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New Device Activation problem

Moderator: MiRai

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Buttark

Posts: 2

Joined: Thu Jan 14, 2021 11:06 am

Post Thu Jan 14, 2021 11:11 am

New Device Activation problem

I just bought 3 months access to isboxer but i am not getting my 'new device activation key', is there always a delay with this, I have been waiting an hour so far.
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Buttark

Posts: 2

Joined: Thu Jan 14, 2021 11:06 am

Post Thu Jan 14, 2021 12:15 pm

Re: New Device Activation problem

Ok, so i tried to go to the lavish authenticator page and scanned the code, typed it in and still nothing 'authentication failed'
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bob

User avatar

League of Extraordinary Multiboxers

Posts: 4586

Joined: Sat Feb 15, 2014 11:14 am

Location: In the dining room, with the lead pipe.

Post Thu Jan 14, 2021 5:39 pm

Re: New Device Activation problem

In order to use an authenticator, you need to receive an email to activate the authenticator. If you cannot receive the email to get a device activation key, then you wont be able to receive the email needed to setup the authenticator.

Emails are not delayed. They are sent within a few seconds of you clicking the button. They might be blocked by some email hosts.

Hotmail is the current annoyance as it is filtering the emails from the end users, but tells us they were successfully delivered.

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