboxer to the latest and still same thing, I am at a loss now to what it could be, I have had windows 10 a while now and it was working after I updated. I dont want to reinstall the OS but it seems I do have something causing an issue but It is beyond my troubleshooting
<<

bob

User avatar

League of Extraordinary Multiboxers

Posts: 2974

Joined: Sat Feb 15, 2014 11:14 am

Location: In the dining room, with the lead pipe.

Post Thu Jul 07, 2016 7:51 am

Re: launching

Well, we could start with the basics... grab a diagnostic for crashes(despite the lack of crashing).
<<

inmysights

Posts: 88

Joined: Sun Sep 28, 2014 11:20 am

Post Thu Jul 07, 2016 4:25 pm

Re: launching

<<

bob

User avatar

League of Extraordinary Multiboxers

Posts: 2974

Joined: Sat Feb 15, 2014 11:14 am

Location: In the dining room, with the lead pipe.

Post Thu Jul 07, 2016 5:52 pm

Re: launching

Holy schnigees...

I'd start with shutting down the Razer processes. These two are hooking your game.
Code:
5. c:\program files (x86)\razer\ingameengine\64bit\rzdspsrv.dll [1.0.12.8578] [Razer, Inc.] [RddUm remote process overlay module]
18. c:\program files (x86)\razer\ingameengine\64bit\RazerHook64.dll [1.0.0.1] [Razer Inc.] [RazerHook]


