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Can't launch neverwinter through Inner space

Moderator: MiRai

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MrZfrogs

Posts: 5

Joined: Fri Jan 10, 2014 10:49 am

Post Fri Jan 10, 2014 10:52 am

Can't launch neverwinter through Inner space

Hi im trying to set-up IS boxer for the first time and Innerspace won't launch the game neverwinter, it launches without it fine, yes i triple checked the file path! Any help please? (Also if you need other info please ask me for it and i will provide it as im unsure what else to put in).
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lax

User avatar

Site Admin

Posts: 7301

Joined: Tue Nov 17, 2009 9:32 pm

Post Fri Jan 10, 2014 12:09 pm

Re: Can't launch neverwinter through Inner space

Get me "Diagnostics for game crashes" from ISBoxer's Help menu
http://isboxer.com/wiki/Diagnostics
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MrZfrogs

Posts: 5

Joined: Fri Jan 10, 2014 10:49 am

Post Fri Jan 10, 2014 1:06 pm

Re: Can't launch neverwinter through Inner space

It isn't crashing, it isn't opening, in the innerspace console it says that it successfully launched but it never opens.
<<

MrZfrogs

Posts: 5

Joined: Fri Jan 10, 2014 10:49 am

Post Fri Jan 10, 2014 1:08 pm

Re: Can't launch neverwinter through Inner space

I did it any ways.
ISBoxer Diagnostics Report generated 11/01/2014 4:07 AM by ISBoxer 41.6.1210.2

Running processes:
1. audiodg - Process ID: 5168
2. chrome - Process ID: 156 (C:\Program Files (x86)\Google\Chrome\Application\chrome.exe)
3. chrome - Process ID: 2140 (C:\Program Files (x86)\Google\Chrome\Application\chrome.exe)
4. chrome - Process ID: 2216 (C:\Program Files (x86)\Google\Chrome\Application\chrome.exe)
5. chrome - Process ID: 3432 (C:\Program Files (x86)\Google\Chrome\Application\chrome.exe)
6. chrome - Process ID: 3480 (C:\Program Files (x86)\Google\Chrome\Application\chrome.exe)
7. chrome - Process ID: 3876 (C:\Program Files (x86)\Google\Chrome\Application\chrome.exe)
8. chrome - Process ID: 5260 (C:\Program Files (x86)\Google\Chrome\Application\chrome.exe)
9. chrome - Process ID: 5280 (C:\Program Files (x86)\Google\Chrome\Application\chrome.exe)
10. chrome - Process ID: 5384 (C:\Program Files (x86)\Google\Chrome\Application\chrome.exe)
11. chrome - Process ID: 5556 (C:\Program Files (x86)\Google\Chrome\Application\chrome.exe)
12. chrome - Process ID: 6000 (C:\Program Files (x86)\Google\Chrome\Application\chrome.exe)
13. chrome - Process ID: 6096 (C:\Program Files (x86)\Google\Chrome\Application\chrome.exe)
14. cltmng - Process ID: 3380 (C:\PROGRA~2\SearchProtect\SearchProtect\bin\cltmng.exe)
15. CltMngSvc - Process ID: 1808 (C:\PROGRA~2\SearchProtect\Main\bin\CltMngSvc.exe)
16. cltmngui - Process ID: 3444 (C:\PROGRA~2\SearchProtect\UI\bin\cltmngui.exe)
17. conhost - Process ID: 2988
18. csrss - Process ID: 480
19. csrss - Process ID: 620
20. dasHost - Process ID: 1788
21. dwm - Process ID: 944
22. explorer - Process ID: 3256
23. InnerSpace - Process ID: 2668 (C:\Program Files (x86)\InnerSpace\InnerSpace.exe)
24. ISBoxer Toolkit - Process ID: 5244 (C:\Program Files (x86)\InnerSpace\ISBoxer Toolkit.exe)
25. livecomm - Process ID: 4268
26. lsass - Process ID: 692
27. MsMpEng - Process ID: 1240
28. Neverwinter - Process ID: 224 (C:\Program Files (x86)\Perfect World Entertainment\Neverwinter_en\Neverwinter.exe)
29. NisSrv - Process ID: 2532
30. NvBackend - Process ID: 3456 (C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe)
31. NvNetworkService - Process ID: 1712 (C:\Program Files (x86)\NVIDIA Corporation\NetService\NvNetworkService.exe)
32. nvSCPAPISvr - Process ID: 328 (C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe)
33. nvstreamsvc - Process ID: 1820
34. nvstreamsvc - Process ID: 2968
35. nvtray - Process ID: 3144
36. nvvsvc - Process ID: 376
37. nvvsvc - Process ID: 960
38. nvxdsync - Process ID: 336
39. RuntimeBroker - Process ID: 5588
40. SearchIndexer - Process ID: 4140
41. services - Process ID: 660
42. SettingSyncHost - Process ID: 5428
43. SkyDrive - Process ID: 4236
44. Skype - Process ID: 4844 (C:\Program Files (x86)\Skype\Phone\Skype.exe)
45. smss - Process ID: 356
46. spoolsv - Process ID: 1544
47. svchost - Process ID: 1112
48. svchost - Process ID: 1248
49. svchost - Process ID: 1576
50. svchost - Process ID: 2240
51. svchost - Process ID: 2256
52. svchost - Process ID: 632
53. svchost - Process ID: 772
54. svchost - Process ID: 784
55. svchost - Process ID: 804
56. svchost - Process ID: 896
57. System - Process ID: 4
58. taskhostex - Process ID: 2172
59. wininit - Process ID: 580
60. winlogon - Process ID: 668
61. WmiPrvSE - Process ID: 2356
62. WWAHost - Process ID: 3056


