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D3 crashes...please help

Moderator: MiRai

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louisluo1985

Posts: 4

Joined: Sun Feb 15, 2015 2:21 am

Post Sun Feb 15, 2015 2:32 am

D3 crashes...please help

this is what the screen shows after it crashed..
Image

ISBoxer Diagnostics Report generated 2015/2/15 下午 02:53 by ISBoxer 41.11.1227.1

Running processes:
1. Agent - Process ID: 3844 (C:\ProgramData\Battle.net\Agent\Agent.3733\Agent.exe)
2. armsvc - Process ID: 1748 (C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe)
3. atieclxx - Process ID: 1252
4. atiesrxx - Process ID: 136
5. audiodg - Process ID: 4520
6. CCC - Process ID: 3144
7. chrome - Process ID: 2376 (C:\Program Files (x86)\Google\Chrome\Application\chrome.exe)
8. chrome - Process ID: 3956 (C:\Program Files (x86)\Google\Chrome\Application\chrome.exe)
9. chrome - Process ID: 3984 (C:\Program Files (x86)\Google\Chrome\Application\chrome.exe)
10. chrome - Process ID: 4176 (C:\Program Files (x86)\Google\Chrome\Application\chrome.exe)
11. chrome - Process ID: 4252 (C:\Program Files (x86)\Google\Chrome\Application\chrome.exe)
12. chrome - Process ID: 4328 (C:\Program Files (x86)\Google\Chrome\Application\chrome.exe)
13. conhost - Process ID: 4912
14. csrss - Process ID: 480
15. csrss - Process ID: 592
16. DAODx - Process ID: 1480 (C:\Windows\DAODx.exe)
17. Diablo III - Process ID: 1588 (C:\Blizzard\Diablo III\Diablo III.exe)
18. Diablo III - Process ID: 2248 (C:\Blizzard\Diablo III\Diablo III.exe)
19. Diablo III - Process ID: 2820 (C:\Blizzard\Diablo III\Diablo III.exe)
20. Diablo III - Process ID: 4492 (C:\Blizzard\Diablo III\Diablo III.exe)
21. dwm - Process ID: 2844
22. explorer - Process ID: 2116
23. Fuel.Service - Process ID: 1848
24. InnerSpace - Process ID: 4692 (D:\Program Files\InnerSpace\InnerSpace.exe)
25. ISBoxer Toolkit - Process ID: 3224 (D:\Program Files\InnerSpace\ISBoxer Toolkit.exe)
26. LCore - Process ID: 2112
27. lsass - Process ID: 684
28. lsm - Process ID: 700
29. MOM - Process ID: 1988
30. MsMpEng - Process ID: 952
31. msseces - Process ID: 2500
32. NBService - Process ID: 1892 (C:\Program Files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe)
33. NisSrv - Process ID: 2240
34. RtkNGUI64 - Process ID: 1884
35. SearchIndexer - Process ID: 2556
36. services - Process ID: 632
37. sidebar - Process ID: 2576
38. smss - Process ID: 308
39. spoolsv - Process ID: 1576
40. svchost - Process ID: 1164
41. svchost - Process ID: 1316
42. svchost - Process ID: 1604
43. svchost - Process ID: 1656
44. svchost - Process ID: 320
45. svchost - Process ID: 500
46. svchost - Process ID: 752
47. svchost - Process ID: 804
48. svchost - Process ID: 884
49. svchost - Process ID: 992
50. System - Process ID: 4
51. taskeng - Process ID: 2964
52. taskhost - Process ID: 2976
53. wininit - Process ID: 580
54. winlogon - Process ID: 672
55. WmiPrvSE - Process ID: 4164
56. wmpnetwk - Process ID: 976