After that, go through the other non essential processes, and see if they can make a difference.
e.g.
Code:
1. AdAppMgrSvc.exe - Process ID: 1600 (C:\Program Files (x86)\Autodesk\Autodesk Desktop App\AdAppMgrSvc.exe) [Admin:NO] [x86] [6.0.108.150] [Autodesk Inc.] [Autodesk Application Manager]
2. AdAppMgrUpdater.exe - Process ID: 8268 (C:\WINDOWS\TEMP\AdAppMgrUpdater.exe) [Admin:NO] [x86] [6.0.108.150] [Autodesk Inc.] [Autodesk Application Manager]
3. aeriaignite.exe - Process ID: 4132 (C:\Program Files (x86)\Aeria Games\Ignite\aeriaignite.exe) [Admin:NO] [x86] [1.13.3296] [Aeria Games & Entertainment] [Aeria Ignite]
5. Amazon Music Helper.exe - Process ID: 10628 (C:\Users\PC1\AppData\Local\Amazon Music\Amazon Music Helper.exe) [Admin:NO] [x86]
6. AmazonDrive.exe - Process ID: 12156 (C:\Users\PC1\AppData\Local\Amazon Drive\AmazonDrive.exe) [Admin:NO] [x86] [3.5.5.56] [Amazon.com Inc.] [Amazon Drive]
7. AnonVPN.exe - Process ID: 10524 (C:\Program Files (x86)\AnonVPN\bin\AnonVPN.exe) [Admin:NO] [x86]
8. AnonVPNService.exe - Process ID: 2408 (C:\Program Files (x86)\AnonVPN\bin\AnonVPNService.exe) [Admin:NO] [x86]
76. FABS.exe - Process ID: 14152 (C:\Program Files (x86)\Common Files\MAGIX Services\Database\bin\FABS.exe) [Admin:NO] [x86] [2.1.32.0] [MAGIX AG] [Verzeichnisüberwachung und Hilfsaufgaben für die Medienbibliothek]
77. fontdrvhost.exe - Process ID: 10096 (C:\WINDOWS\system32\fontdrvhost.exe) [Admin:??] [x64] [10.0.10586.420 (th2_release_sec.160527-1834)] [Microsoft Corporation] [Usermode Font Driver Host]
78. GameScannerService.exe - Process ID: 3540 (C:\Program Files (x86)\Razer\Razer Services\GSS\GameScannerService.exe) [Admin:NO] [x86] [1.0.6.2673] [GameScannerService]
79. gamexpcomsvc.exe - Process ID: 3184 (C:\Program Files (x86)\GameXPComService\gamexpcomsvc.exe) [Admin:NO] [x86] [1.5.2 (9ecd9)] [NIKITA ONLINE] [GameXP Service]
81. GlassWire.exe - Process ID: 11044 (J:\SteamLibrary\steamapps\common\GlassWire\app\GlassWire.exe) [Admin:NO] [x86] [1.2.2068.0b] [SecureMix LLC] [GlassWire]
82. GWCtlSrv.exe - Process ID: 3424 (J:\SteamLibrary\steamapps\common\GlassWire\app\GWCtlSrv.exe) [Admin:NO] [x86] [1.2.2068.0b] [SecureMix LLC] [GlassWire Control Service]
83. GWIdlMon.exe - Process ID: 8228 (J:\SteamLibrary\steamapps\common\GlassWire\app\GWIdlMon.exe) [Admin:NO] [x86] [1.2.2068.0b] [SecureMix LLC] [GlassWire Computer Idle Monitor]
87. HiPatchService.exe - Process ID: 3192 (C:\Program Files (x86)\Hi-Rez Studios\HiPatchService.exe) [Admin:NO] [x64] [4.1.3.5] [Hi-Rez Studios] [HiPatchService]
101. LoadoutManagerHelper.exe - Process ID: 11640 (C:\Program Files (x86)\Belkin\Nostromo\LoadoutManagerHelper.exe) [Admin:NO] [x64] [1.0.0.1] [Belkin International] [LoadoutManagerHelper 64 bit Executable]
105. MaxActMon.exe - Process ID: 14884 (C:\Program Files\Max Spyware Detector\MaxActMon.exe) [Admin:NO] [x64] [2, 0, 1, 0] [Max Secure Software] [Max Secure Software Active Monitor Service]
106. MaxDBServer.exe - Process ID: 15964 (C:\Program Files\Max Spyware Detector\MaxDBServer.exe) [Admin:NO] [x64] [1, 0, 0, 1] [Max Secure Software] [Max Secure Software DBServer]
107. MaxMerger.exe - Process ID: 15228 (C:\Program Files (x86)\Max Spyware Detector\MaxMerger.exe) [Admin:NO] [x86] [1, 0, 0, 1] [Max Secure Software] [Max Secure Software Merger]
108. MaxSDTray.exe - Process ID: 16172 (C:\Program Files\Max Spyware Detector\MaxSDTray.exe) [Admin:NO] [x64] [2, 0, 1, 0] [Max Secure Software] [Max Secure Software Active Monitor Tray]
109. MaxUSBProc.exe - Process ID: 12924 (C:\Program Files\Max Spyware Detector\MaxUSBProc.exe) [Admin:NO] [x64] [1, 0, 0, 2] [Max Secure Software] [Max Secure Software MaxUSB Protection]
110. MaxWatchDogService.exe - Process ID: 12504 (C:\Program Files\Max Spyware Detector\MaxWatchDogService.exe) [Admin:NO] [x64] [2, 0, 1, 0] [Max Secure Software] [Max Secure Software WatchDog Service]
113. MountNotify.exe - Process ID: 3956 (C:\Program Files (x86)\StorageCraft\ShadowProtect\MountNotify.exe) [Admin:NO] [x86] [1, 0, 0, 1] [StorageCraft Technology Corporation] [MountNotify.exe signals File Explorer and other applications when drive letters have been assigned or unassigned.  MountNotify.exe is only needed in cases where StorageCraft's mounter is called from the context of an NT Service.]
115. MyComGames.exe - Process ID: 9572 (C:\Users\PC1\AppData\Local\MyComGames\MyComGames.exe) [Admin:NO] [x86] [3.0.183.34214] [MY.COM B.V.] [MY.COM GAME CENTER]
116. nacl64.exe - Process ID: 12148 (C:\Users\PC1\AppData\Local\Google\Chrome\Application\51.0.2704.103\nacl64.exe) [Admin:NO] [x64] [51.0.2704.103] [Google Inc.] [Google Chrome]
117. nacl64.exe - Process ID: 17200 (C:\Users\PC1\AppData\Local\Google\Chrome\Application\51.0.2704.103\nacl64.exe) [Admin:NO] [x64] [51.0.2704.103] [Google Inc.] [Google Chrome]
120. NDSPCShowServer.exe - Process ID: 10372 (C:\Users\PC1\AppData\Local\DIRECTV Player\NDSPCShowServer.exe) [Admin:NO] [x86] [5,0,0,27071]
123. nexon_runtime.exe - Process ID: 4000 (D:\Nexon Launcher\nexon_runtime.exe) [Admin:NO] [x86]
124. nost_LM.exe - Process ID: 1696 (C:\Program Files (x86)\Belkin\Nostromo\nost_LM.exe) [Admin:NO] [x86] [3, 2, 2, 0] [Belkin Corporation] [Activator Application for Nostromo]
