D2R keeps closing
Hi,
I used to be able to play 6 instances of D2R at the same time with no issues. However, coming back from a long break, I'm no longer able to run a single instance. I have configured the profile like I used to do it in the past, and I can start the launcher and get in a game properly. The moment I open a second instance, or I stay too long in the lobby, the game closes itself with no error message.
I have tested the game without Inner Space and it works properly.
This is the content of the dmp file:
Can someone guide me on how to fix the issue please?
Thanks
I used to be able to play 6 instances of D2R at the same time with no issues. However, coming back from a long break, I'm no longer able to run a single instance. I have configured the profile like I used to do it in the past, and I can start the launcher and get in a game properly. The moment I open a second instance, or I stay too long in the lobby, the game closes itself with no error message.
I have tested the game without Inner Space and it works properly.
This is the content of the dmp file:
- Code:
************* Preparing the environment for Debugger Extensions Gallery repositories **************
ExtensionRepository : Implicit
UseExperimentalFeatureForNugetShare : true
AllowNugetExeUpdate : true
NonInteractiveNuget : true
AllowNugetMSCredentialProviderInstall : true
AllowParallelInitializationOfLocalRepositories : true
EnableRedirectToChakraJsProvider : false
-- Configuring repositories
----> Repository : LocalInstalled, Enabled: true
----> Repository : UserExtensions, Enabled: true
>>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds
************* Waiting for Debugger Extensions Gallery to Initialize **************
>>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.297 seconds
----> Repository : UserExtensions, Enabled: true, Packages count: 0
----> Repository : LocalInstalled, Enabled: true, Packages count: 42
Microsoft (R) Windows Debugger Version 10.0.27725.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Chin\AppData\Local\CrashDumps\D2R.exe.47832.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available
************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Version 26100 MP (64 procs) Free x64
Product: WinNt, suite: SingleUserTS
Edition build lab: 26100.1.amd64fre.ge_release.240331-1435
Debug session time: Sat Jan 18 10:25:06.000 2025 (UTC - 5:00)
System Uptime: 0 days 15:03:59.653
Process Uptime: 0 days 0:01:08.000
................................................................
................................................................
................................
Loading unloaded module list
................................................................
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr
(bad8.a4d8): Access violation - code c0000005 (first/second chance not available)
For analysis of this file, run !analyze -v
D2R+0xf3154f:
00007ff7`cbe8154f 0f1102 movups xmmword ptr [rdx],xmm0 ds:00000000`00007600=????????????????????????????????
0:000> !analyze -v
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************
KEY_VALUES_STRING: 1
Key : AV.Fault
Value: Write
Key : Analysis.CPU.mSec
Value: 453
Key : Analysis.Elapsed.mSec
Value: 534
Key : Analysis.IO.Other.Mb
Value: 0
Key : Analysis.IO.Read.Mb
Value: 1
Key : Analysis.IO.Write.Mb
Value: 0
Key : Analysis.Init.CPU.mSec
Value: 156
Key : Analysis.Init.Elapsed.mSec
Value: 3628
Key : Analysis.Memory.CommitPeak.Mb
Value: 135
Key : Analysis.Version.DbgEng
Value: 10.0.27725.1000
Key : Analysis.Version.Description
Value: 10.2408.27.01 amd64fre
Key : Analysis.Version.Ext
Value: 1.2408.27.1
Key : Failure.Bucket
Value: INVALID_POINTER_WRITE_c0000005_D2R.exe!Unknown
Key : Failure.Hash
Value: {c245e3b8-0415-bf5c-1702-2763ae587ab0}
Key : Timeline.OS.Boot.DeltaSec
Value: 54239
Key : Timeline.Process.Start.DeltaSec
Value: 68
Key : WER.OS.Branch
Value: ge_release
Key : WER.OS.Version
Value: 10.0.26100.1
Key : WER.Process.Version
Value: 1.6.18683.0
FILE_IN_CAB: D2R.exe.47832.dmp
NTGLOBALFLAG: 0
APPLICATION_VERIFIER_FLAGS: 0
CONTEXT: (.ecxr)
rax=0000000000000000 rbx=0000019ba2ee9c80 rcx=0000000000000010
rdx=0000000000007600 rsi=0000000000000000 rdi=0000000000000000
rip=00007ff7cbe8154f rsp=00000012abdfb070 rbp=00000012abdfb170
r8=0000019ba2edcc80 r9=0000019ba2ed9c80 r10=0000019a34589c40
r11=0000019ba2eddc80 r12=0000000000000004 r13=000000000000000c
r14=0000000000000002 r15=0000000000007680
iopl=0 nv up ei ng nz na po nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010284
D2R+0xf3154f:
00007ff7`cbe8154f 0f1102 movups xmmword ptr [rdx],xmm0 ds:00000000`00007600=????????????????????????????????
Resetting default scope
EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 00007ff7cbe8154f (D2R+0x0000000000f3154f)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000001
Parameter[1]: 0000000000007600
Attempt to write to address 0000000000007600
PROCESS_NAME: D2R.exe
WRITE_ADDRESS: 0000000000007600
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.
