ISBoxer clients laggy and crashing

[Xlu_EVE]

So I got a dump off a client that froze. (It's attached) I also had another client that crashed cleanly and it popped up an error that I submitted and well as another error message that I believe said the error was -14 or something to that respect and to tell lax. Hopefully someone can use the stuff to help me out or suggest things to help. Thanks. I also ran a compatibility test on a client I had open. http://pastebin.com/qSm55S92

[bob]

Looking at the diagnostic, the first choice that comes to mind would be to test without Bitdefender. The security updates in the latest Win10, might be causing a bit of grief with it, and maybe require an update. As it is the only thing with obvious hooks into the EVE process it is also the best candidate.

For the most thorough test, you would need to uninstall it for reasons outlined here:
This article from MS, while long, explains some stuff about filter drivers and then in a small bit of text explains....

Most antivirus software uses filter drivers that work together with a service to scan for viruses. These filter drivers are still loaded after the service is deactivated. These filter drivers scan files as they are opened and closed on a hard disk. For troubleshooting purposes, temporarily remove the antivirus software

So, you could attempt an exclusion from active/realtime scanning/protection on InnerSpace.exe and exefile.exe, but to properly test, uninstall.

[Xlu_EVE]

I tried uninstalling bitdefender and it made no difference. I still have clients freezing or blackscreening. Updated compatibility log: http://pastebin.com/wnpBv9HC I also got a crash with the log http://pastebin.com/Da8sq4ww which popped up just as a bunch of clients went black,

[bob]

Ok, rules that out then.

I might be barking up the wrong tree but you said this started with the latest Win10 updates? If so, can you try uninstalling update kb3185848. It is a graphics related one which was in the last round of Win10 updates. In fact of the last round there are 3 potential candidates:

• KB3185848
• KB3186973
• KB3178467

In decending order of likelihood.

That crash report is quite interesting as it does show an interesting issue that I think is one Lax has been chasing for a long time.

[Xlu_EVE]

Don't have the option to uninstall any of those.

[bob]

What about KB3189866. This one is the package which contains the above.

[Xlu_EVE]

Nope. Only updates showing to uninstall are KB3193494 and KB3176936 which has no uninstall option anyway.