134. NzbDrone.Console.exe - Process ID: 12436 (C:\ProgramData\NzbDrone\bin\nzbdrone.console.exe) [Admin:NO] [x86] [2.0.0.4230] [sonarr.tv] [NzbDrone.Host]
139. PCShowServerPMWrapper.exe - Process ID: 10336 (C:\Users\PC1\AppData\Local\DIRECTV Player\PCShowServerPMWrapper.exe) [Admin:NO] [x86] [1.0.0.1] [Cisco] [PC Show power management wrapper]
140. PWRISOVM.EXE - Process ID: 3176 (C:\Program Files\PowerISO\PWRISOVM.EXE) [Admin:NO] [x64] [6, 3, 0, 0] [Power Software Ltd] [PowerISO Virtual Drive Manager]
141. qbittorrent.exe - Process ID: 9324 (C:\Program Files (x86)\qBittorrent\qbittorrent.exe) [Admin:NO] [x86] [v3.3.5] [The qBittorrent project] [qBittorrent - A Bittorrent Client]
142. RazerIngameEngine.exe - Process ID: 11820 (C:\Program Files (x86)\Razer\InGameEngine\32bit\RazerIngameEngine.exe) [Admin:NO] [x86] [1.0.12.8578] [Razer, Inc.] [RazerIngameEngine]
143. remoting_host.exe - Process ID: 2352 (C:\Program Files (x86)\Google\Chrome Remote Desktop\50.0.2661.22\remoting_host.exe) [Admin:NO] [x86] [50.0.2661.22] [Google Inc.] [Host Process]
144. remoting_host.exe - Process ID: 4660 (C:\Program Files (x86)\Google\Chrome Remote Desktop\50.0.2661.22\remoting_host.exe) [Admin:??] [x86] [50.0.2661.22] [Google Inc.] [Host Process]
146. rzcefrenderprocess.exe - Process ID: 11972 (C:\Users\PC1\AppData\Local\razer\InGameEngine\cache\RzSynapse\RzCefRenderProcess.exe) [Admin:NO] [x86] [1.0.12.7325] [Razer, Inc.] [Razer Chromium Render Process]
147. RzSynapse.exe - Process ID: 1792 (C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe) [Admin:NO] [x86] [2.20.15.616] [Razer Inc.] [Razer Synapse]
148. SbieCtrl.exe - Process ID: 1236 (C:\Program Files\Sandboxie\SbieCtrl.exe) [Admin:NO] [x64] [5.12] [Sandboxie Holdings, LLC] [Sandboxie Control]
149. SbieSvc.exe - Process ID: 2468 (C:\Program Files\Sandboxie\SbieSvc.exe) [Admin:NO] [x64] [5.12] [Sandboxie Holdings, LLC] [Sandboxie Service]
158. ShadowProtect.exe - Process ID: 14056 (C:\Program Files (x86)\StorageCraft\ShadowProtect\ShadowProtect.exe) [Admin:YES] [x86] [5.0.0.37285] [StorageCraft Technology Corporation] [ShadowProtect User Interface]
159. ShadowProtectSvc.exe - Process ID: 4848 (C:\Program Files (x86)\StorageCraft\ShadowProtect\ShadowProtectSvc.exe) [Admin:NO] [x86] [5.0.0.0] [StorageCraft Technology Corporation] [ShadowProtect Backup Agent]
160. ShareX.exe - Process ID: 3412 (J:\SteamLibrary\steamapps\common\ShareX\ShareX\ShareX.exe) [Admin:NO] [x64] [11.0.1] [ShareX Team] [ShareX]
169. sqlwriter.exe - Process ID: 3548 (C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe) [Admin:??] [x64] [2014.0120.2000.08 ((SQL14_RTM).140220-1752)] [Microsoft Corporation] [SQL Server VSS Writer - 64 Bit]
170. Steam.exe - Process ID: 16564 (C:\Program Files (x86)\Steam\Steam.exe) [Admin:NO] [x86] [03.52.65.73] [Valve Corporation] [Steam Client Bootstrapper]
171. SteamService.exe - Process ID: 18100 (C:\Program Files (x86)\Common Files\Steam\SteamService.exe) [Admin:NO] [x86] [03.52.65.73] [Valve Corporation] [Steam Client Service]
172. steamwebhelper.exe - Process ID: 10000 (C:\Program Files (x86)\Steam\bin\steamwebhelper.exe) [Admin:NO] [x86] [03.52.65.73] [Valve Corporation] [Steam Client WebHelper]
193. TeamViewer_Service.exe - Process ID: 3652 (C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe) [Admin:NO] [x86] [11.0.59518.0] [TeamViewer GmbH] [TeamViewer 11]
195. Updater.exe - Process ID: 3680 (C:\Program Files (x86)\Popcorn Time\Updater.exe) [Admin:NO] [x86] [1.2.1.0] [Popcorn Time] [Updater]
197. vmnat.exe - Process ID: 3728 (C:\WINDOWS\SysWOW64\vmnat.exe) [Admin:NO] [x86] [12.0.0 build-2985596] [VMware, Inc.] [VMware NAT Service]
198. vmnetdhcp.exe - Process ID: 3748 (C:\WINDOWS\SysWOW64\vmnetdhcp.exe) [Admin:NO] [x86] [12.0.0 build-2985596] [VMware, Inc.] [VMware VMnet DHCP service]
199. vmware-authd.exe - Process ID: 3704 (C:\Program Files (x86)\VMware\VMware Player\vmware-authd.exe) [Admin:NO] [x86] [12.0.0 build-2985596] [VMware, Inc.] [VMware Authorization Service]
200. vmware-usbarbitrator64.exe - Process ID: 3804 (C:\Program Files (x86)\Common Files\VMware\USB\vmware-usbarbitrator64.exe) [Admin:NO] [x64] [15. 1.6.2977871] [VMware, Inc.] [VMware USB Arbitration Service]
201. vsnapvss.exe - Process ID: 5464 (C:\Program Files (x86)\StorageCraft\ShadowProtect\vsnapvss.exe) [Admin:NO] [x64] [1.0.0.119 (64bit x64)] [StorageCraft Technology Corporation] [StorageCraft Volume Snapshot VSS Provider]
202. winampa.exe - Process ID: 3580 (C:\Program Files (x86)\Winamp\winampa.exe) [Admin:NO] [x86] [5.6.6.3516] [Nullsoft, Inc.] [Winamp Agent]
207. WmsSelfHealingSvc.exe - Process ID: 2488 (C:\Program Files\Windows MultiPoint Server\WmsSelfHealingSvc.exe) [Admin:??] [x64] [10.0.10586.0 (th2_release.151029-1700)] [Microsoft Corporation] [WmsRepairService]
208. WmsSessionAgent.exe - Process ID: 13028 (C:\Program Files\Windows MultiPoint Server\WmsSessionAgent.exe) [Admin:??] [x64] [10.0.10586.0 (th2_release.151029-1700)] [Microsoft Corporation] [Wms Session Agent]
209. WmsSvc.exe - Process ID: 12944 (C:\Program Files\Windows MultiPoint Server\WmsSvc.exe) [Admin:??] [x64] [10.0.10586.0 (th2_release.151029-1700)] [Microsoft Corporation] [WmsService]