Modules loaded by Neverwinter - Process ID: 224 (C:\Program Files (x86)\Perfect World Entertainment\Neverwinter_en\Neverwinter.exe):
1. C:\Program Files (x86)\Perfect World Entertainment\Neverwinter_en\Neverwinter.exe
2. C:\Windows\SYSTEM32\ntdll.dll
3. C:\Windows\SYSTEM32\KERNEL32.DLL
4. C:\Windows\SYSTEM32\KERNELBASE.dll
5. C:\Windows\SYSTEM32\USER32.dll
6. C:\Windows\SYSTEM32\GDI32.dll
7. C:\Windows\SYSTEM32\ADVAPI32.dll
8. C:\Windows\SYSTEM32\SHELL32.dll
9. C:\Windows\SYSTEM32\ole32.dll
10. C:\Windows\SYSTEM32\OLEAUT32.dll
11. C:\Windows\SYSTEM32\WS2_32.dll
12. C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.9600.16384_none_7c55c866aa0c3ff0\COMCTL32.dll
13. C:\Windows\SYSTEM32\PSAPI.DLL
14. C:\Windows\SYSTEM32\VERSION.dll
15. C:\Windows\SYSTEM32\WINMM.dll
16. C:\Windows\SYSTEM32\msvcrt.dll
17. C:\Windows\SYSTEM32\sechost.dll
18. C:\Windows\SYSTEM32\RPCRT4.dll
19. C:\Windows\SYSTEM32\combase.dll
20. C:\Windows\SYSTEM32\SHLWAPI.dll
21. C:\Windows\SYSTEM32\NSI.dll
22. C:\Windows\SYSTEM32\WINMMBASE.dll
23. C:\Windows\SYSTEM32\SspiCli.dll
24. C:\Windows\SYSTEM32\cfgmgr32.dll
25. C:\Windows\SYSTEM32\DEVOBJ.dll
26. C:\Windows\SYSTEM32\CRYPTBASE.dll
27. C:\Windows\SYSTEM32\bcryptPrimitives.dll
28. C:\Windows\system32\IMM32.DLL
29. C:\Windows\SYSTEM32\MSCTF.dll
30. C:\Windows\system32\napinsp.dll
31. C:\Windows\system32\pnrpnsp.dll
32. C:\Windows\system32\NLAapi.dll
33. C:\Windows\System32\mswsock.dll
34. C:\Windows\SYSTEM32\DNSAPI.dll
35. C:\Windows\System32\winrnr.dll
36. C:\Windows\SYSTEM32\IPHLPAPI.DLL
37. C:\Windows\SYSTEM32\WINNSI.DLL
38. C:\Windows\System32\fwpuclnt.dll
39. C:\Windows\System32\rasadhlp.dll
40. C:\Windows\SYSTEM32\kernel.appcore.dll
41. C:\Windows\system32\uxtheme.dll
42. C:\Windows\SYSTEM32\clbcatq.dll
43. C:\Windows\SYSTEM32\CRYPTSP.dll
44. C:\Windows\system32\rsaenh.dll
45. C:\Windows\SYSTEM32\bcrypt.dll
46. C:\Windows\SYSTEM32\nvapi.dll
47. C:\Windows\SYSTEM32\SETUPAPI.dll
48. C:\Windows\system32\dwmapi.dll
49. C:\Program Files (x86)\Perfect World Entertainment\Neverwinter_en\libcef.dll
50. C:\Windows\SYSTEM32\WINHTTP.dll
51. C:\Windows\SYSTEM32\WINSPOOL.DRV
52. C:\Windows\SYSTEM32\COMDLG32.dll
53. C:\Windows\SYSTEM32\urlmon.dll
54. C:\Windows\SYSTEM32\Secur32.dll
55. C:\Windows\SYSTEM32\CRYPT32.dll
56. C:\Windows\SYSTEM32\USP10.dll
57. C:\Windows\SYSTEM32\SHCORE.DLL
58. C:\Windows\SYSTEM32\iertutil.dll
59. C:\Windows\SYSTEM32\WININET.dll
60. C:\Windows\SYSTEM32\MSASN1.dll
61. C:\Program Files (x86)\Perfect World Entertainment\Neverwinter_en\icudt.dll
62. C:\Windows\SYSTEM32\d3dcompiler_43.dll
63. C:\Windows\SYSTEM32\d3dx9_43.dll
64. C:\Windows\SYSTEM32\dhcpcsvc6.DLL
65. C:\Windows\SYSTEM32\dhcpcsvc.DLL


