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help is needed please

Moderator: MiRai

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Lehfresh23

Posts: 1

Joined: Tue Jun 10, 2014 9:20 pm

Post Tue Jun 10, 2014 9:24 pm

help is needed please

So ive been multi boxing since early April, so im still a rookie at this, BUT today i couldnt. idk if it was the patch or not but everything works fine, the first account opens up perfectly, then when the second accounts starts to boot up, it goes into full screen mode and nothing happens. has anyone had this problem? i have no idea what to do or where to even start to fix this. i also tried to make a new preset to see if t works and the same happens. please help if possible. thank you
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DarkFacility

Posts: 3

Joined: Thu Jun 12, 2014 9:14 am

Post Thu Jun 12, 2014 9:26 am

Re: help is needed please

First of all, sorry for bad english, i'm from germany.

I think i've got the same problem. I got two accounts. The first account starts perfectly with the b.net launcher, but the first launcher won't close after the first game has started. Anyway, if i manually close the first b.net launcher after launching the game, the second b.net launcher comes up and i can start the second game. And now the problem: the second game is somehow not connect to isboxer.

What i've tried:
- clear the presets in isboxer and inner space (doesn't work)
- reinstall isboxer and inner space (doesn't work)
- reinstall b.net launcher (doesn't work)
- delete hopefully all files connected to innerspace/isboxer (doesn't work)
- launching accounts seperatly (works only if there is one account online)
- start the game without launcher (works, but i have to enter the passwords for two accounts in diablo...i hate the passwords, because they are very random)

If you need more information or a video, tell me please.
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lax

User avatar

Site Admin

Posts: 7303

Joined: Tue Nov 17, 2009 9:32 pm

Post Thu Jun 12, 2014 9:34 am

Re: help is needed please

DarkFacility wrote:First of all, sorry for bad english, i'm from germany.

I think i've got the same problem. I got two accounts. The first account starts perfectly with the b.net launcher, but the first launcher won't close after the first game has started.

When you get the battle.net launcher up, go into the settings. (Click the icon in the top left, then click on Settings). Under the General settings, there is a drop-down box labelled WHEN I LAUNCH A GAME. It needs to be set to "Exit Battle.net completely", and do NOT check the "Show a brief countdown" box
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DarkFacility

Posts: 3

Joined: Thu Jun 12, 2014 9:14 am

Post Thu Jun 12, 2014 9:43 am

Re: help is needed please

Thanks for the answer, this option already is activated. Sorry that i didn't mentioned that.
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lax

User avatar

Site Admin

Posts: 7303

Joined: Tue Nov 17, 2009 9:32 pm

Post Thu Jun 12, 2014 11:58 am

Re: help is needed please

DarkFacility wrote:Thanks for the answer, this option already is activated. Sorry that i didn't mentioned that.

Okay

I have confirmed the bug that the Battle.net launcher is not correctly detecting the game after it has launched, and remains open with a clickable Play button. This launcher instance MUST be closed in order to continue launching the team, which is indeed OP's issue as well. I am working on it now.
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lax

User avatar

Site Admin

Posts: 7303

Joined: Tue Nov 17, 2009 9:32 pm

Post Thu Jun 12, 2014 5:06 pm

Re: help is needed please

Inner Space build 6011, now the development build of Inner Space, should correct this issue. To try it out, right click the Inner Space icon in the system tray (notification area) and select Patcher, tick "Download development (test) patches" and then close and restart Inner Space to let it patch up.

It is testing out okay here but let me know how it goes for you. If all is well I will go ahead and push this fix live
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lax

User avatar

Site Admin

Posts: 7303

Joined: Tue Nov 17, 2009 9:32 pm

Post Thu Jun 12, 2014 5:55 pm

Re: help is needed please

Fix has been confirmed by multiple people including the OP, and build 6011 is now live. Development build use no longer needed.
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DarkFacility

Posts: 3

Joined: Thu Jun 12, 2014 9:14 am

Post Fri Jun 13, 2014 9:25 am

Re: help is needed please

Works perfectly now! Thanks for this great support!

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