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error when lunching game

Moderator: MiRai

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szary

Posts: 3

Joined: Mon Jul 22, 2013 2:16 pm

Post Mon Jul 22, 2013 2:21 pm

error when lunching game

Hello,
i get trial version first (i want to test it before buy)
i did every step like in guide ( guide to wow)

and when i want to luch game i get error:
http://imageshack.us/photo/my-images/837/rjvc.jpg/
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lax

User avatar

Site Admin

Posts: 7303

Joined: Tue Nov 17, 2009 9:32 pm

Post Mon Jul 22, 2013 2:52 pm

Re: error when lunching game

Okay.

I can probably help read the technical details of the error, but unfortunately your screenshot only gives the smallest possible (useless) portion of technical information. Your World of Warcraft folder has a folder in it called Errors (e.g. C:\Program Files (x86)\World of Warcraft\Errors) which contains both some minidump (.dmp) files and text (.txt) files regarding this type of crash. If you want you can send me the two files from your crash (they are each timestamped, so just get the two files from one crash) to lax@lavishsoft.com and I'll check it out.
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rfarris

Posts: 95

Joined: Sat Jul 06, 2013 2:38 pm

Location: San Diego

Post Mon Jul 22, 2013 5:27 pm

Re: error when lunching game

I also noticed in that screenshot that I didn't see InnerSpace running. Does that matter?
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szary

Posts: 3

Joined: Mon Jul 22, 2013 2:16 pm

Post Tue Jul 23, 2013 1:43 am

Re: error when lunching game

Inner Space is hidden in tray.
I m sending right now crash files to your email
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lax

User avatar

Site Admin

Posts: 7303

Joined: Tue Nov 17, 2009 9:32 pm

Post Tue Jul 23, 2013 9:39 am

Re: error when lunching game

Got them, thanks.

It seems the crash is related to D3D11 and your NVIDIA Optimus-enabled laptop (one that has both Intel graphics and NVIDIA graphics, for power savings). I have a similar NVIDIA Optimus-enabled laptop for testing, although mine is using a GeForce 640M and yours is a 540M. But, I can't get mine to crash like yours is.

Here's my suggestions...
1. First, I would check for an NVIDIA video driver update. Just go to nvidia.com for the driver downloads.

2. If an updated driver does not resolve the crash, try the development build of Inner Space, which includes some related fixes. To try it out, right click IS and select Patcher, check "Download development (test) patches" and then close and restart Inner Space.

3. If the above 2 suggestions don't work, I would try dropping WoW to d3d9 mode. If Inner Space detected your WoW install for you, then you should have Game Profiles for switching between d3d9 and d3d11. You would be able to go into the top left pane in ISBoxer, and expand "Characters"; select each one and under Game Profile, select "World of Warcraft DirectX9"; then Export to Inner Space and give it a try.
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szary

Posts: 3

Joined: Mon Jul 22, 2013 2:16 pm

Post Wed Jul 24, 2013 3:36 pm

Re: error when lunching game

helo,

first option worked for me, drivers updated and program is running:) i'm buying licence tomorrow :D

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