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Connection to Account server timed out.

PostPosted: Sun Jun 29, 2014 5:51 pm
by metalice13
Hi, I am trying to use Isboxer on STO and every time I try to log in it gives me Connection to account server timed out. If i launch the game without isboxer I can log in with no problems at all. When I try and log in after launching it with Isboxer it times out. I am using the STO no patch profile. I have also tried it with the default profile. I have tried reinstalling Isboxer and innerspace as well. Any help figuring this out would be greatly appreciated. Thank you.

Re: Connection to Account server timed out.

PostPosted: Sun Jun 29, 2014 6:06 pm
by MiRai
metalice13 wrote:Hi, I am trying to use Isboxer on STO and every time I try to log in it gives me Connection to account server timed out. If i launch the game without isboxer I can log in with no problems at all. When I try and log in after launching it with Isboxer it times out. I am using the STO no patch profile. I have also tried it with the default profile. I have tried reinstalling Isboxer and innerspace as well. Any help figuring this out would be greatly appreciated. Thank you.

Are you disabling your Key Maps (Shift Alt M) before entering your password?

Re: Connection to Account server timed out.

PostPosted: Sun Jun 29, 2014 6:26 pm
by metalice13
Ya, I have even tried a one character setup just encase it had something to do with multiple character logging in at the same time, with no luck. I used to box STO before. Closer to the beginning of the year. Never had an issue with it besides 1 out of 5 characters always disconnected when loading maps. This is a fresh install of Isboxer, innerspace, and STO.

Re: Connection to Account server timed out.

PostPosted: Sun Jun 29, 2014 6:36 pm
by lax
Do you have firewall software that might be interfering?

If that doesn't point you in the right direction, "Diagnostics for game crashes" (I understand it's not crashing; these are the diagnostics I want to see) from ISBoxer's Help menu may help us narrow it down -- http://isboxer.com/wiki/Diagnostics

Re: Connection to Account server timed out.

PostPosted: Sun Jun 29, 2014 7:12 pm
by metalice13
I do not have windows firewall on, and I uninstalled AVG to try that as a fix. http://privatepaste.com/1d0f8d635c here is the diagnostics.

Re: Connection to Account server timed out.

PostPosted: Sun Jun 29, 2014 7:14 pm
by lax
metalice13 wrote:I do not have windows firewall on, and I uninstalled AVG to try that as a fix. http://privatepaste.com/1d0f8d635c here is the diagnostics.

This is a copy of them after reinstalling AVG? Can you show me the diagnostics with it broke, and AVG uninstalled? (Reboot after uninstall)

Re: Connection to Account server timed out.

PostPosted: Sun Jun 29, 2014 7:20 pm
by metalice13

Re: Connection to Account server timed out.

PostPosted: Sun Jun 29, 2014 7:26 pm
by lax
You missed a bit

10. AVG-Secure-Search-Update_0414c - Process ID: 2728 (C:\Program Files (x86)\AVG SafeGuard toolbar\AVG-Secure-Search-Update_0414c.exe)
34. loggingserver - Process ID: 1884 (C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.1.7\loggingserver.exe)
43. ScriptHelper - Process ID: 5216 (C:\Program Files (x86)\Common Files\AVG Secure Search\ScriptHelperInstaller\18.1.7\ScriptHelper.exe)
74. ToolbarUpdater - Process ID: 1708 (C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.1.7\ToolbarUpdater.exe)
76. vprot - Process ID: 2784 (C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe)

Re: Connection to Account server timed out.

PostPosted: Sun Jun 29, 2014 7:35 pm
by metalice13
Sorry bout that didn't even notice the toolbar as I don't use a toolbar. http://www.privatepaste.com/56e4781fac

Re: Connection to Account server timed out.

PostPosted: Sun Jun 29, 2014 8:43 pm
by lax
Okay.

Are you having ISBoxer launch the game client directly, or the launcher? You may need to use the launcher?