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Just started trial, cannot run D3 through ISBoxer

Moderator: MiRai

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jester5093

Posts: 8

Joined: Tue Nov 04, 2014 1:22 am

Post Tue Nov 04, 2014 1:27 am

Just started trial, cannot run D3 through ISBoxer

Game starts fine on it's own. Spent all night deleting cache's and trying different things. I got it to work once, with 3 windows, then closed one, and it wouldn't reopen. Closed them all and now none reopen.

Deleted all cache's just before this post, created 1 cache, hung froze on second, now first won't open.

Crash Diag: http://privatepaste.com/e5c4bd739e

I'm at a loss, I REALLY liked running this, but I've spent over 5 hours trying to get it work, and that's not worth it. Hopefully someone can help.
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Valerian

ISBoxer Support Team

Posts: 69

Joined: Tue Jun 07, 2011 1:09 pm

Post Tue Nov 04, 2014 1:39 am

Re: Just started trial, cannot run D3 through ISBoxer

Run Regedit, browse to HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers, find the entry for Innerspace.exe, and delete it.
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bob

User avatar

League of Extraordinary Multiboxers

Posts: 4653

Joined: Sat Feb 15, 2014 11:14 am

Location: In the dining room, with the lead pipe.

Post Tue Nov 04, 2014 3:01 am

Re: Just started trial, cannot run D3 through ISBoxer

17. ekrn - Process ID: 1936 (C:\Program Files\ESET\ESET Endpoint Antivirus\x86\ekrn.exe)

If you continue to have problems, I'd recommend you exclude Innerspace.exe from your antivirus real time monitoring (if you can), and maybe the Diablo iii.exe, and maybe even the battle.net process.
You may need to uninstall it (disabling does not remove the filter drivers), if you cannot exclude processes, in order to test conclusively if it is causing any issues.
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jester5093

Posts: 8

Joined: Tue Nov 04, 2014 1:22 am

Post Wed Nov 05, 2014 9:54 pm

Re: Just started trial, cannot run D3 through ISBoxer

Uninstalled and reinstalled innerspace yesterday, and removed the compatibility as suggested, and it worked...then I rebooted. Eset disabled both times. But since reboot, will not work again. Basically after reinstall it works until next reboot.
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MiRai

User avatar

Vibrant Videographer

Posts: 3010

Joined: Fri Nov 20, 2009 3:30 pm

Post Thu Nov 06, 2014 12:25 pm

Re: Just started trial, cannot run D3 through ISBoxer

jester5093 wrote:Uninstalled and reinstalled innerspace yesterday, and removed the compatibility as suggested, and it worked...then I rebooted. Eset disabled both times. But since reboot, will not work again. Basically after reinstall it works until next reboot.

Then we probably need to see another diagnostic report to see what could have possibly changed.
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jester5093

Posts: 8

Joined: Tue Nov 04, 2014 1:22 am

Post Thu Nov 06, 2014 12:27 pm

Re: Just started trial, cannot run D3 through ISBoxer

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MiRai

User avatar

Vibrant Videographer

Posts: 3010

Joined: Fri Nov 20, 2009 3:30 pm

Post Thu Nov 06, 2014 1:46 pm

Re: Just started trial, cannot run D3 through ISBoxer

Shut this down or remove it entirely:

Code:
50. raptr - Process ID: 4868 (C:\PROGRA~2\Raptr\raptr.exe)
51. raptr_encoder_server-88237 - Process ID: 9080 (C:\PROGRA~2\Raptr\raptr_encoder_server-88237.exe)
52. raptr_ep64 - Process ID: 1944
53. raptr_im - Process ID: 1020 (C:\PROGRA~2\Raptr\raptr_im.exe)

If that doesn't fix it, then shut these down:

Code:
40. Overwolf - Process ID: 4140 (C:\Program Files (x86)\Overwolf\Overwolf.exe)
41. OverwolfBrowser - Process ID: 6928 (C:\Program Files (x86)\Overwolf\0.81.34.0\OverwolfBrowser.exe)
42. OverwolfHelper - Process ID: 5680 (C:\Program Files (x86)\Common Files\Overwolf\0.81.34.0\OverwolfHelper.exe)
43. OverwolfHelper64 - Process ID: 4660
44. OverwolfTSHelper - Process ID: 2076 (C:\Program Files (x86)\Overwolf\0.81.34.0\OverwolfTSHelper.exe)
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jester5093

Posts: 8

Joined: Tue Nov 04, 2014 1:22 am

Post Thu Nov 06, 2014 9:48 pm

Re: Just started trial, cannot run D3 through ISBoxer

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bob

User avatar

League of Extraordinary Multiboxers

Posts: 4653

Joined: Sat Feb 15, 2014 11:14 am

Location: In the dining room, with the lead pipe.

Post Fri Nov 07, 2014 3:16 am

Re: Just started trial, cannot run D3 through ISBoxer

In order to rule out some conflict between software, you need to remove it piece by piece until you find the one.

Personally I would start with uninstalling ESET. Disabling Antivirus software does not stop it from interfering in your system as the filter drivers are still in place.
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jester5093

Posts: 8

Joined: Tue Nov 04, 2014 1:22 am

Post Sat Nov 08, 2014 1:33 am

Re: Just started trial, cannot run D3 through ISBoxer

http://privatepaste.com/9b478506d2

Eset is uninstalled, raptr uninstalled, overwolf disabled. Deleted cache, rebooted, still stuck at splash screen. I did get 1 instance to run once today, but then second instance wouldn't build cache or load. I'm really at a loss.
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