Modules loaded by Diablo III - Process ID: 1588 (C:\Blizzard\Diablo III\Diablo III.exe):
1. C:\Blizzard\Diablo III\Diablo III.exe
2. C:\Windows\SysWOW64\ntdll.dll
3. C:\Windows\syswow64\kernel32.dll
4. C:\Windows\syswow64\KERNELBASE.dll
5. D:\Program Files\InnerSpace\InnerSpace.dll
6. C:\Windows\syswow64\USER32.dll
7. C:\Windows\syswow64\GDI32.dll
8. C:\Windows\syswow64\LPK.dll
9. C:\Windows\syswow64\USP10.dll
10. C:\Windows\syswow64\msvcrt.dll
11. C:\Windows\syswow64\ADVAPI32.dll
12. C:\Windows\SysWOW64\sechost.dll
13. C:\Windows\syswow64\RPCRT4.dll
14. C:\Windows\syswow64\SspiCli.dll
15. C:\Windows\syswow64\CRYPTBASE.dll
16. C:\Windows\syswow64\SHELL32.dll
17. C:\Windows\syswow64\SHLWAPI.dll
18. C:\Windows\syswow64\ole32.dll
19. C:\Windows\syswow64\OLEAUT32.dll
20. C:\Windows\system32\VERSION.dll
21. C:\Windows\system32\IMM32.DLL
22. C:\Windows\syswow64\MSCTF.dll
23. C:\Windows\syswow64\PSAPI.dll
24. C:\Windows\system32\dwmapi.dll
25. D:\Program Files\InnerSpace\Lavish.DLL
26. C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18201_none_ec80f00e8593ece5\COMCTL32.dll
27. C:\Windows\syswow64\WS2_32.dll
28. C:\Windows\syswow64\NSI.dll
29. C:\Windows\system32\IPHLPAPI.DLL
30. C:\Windows\system32\WINNSI.DLL
31. C:\Windows\system32\mswsock.dll
32. C:\Windows\System32\wshtcpip.dll
33. C:\Windows\system32\NLAapi.dll
34. C:\Windows\system32\napinsp.dll
35. C:\Windows\system32\pnrpnsp.dll
36. C:\Windows\system32\DNSAPI.dll
37. C:\Windows\System32\winrnr.dll
38. C:\Windows\System32\fwpuclnt.dll
39. C:\Windows\system32\rasadhlp.dll
40. D:\Program Files\InnerSpace\IS-Kernel.dll
41. D:\Program Files\InnerSpace\ISUI.dll
42. C:\Windows\system32\WINMM.dll
43. C:\Windows\system32\pcwum.DLL
44. C:\Windows\system32\CRYPTSP.DLL
45. C:\Blizzard\Diablo III\MSVCP100.dll
46. C:\Blizzard\Diablo III\MSVCR100.dll
47. C:\Windows\system32\dbghelp.dll
48. C:\Windows\system32\d3d9.dll
49. C:\Windows\system32\d3d8thk.dll
50. C:\Blizzard\Diablo III\ijl15.dll
51. C:\Windows\syswow64\WININET.dll
52. C:\Windows\syswow64\api-ms-win-downlevel-user32-l1-1-0.dll
53. C:\Windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll
54. C:\Windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
55. C:\Windows\syswow64\api-ms-win-downlevel-version-l1-1-0.dll
56. C:\Windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-0.dll
57. C:\Windows\syswow64\normaliz.DLL
58. C:\Windows\syswow64\iertutil.dll
59. C:\Windows\syswow64\USERENV.dll
60. C:\Windows\syswow64\profapi.dll
61. C:\Blizzard\Diablo III\fmodex.dll
62. C:\Windows\system32\WSOCK32.dll
63. C:\Windows\system32\MSACM32.dll
64. C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll
65. C:\Blizzard\Diablo III\icuuc49.dll
66. C:\Blizzard\Diablo III\icudt49.dll
67. C:\Blizzard\Diablo III\icuin49.dll
68. C:\Windows\system32\WINHTTP.dll
69. C:\Windows\system32\webio.dll
70. D:\Program Files\InnerSpace\IS-D3D9.dll
71. C:\Windows\system32\d3dx9_43.dll
72. D:\Program Files\InnerSpace\IS-D3D8.dll
73. D:\Program Files\InnerSpace\IS-D3D11.dll
74. C:\Windows\system32\aticfx32.dll
75. C:\Windows\system32\atiu9pag.dll
76. C:\Windows\system32\atiumdag.dll
77. C:\Windows\system32\atiumdva.dll
78. C:\Windows\system32\POWRPROF.dll
79. C:\Windows\syswow64\SETUPAPI.dll
80. C:\Windows\syswow64\CFGMGR32.dll
81. C:\Windows\syswow64\DEVOBJ.dll
82. C:\Windows\system32\d3d11.dll
83. C:\Windows\system32\dxgi.dll
84. C:\Windows\system32\d3dcompiler_43.dll
85. C:\Windows\system32\d3dx11_43.dll
86. C:\Windows\syswow64\WINTRUST.dll
87. C:\Windows\syswow64\CRYPT32.dll
88. C:\Windows\syswow64\MSASN1.dll
89. D:\Program Files\InnerSpace\IS-OpenGL.dll
90. C:\Windows\system32\OPENGL32.dll
91. C:\Windows\system32\GLU32.dll
92. C:\Windows\system32\DDRAW.dll
93. C:\Windows\system32\DCIMAN32.dll
94. C:\Windows\system32\uxtheme.dll
95. D:\Program Files\InnerSpace\IS-VirtualInput.dll
96. C:\Windows\system32\DINPUT8.dll
97. C:\Windows\system32\hid.dll
98. C:\Windows\system32\Secur32.dll
99. C:\Windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll
100. C:\Windows\syswow64\api-ms-win-downlevel-ole32-l1-1-0.dll
101. C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll
102. C:\Windows\System32\wship6.dll
103. C:\Windows\system32\api-ms-win-downlevel-shlwapi-l2-1-0.dll
104. C:\Windows\syswow64\urlmon.dll
105. C:\Blizzard\Diablo III\Bnet\battle.net.dll
106. C:\Windows\syswow64\WLDAP32.dll
107. C:\Windows\system32\PROPSYS.dll
108. C:\Windows\syswow64\CLBCatQ.DLL
109. C:\Windows\System32\MMDevApi.dll
110. C:\Windows\system32\wdmaud.drv
111. C:\Windows\system32\ksuser.dll
112. C:\Windows\system32\AVRT.dll
113. C:\Windows\system32\AUDIOSES.DLL
114. C:\Windows\system32\msacm32.drv
115. C:\Windows\system32\midimap.dll
116. C:\Windows\system32\rsaenh.dll


