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EQ not starting using isboxer

Moderator: MiRai

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soaringfalcon

Posts: 4

Joined: Wed Jul 31, 2013 5:59 pm

Post Wed Jul 31, 2013 6:07 pm

EQ not starting using isboxer

I had no issue until today. However, now when I try to log in I get my login screen. I put in my password. The green play "play" button shows up. I click on it it says playing for a couple seconds, then reverts back to saying play. After a period of time the everquest window just disappears - I never get to the character selection screen. I have successfully launched the game not using isboxer. Right now I am playing my solo toon, but would love to get back to my box set

http://privatepaste.com/2aea2a14b7

I went into the event viewer, this may help some:

Log Name: Application
Source: Application Error
Date: 8/1/2013 4:25:53 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Joe-VAIO
Description:
Faulting application name: eqgame.exe, version: 0.0.0.0, time stamp: 0x51e44ad8
Faulting module name: InnerSpace.dll, version: 0.0.0.0, time stamp: 0x51f7d6ce
Exception code: 0xc0000005
Fault offset: 0x00011095
Faulting process id: 0x22c0
Faulting application start time: 0x01ce8ef54fd91822
Faulting application path: C:\Users\Public\Sony Online Entertainment\Installed Games\EverQuest\eqgame.exe
Faulting module path: C:\Program Files (x86)\InnerSpace\InnerSpace.dll
Report Id: 8fc598fa-fae8-11e2-8f30-c0cb38f4a823
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-08-01T20:25:53.000000000Z" />
<EventRecordID>41341</EventRecordID>
<Channel>Application</Channel>
<Computer>Joe-VAIO</Computer>
<Security />
</System>
<EventData>
<Data>eqgame.exe</Data>
<Data>0.0.0.0</Data>
<Data>51e44ad8</Data>
<Data>InnerSpace.dll</Data>
<Data>0.0.0.0</Data>
<Data>51f7d6ce</Data>
<Data>c0000005</Data>
<Data>00011095</Data>
<Data>22c0</Data>
<Data>01ce8ef54fd91822</Data>
<Data>C:\Users\Public\Sony Online Entertainment\Installed Games\EverQuest\eqgame.exe</Data>
<Data>C:\Program Files (x86)\InnerSpace\InnerSpace.dll</Data>
<Data>8fc598fa-fae8-11e2-8f30-c0cb38f4a823</Data>
</EventData>
</Event>
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soaringfalcon

Posts: 4

Joined: Wed Jul 31, 2013 5:59 pm

Post Fri Aug 02, 2013 9:30 pm

Re: EQ not starting using isboxer

Thanks to aeular on the chat board this is solved:
http://www.lavishsoft.com/innerspace/archives version 5860 fixed it for me. Simply overwite files and I can now connect.
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Alge

User avatar

League of Extraordinary Multiboxers

Posts: 1223

Joined: Wed Jan 26, 2011 2:17 am

Location: Under the milky way tonight

Post Fri Aug 02, 2013 10:54 pm

Re: EQ not starting using isboxer

I wouldn't call this a solution. It is a temporary workaround.

I've just confirmed that InnerSpace build 5885 works with EQ, whether you use launchpad.exe or eqgame.exe (with the patchme parameter). From your description it sounds like you are using the launchpad. You could try using eqgame.exe. I would also try all the standard troubleshooting steps such as updating your video drivers (not using the versions supplied by windows). Diagnostics for game crashes may also shed some light on the issue.
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lax

User avatar

Site Admin

Posts: 7301

Joined: Tue Nov 17, 2009 9:32 pm

Post Sat Aug 03, 2013 8:25 am

Re: EQ not starting using isboxer

If you get a chance, please try today's development build -- 5890. Right click IS, select Patcher, check "Download development (test) patches" and then close and restart Inner Space and let it patch up. Note that you will need to click "Patch these files" after restarting if you're leaving the "Always patch" option off
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soaringfalcon

Posts: 4

Joined: Wed Jul 31, 2013 5:59 pm

Post Sat Aug 03, 2013 10:34 am

Re: EQ not starting using isboxer

The patched files did not fix the issue. I reverted back to build 5860 and am in a working state again. Let me know if there is anything I can do to help you troubleshoot.
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lax

User avatar

Site Admin

Posts: 7301

Joined: Tue Nov 17, 2009 9:32 pm

Post Sat Aug 03, 2013 10:36 am

Re: EQ not starting using isboxer

The hope with the new dev build was that if it didn't work, it would produce a crash report (instead of just disappearing). It sounds like that didn't happen?

As Alge suggested, Diagnostics for game crashes would be helpful in narrowing this down. Your originally pasted Diagnostics are incomplete, as if you're running the game as Administrator but not running ISBoxer Toolkit as Administrator. They are also showing EverQuest.exe (the old launcher before the new Launchpad), as opposed to eqgame.exe (which is what's crashing for you)
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lax

User avatar

Site Admin

Posts: 7301

Joined: Tue Nov 17, 2009 9:32 pm

Post Sat Aug 03, 2013 10:50 am

Re: EQ not starting using isboxer

I've uploaded another test fix, development build 5892. Please give it a try and let me know if it works
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soaringfalcon

Posts: 4

Joined: Wed Jul 31, 2013 5:59 pm

Post Sat Aug 03, 2013 11:54 am

Re: EQ not starting using isboxer

This one works. Thanks!

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