Application Compatibility flags under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers:
Application Compatibility flags under HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers:
0 C:\Games\Sins Of Solar Empire Rebellion\game.exe: $ IgnoreFreeLibrary<Wpc.dll>
0 C:\Riot Games\League of Legends\lol.launcher.exe: ~ WIN7RTM
0 C:\Program Files (x86)\InnerSpace\InnerSpace.exe: ~ WIN7RTM
<<

lax

User avatar

Site Admin

Posts: 7301

Joined: Tue Nov 17, 2009 9:32 pm

Post Fri Jan 10, 2014 1:32 pm

Re: Can't launch neverwinter through Inner space

It isn't crashing, it isn't opening, in the innerspace console it says that it successfully launched but it never opens.

I'm not entirely sure why people feel the need to tell me this when I'm trying to help them

This is definitely a problem:
Application Compatibility flags under HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers:
0 C:\Program Files (x86)\InnerSpace\InnerSpace.exe: ~ WIN7RTM


You need to remove the Windows Compatibility setting from InnerSpace.exe. You can either do this by right clicking Inner Space icon on your desktop and select Properties, and in the compatibility tab remove any compatibility settings applied...
or
1. Open up regedit.exe (Windows+R to bring up the Run Program window if needed)
2. Navigate to HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers
3. Delete the entry for InnerSpace.exe
<<

MiRai

User avatar

Vibrant Videographer

Posts: 3010

Joined: Fri Nov 20, 2009 3:30 pm

Post Fri Jan 10, 2014 1:33 pm

Re: Can't launch neverwinter through Inner space

MrZfrogs wrote:It isn't crashing, it isn't opening, in the innerspace console it says that it successfully launched but it never opens.
Not opening could be considered either freezing or silently crashing.

Either way, your problem lies in your registry, so...

1) Open up your registry (WIN+R > regedit)
2) Navigate to: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers
3)Remove the entry for Inner Space
4)????
5)Profit!

EDIT: GDI LAX STOP CUTTING IN ON MY SUPPORT
<<

MrZfrogs

Posts: 5

Joined: Fri Jan 10, 2014 10:49 am

Post Fri Jan 10, 2014 3:36 pm

Re: Can't launch neverwinter through Inner space

I deleted the registry entry and it didn't help, also it isn't in compatibility mode.
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MiRai

User avatar

Vibrant Videographer

Posts: 3010

Joined: Fri Nov 20, 2009 3:30 pm

Post Fri Jan 10, 2014 6:53 pm

Re: Can't launch neverwinter through Inner space

MrZfrogs wrote:I deleted the registry entry and it didn't help, also it isn't in compatibility mode.

Okay, then please submit an updated diagnostic report.
<<

TonyO

Posts: 62

Joined: Mon Jun 13, 2011 6:37 pm

Post Fri Jan 10, 2014 8:37 pm

Re: Can't launch neverwinter through Inner space

Possibly Windows 7 is virtualizing Innerspace because it's installed in a secure location "C:\Program Files (x86)\Innerspace" and normal users don't have permission to change any files in that location. If this is the case you'll have some innerspace files, and probably some League of Legends files in C:\Users\<loginname>\AppData\Local\VirtualStore which innerspace doesn't see when it launches.
On my Windows 7 system, I install Innerspace in another location "D:\Apps\Innerspace" for example, to avoid this virtualization problem with Windows 7.
<<

