Thu Nov 19, 2020 9:59 pm by toomanywowtoons
Got 6 copies (out of 7 accounts) of emails today stating my accounts have been suspended for 6 months.
No warning e-mails, no in-game warnings, and one account left untouched, despite being part of 1 of the 3 teams I had been running this week (go figure?). I made a concentrated effort to keep the keybroadcasting off, but the Icecrown rare encounters often overwhelmed my ability to see where my mouse cursor was as I tried to move from monitor to monitor. All sorts of weird stuff got clicked. And I tried to do the motherlode. And failed.
I have appealed, pointing out I have played since 2008, and never earned a reprimand or warning. And that they missed an account...
As a soft rebuke, I pointed out this decision released well AFTER the original release date for Shadowlands. After they got money for 5 standard upgrades, 2 Epic upgrades, and 1 not-yet-applied Collector's edition. I did not mention gametime purchased, though I feel they should allow pro-rated refunds of unused time if it's over half the balance left.
The website says they have 24 hours to reply... I plan to post tomorrow after work with any results (positive, negative, or none at all)