EXCEPTION_CODE_STR: c0000005
EXCEPTION_PARAMETER1: 0000000000000001
EXCEPTION_PARAMETER2: 0000000000007600
STACK_TEXT:
00000012`abdfb070 00007ff7`cbe7eae2 : 0000019b`46913e10 00000000`00000000 00000012`abdfbc30 00000000`000010ef : D2R+0xf3154f
00000012`abdfb210 00007ff7`cbe3cbf0 : 0000019b`ae60b880 0000019b`932bd140 00000199`ff374e70 00007ff9`c27d0907 : D2R+0xf2eae2
00000012`abdfbbd0 00007ff7`cbe530c2 : 00000000`0108001f 0000019a`7e031098 0000019a`7e0310a8 0000019a`7e0310a8 : D2R+0xeecbf0
00000012`abdfbd40 00007ff7`cbe52ebe : 00000000`00000018 00000012`abdfbf58 0000019a`7e031030 00007ff7`cb8fac3f : D2R+0xf030c2
00000012`abdfbea0 00007ff7`cbe65369 : 00000000`0108001f 0000019a`7e031030 00000199`a95c6e10 0000019a`630ed430 : D2R+0xf02ebe
00000012`abdfbed0 00007ff7`cb8fa7a4 : 00000199`a95c6e10 00000199`c47a41e0 00000000`0108001f 0000019a`7e031030 : D2R+0xf15369
00000012`abdfbf10 00007ff7`cb91aaee : 00007ff7`00009fe0 0000019a`7e031030 00000199`a95d39e0 00000199`a95c6e10 : D2R+0x9aa7a4
00000012`abdfbf50 00007ff7`cb73e9b7 : 00000199`a7169240 00000000`ffffffff 00000000`00000018 00000000`00000000 : D2R+0x9caaee
00000012`abdfbf80 00007ff7`cb853e3f : 00003153`3fd8fba8 00000199`a7167ff8 00000199`a95d39e0 00000000`00000000 : D2R+0x7ee9b7
00000012`abdfbfb0 00007ff7`cb4c117f : 0000007e`45c20bbe 00000000`000067ef 00000199`a95c6e10 00000199`a95c4050 : D2R+0x903e3f
00000012`abdfc060 00007ff7`cb4c0ebd : 00000199`b9669000 b53a381f`d5e148f2 00000000`00000000 00000000`00000000 : D2R+0x57117f
00000012`abdfc250 00007ff7`cb0ac3cc : 0000019b`930f5d50 0000019b`930f5d50 b53a381f`d5e148f2 0000019b`930f5d50 : D2R+0x570ebd
00000012`abdfc2a0 00007ff7`cb0b7e60 : 00000000`ffffb1e0 0000007e`00011f68 a3b68ccc`be46653b 0164688c`f99a8015 : D2R+0x15c3cc
00000012`abdfc2d0 00007ff7`cb0bcf36 : 00000012`abdfe2d8 00000012`abdfe2a0 0000e8ef`976e08e0 00007ffa`650007ff : D2R+0x167e60
00000012`abdfe270 00007ff7`cb0bf544 : 00007ff7`00000003 00000000`00000004 0000019a`386f52d0 00000012`abdfe3e4 : D2R+0x16cf36
00000012`abdfe2a0 00007ff7`cb0bf476 : 00000000`00000000 00000000`00000003 00000000`00000003 00000000`00000000 : D2R+0x16f544
00000012`abdfe2d0 00007ff7`cb0962bd : 00000000`00000000 00000012`00000000 000002a5`00000565 00000000`00000000 : D2R+0x16f476
00000012`abdfe3b0 00007ff7`cb09113d : 00007ff7`cd3be6a0 00000012`abdfe890 00000000`0000007a ffffffff`ffffffff : D2R+0x1462bd
00000012`abdfe790 00007ff7`cb092044 : 00000012`abdff471 00000012`abdff471 00000000`00000004 00000012`abdff444 : D2R+0x14113d
00000012`abdff380 00007ff7`cb0923b1 : 00000000`00000000 00000199`a46494e0 00000199`a40fe590 00000199`a38e7730 : D2R+0x142044
00000012`abdff780 00007ff7`cc94cef6 : 00000000`00000000 00000000`00000005 00000000`00000000 00000000`00000004 : D2R+0x1423b1
00000012`abdff7e0 00007ff7`cb001170 : 00000000`00000000 00000000`03377a00 00000000`00000000 00000000`00000000 : D2R!NVSDK_NGX_D3D12_Shutdown1+0x35386
00000012`abdff820 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : D2R+0xb1170
STACK_COMMAND: ~0s; .ecxr ; kb
SYMBOL_NAME: D2R+f3154f
MODULE_NAME: D2R
IMAGE_NAME: D2R.exe
FAILURE_BUCKET_ID: INVALID_POINTER_WRITE_c0000005_D2R.exe!Unknown
OS_VERSION: 10.0.26100.1
BUILDLAB_STR: ge_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
IMAGE_VERSION: 1.6.18683.0
FAILURE_ID_HASH: {c245e3b8-0415-bf5c-1702-2763ae587ab0}
Followup: MachineOwner
---------
Can someone guide me on how to fix the issue please?
Thanks