MrZfrogs

Posts: 5

Joined: Fri Jan 10, 2014 10:49 am

Post Fri Jan 10, 2014 10:54 pm

Re: Can't launch neverwinter through Inner space

ISBoxer Diagnostics Report generated 11/01/2014 1:54 PM by ISBoxer 41.6.1210.2

Running processes:
1. Arc - Process ID: 4300 (C:\Program Files (x86)\Perfect World Entertainment\Arc\Arc.exe)
2. ArcBrowser - Process ID: 1268 (C:\Program Files (x86)\Perfect World Entertainment\Arc\ArcBrowser.exe)
3. chrome - Process ID: 1728 (C:\Program Files (x86)\Google\Chrome\Application\chrome.exe)
4. chrome - Process ID: 1904 (C:\Program Files (x86)\Google\Chrome\Application\chrome.exe)
5. chrome - Process ID: 1984 (C:\Program Files (x86)\Google\Chrome\Application\chrome.exe)
6. chrome - Process ID: 2016 (C:\Program Files (x86)\Google\Chrome\Application\chrome.exe)
7. chrome - Process ID: 2996 (C:\Program Files (x86)\Google\Chrome\Application\chrome.exe)
8. chrome - Process ID: 4100 (C:\Program Files (x86)\Google\Chrome\Application\chrome.exe)
9. chrome - Process ID: 5528 (C:\Program Files (x86)\Google\Chrome\Application\chrome.exe)
10. chrome - Process ID: 5988 (C:\Program Files (x86)\Google\Chrome\Application\chrome.exe)
11. chrome - Process ID: 620 (C:\Program Files (x86)\Google\Chrome\Application\chrome.exe)
12. chrome - Process ID: 848 (C:\Program Files (x86)\Google\Chrome\Application\chrome.exe)
13. cltmng - Process ID: 3304 (C:\PROGRA~2\SearchProtect\SearchProtect\bin\cltmng.exe)
14. CltMngSvc - Process ID: 1836 (C:\PROGRA~2\SearchProtect\Main\bin\CltMngSvc.exe)
15. cltmngui - Process ID: 3476 (C:\PROGRA~2\SearchProtect\UI\bin\cltmngui.exe)
16. conhost - Process ID: 984
17. csrss - Process ID: 464
18. csrss - Process ID: 612
19. dasHost - Process ID: 1792
20. dwm - Process ID: 932
21. explorer - Process ID: 3292
22. InnerSpace - Process ID: 4636 (C:\Program Files (x86)\InnerSpace\InnerSpace.exe)
23. ISBoxer Toolkit - Process ID: 1936 (C:\Program Files (x86)\InnerSpace\ISBoxer Toolkit.exe)
24. lsass - Process ID: 688
25. MsMpEng - Process ID: 616
26. Neverwinter - Process ID: 3572 (C:\Program Files (x86)\Perfect World Entertainment\Neverwinter_en\Neverwinter.exe)
27. NisSrv - Process ID: 2800
28. NvBackend - Process ID: 3488 (C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe)
29. NvNetworkService - Process ID: 1712 (C:\Program Files (x86)\NVIDIA Corporation\NetService\NvNetworkService.exe)
30. nvSCPAPISvr - Process ID: 1020 (C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe)
31. nvstreamsvc - Process ID: 1816
32. nvstreamsvc - Process ID: 3056
33. NvTmru - Process ID: 4528 (C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\NvTmru.exe)
34. nvtray - Process ID: 1016
35. nvvsvc - Process ID: 336
36. nvvsvc - Process ID: 948
37. nvxdsync - Process ID: 324
38. SearchIndexer - Process ID: 1364
39. services - Process ID: 648
40. SettingSyncHost - Process ID: 1788
41. SkyDrive - Process ID: 3576
42. Skype - Process ID: 4576 (C:\Program Files (x86)\Skype\Phone\Skype.exe)
43. smss - Process ID: 352
44. spoolsv - Process ID: 1536
45. svchost - Process ID: 1108
46. svchost - Process ID: 1232
47. svchost - Process ID: 1568
48. svchost - Process ID: 2264
49. svchost - Process ID: 3352
50. svchost - Process ID: 572
51. svchost - Process ID: 764
52. svchost - Process ID: 796
53. svchost - Process ID: 820
54. svchost - Process ID: 824
55. System - Process ID: 4
56. taskhostex - Process ID: 2188
57. wininit - Process ID: 556
58. winlogon - Process ID: 656
59. WmiPrvSE - Process ID: 2660


