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Game clients are slow to load.

Moderator: MiRai

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inspid

Posts: 9

Joined: Mon Jul 02, 2012 4:59 am

Post Mon Jul 02, 2012 6:40 pm

Game clients are slow to load.

Title says it all. Takes on average 45 seconds to two minutes to load into the actual game.. once in everything runs smoothly as well as zoning to different instances of the act or act to act transitions.
Currently only two boxing.

GFX Card
Nvidia Geforce GTX 570 4064mb superclocked

CPU
Intel Core i7-3930k @ 3.20 GHz 6 cores 12 threads.

16 gigs ram ddr 3 1600 mhz

OS on a WD 1 TB drive
Interface
SATA 6.0Gb/s
Capacity
1TB
RPM
7200 RPM
Cache
64MB

128 gig ssd (Diablo III Launcher.exe (Games)
Sustained Sequential Read
Up to 500 MB/s (SATA 6Gb/s)

Sustained Sequential Write
Up to 175 MB/s (SATA 6Gb/s)

ISP 15x2 typically 80ms ping to d3 servers each client.

Any input or advice would be appreciated as well as additional inquiry. Thanks for your time!
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lax

User avatar

Site Admin

Posts: 7303

Joined: Tue Nov 17, 2009 9:32 pm

Post Tue Jul 03, 2012 7:37 am

Re: Game clients are slow to load.

There's a debug file in your Diablo 3 folder called D3Debug.txt. This file can possibly help identify the problem you are having, which is probably something to do with the "Agent.exe" process getting set up. It's possible that it is trying to launch, failing, and then it sits there waiting for 30 seconds before continuing.

Anyway, if you want to show me D3Debug.txt (mail to lax@lavishsoft.com is fine) I will check it out and maybe something will stick out. Be aware that this file has your battle.net e-mails from your D3 instances in it, so you can do a find/replace in the file before sending it to me or anyone you don't trust having that information.
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inspid

Posts: 9

Joined: Mon Jul 02, 2012 4:59 am

Post Fri Jul 06, 2012 10:23 am

Re: Game clients are slow to load.

I have sent you my d3debug.txt please let me know what your findings are. Side note in order for me to get diablo 3 to load I almost always have to end agent32.exe process via task manager in order to get into the game.
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inspid

Posts: 9

Joined: Mon Jul 02, 2012 4:59 am

Post Fri Jul 06, 2012 11:08 am

Re: Game clients are slow to load.

Looks like you were spot on with fixing the agent32.exe did some reasearching instead of just simply ending the process every time I wanted to play diablo III. Just deleted the C:\programdata\battle.net folder and resumed normal play everything is running as intended. GG blizzard
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lax

User avatar

Site Admin

Posts: 7303

Joined: Tue Nov 17, 2009 9:32 pm

Post Fri Jul 06, 2012 11:39 am

Re: Game clients are slow to load.

Nice, that info might help the next guy. thanks for the follow-up :)

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