Out of this list, the starting point should be (IMO)
  • Razer
  • Share-X
  • Max Spyware
  • StorageCraft Shadow Protect
  • GlassWire
  • AnonVPN

Failing all that, you might consider downgrading the NVidia drivers (or you might want to do this first, up to you). My favourite to revert to is 359.06.
<<

inmysights

Posts: 88

Joined: Sun Sep 28, 2014 11:20 am

Post Sat Jul 30, 2016 11:08 am

Re: launching

I have been backing up my computer and getting ready for a reinstall of my OS because I just cannot figure out what the issue is
so yesterday I was able to finally reinstall win10
I have everything patched and updated
brand new install of Innerspace, ISboxer and AION
Added AION to Innserspace as a new game and do a test launch and I still have the same issue
AION just launches and show in task manager and never launches, no error messages nothing
I have no hardware upgrades same PC as before when everything was working
This is a first for me so I have no other options after a complete start over
<<

MiRai

User avatar

Vibrant Videographer

Posts: 2559

Joined: Fri Nov 20, 2009 3:30 pm

Post Sun Jul 31, 2016 9:36 am

Re: launching

I just tested Aion again after its latest update and it's launching the 64-bit version on my 64-bit OS with no issues, so I would assume that another diagnostic report is needed.

Return to Aion

Who is online

Users browsing this forum: No registered users and 1 guest