Modules loaded by Neverwinter - Process ID: 3572 (C:\Program Files (x86)\Perfect World Entertainment\Neverwinter_en\Neverwinter.exe):
1. C:\Program Files (x86)\Perfect World Entertainment\Neverwinter_en\Neverwinter.exe
2. C:\Windows\SYSTEM32\ntdll.dll
3. C:\Windows\SYSTEM32\KERNEL32.DLL
4. C:\Windows\SYSTEM32\KERNELBASE.dll
5. C:\Windows\SYSTEM32\USER32.dll
6. C:\Windows\SYSTEM32\GDI32.dll
7. C:\Windows\SYSTEM32\ADVAPI32.dll
8. C:\Windows\SYSTEM32\SHELL32.dll
9. C:\Windows\SYSTEM32\ole32.dll
10. C:\Windows\SYSTEM32\OLEAUT32.dll
11. C:\Windows\SYSTEM32\WS2_32.dll
12. C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.9600.16384_none_7c55c866aa0c3ff0\COMCTL32.dll
13. C:\Windows\SYSTEM32\PSAPI.DLL
14. C:\Windows\SYSTEM32\VERSION.dll
15. C:\Windows\SYSTEM32\WINMM.dll
16. C:\Windows\SYSTEM32\msvcrt.dll
17. C:\Windows\SYSTEM32\sechost.dll
18. C:\Windows\SYSTEM32\RPCRT4.dll
19. C:\Windows\SYSTEM32\combase.dll
20. C:\Windows\SYSTEM32\SHLWAPI.dll
21. C:\Windows\SYSTEM32\NSI.dll
22. C:\Windows\SYSTEM32\WINMMBASE.dll
23. C:\Windows\SYSTEM32\SspiCli.dll
24. C:\Windows\SYSTEM32\cfgmgr32.dll
25. C:\Windows\SYSTEM32\DEVOBJ.dll
26. C:\Windows\SYSTEM32\CRYPTBASE.dll
27. C:\Windows\SYSTEM32\bcryptPrimitives.dll
28. C:\Windows\system32\IMM32.DLL
29. C:\Windows\SYSTEM32\MSCTF.dll
30. C:\Windows\system32\napinsp.dll
31. C:\Windows\system32\pnrpnsp.dll
32. C:\Windows\system32\NLAapi.dll
33. C:\Windows\System32\mswsock.dll
34. C:\Windows\SYSTEM32\DNSAPI.dll
35. C:\Windows\System32\winrnr.dll
36. C:\Windows\SYSTEM32\IPHLPAPI.DLL
37. C:\Windows\SYSTEM32\WINNSI.DLL
38. C:\Windows\System32\fwpuclnt.dll
39. C:\Windows\System32\rasadhlp.dll
40. C:\Windows\system32\uxtheme.dll
41. C:\Windows\system32\dwmapi.dll
42. C:\Windows\SYSTEM32\kernel.appcore.dll
43. C:\Windows\SYSTEM32\clbcatq.dll
44. C:\Windows\SYSTEM32\CRYPTSP.dll
45. C:\Windows\system32\rsaenh.dll
46. C:\Windows\SYSTEM32\bcrypt.dll
47. C:\Windows\SYSTEM32\nvapi.dll
48. C:\Windows\SYSTEM32\SETUPAPI.dll
49. C:\Program Files (x86)\Perfect World Entertainment\Neverwinter_en\libcef.dll
50. C:\Windows\SYSTEM32\WINHTTP.dll
51. C:\Windows\SYSTEM32\WINSPOOL.DRV
52. C:\Windows\SYSTEM32\COMDLG32.dll
53. C:\Windows\SYSTEM32\urlmon.dll
54. C:\Windows\SYSTEM32\Secur32.dll
55. C:\Windows\SYSTEM32\CRYPT32.dll
56. C:\Windows\SYSTEM32\USP10.dll
57. C:\Windows\SYSTEM32\SHCORE.DLL
58. C:\Windows\SYSTEM32\iertutil.dll
59. C:\Windows\SYSTEM32\WININET.dll
60. C:\Windows\SYSTEM32\MSASN1.dll
61. C:\Program Files (x86)\Perfect World Entertainment\Neverwinter_en\icudt.dll
62. C:\Windows\SYSTEM32\d3dcompiler_43.dll
63. C:\Windows\SYSTEM32\d3dx9_43.dll
64. C:\Windows\SYSTEM32\dhcpcsvc6.DLL
65. C:\Windows\SYSTEM32\dhcpcsvc.DLL


Application Compatibility flags under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers:
Application Compatibility flags under HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers:
0 C:\Games\Sins Of Solar Empire Rebellion\game.exe: $ IgnoreFreeLibrary<Wpc.dll>
0 C:\Riot Games\League of Legends\lol.launcher.exe: ~ WIN7RTM
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