Application Compatibility flags under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers:
Application Compatibility flags under HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers:
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lax

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Site Admin

Posts: 7303

Joined: Tue Nov 17, 2009 9:32 pm

Post Sun Feb 15, 2015 2:39 am

Re: D3 crashes...please help

This isn't just a crash -- you have a hardware or driver issue. Are you overclocking your CPU? If not, you may have a bad CPU. I googled for "A clock interrupt was not received on a secondary processor" -- that is where I would begin looking.

(Yes, even if this has only happened to you when using ISBoxer. ISBoxer alone cannot cause a BSOD :) )
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bob

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League of Extraordinary Multiboxers

Posts: 4653

Joined: Sat Feb 15, 2014 11:14 am

Location: In the dining room, with the lead pipe.

Post Sun Feb 15, 2015 2:41 am

Re: D3 crashes...please help

The error reported (clock interrupt no received) on the Blue Screen is usually associated with a hardware fault.

If you have overclocked your computer, don't. If you haven't overclocked your computer it is likely you have failing hardware. Whether that be a fan/cooling failure, causing overheating, or whether it is a processor core or motherboard fault, I'm not sure.
<<

louisluo1985

Posts: 4

Joined: Sun Feb 15, 2015 2:21 am

Post Sun Feb 15, 2015 2:49 am

Re: D3 crashes...please help

I havent overclocked computer at all....my cpu is AMD 8 cores FX-8350 4.0G.......I'm sure that it's not caused from overheating..the fans work properly...then what should I do with this.....should I update the bios or any driver??
<<

louisluo1985

Posts: 4

Joined: Sun Feb 15, 2015 2:21 am

Post Sun Feb 15, 2015 2:53 am

Re: D3 crashes...please help

I only encounter this situation when I play the game with ISboxer.....the game never crashes like this as I play the original game client.....
<<

bob

User avatar

League of Extraordinary Multiboxers

Posts: 4653

Joined: Sat Feb 15, 2014 11:14 am

Location: In the dining room, with the lead pipe.

Post Sun Feb 15, 2015 2:55 am

Re: D3 crashes...please help

Scanning through google shows common threads.

What you're looking for will be in one of the following categories:

a) BIOS bug
b) a driver whose activity or lack of, is causing the target processor to lock up
c) a hardware defect (temperature, voltage, dust, RFI, outright borkedness...) ?I wonder about CPU defect also)


Yes, you may only get the issue with ISBoxer, but then ISBoxer is allowing you to stress your hardware with multiple copies of games which are usually not designed to run several copies at once. Your computer is under stress when multiboxing, and computers under stress are when issues show up.
This is why all (well it should be all) software companies stress test their software. Much in the same way that engineering companies stress test their products, to make sure they will not fail when running at their limit.
<<

louisluo1985

Posts: 4

Joined: Sun Feb 15, 2015 2:21 am

Post Sun Feb 15, 2015 3:06 am

Re: D3 crashes...please help

thanks...should i update the bios version? and cpu driver as well?

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