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configuration problem HighDPIAware

Moderator: MiRai

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kiizze

Posts: 10

Joined: Tue Dec 29, 2020 5:05 pm

Post Tue Dec 29, 2020 5:16 pm

configuration problem HighDPIAware

Hi Have been using ISBoxer successfully for years on my desktop and laptop. Just recently purchased a new Lenovo HiTower Legion and when I install ISBoxer it has a notification that says Application not compatible "HighDPIAware" - I can get ISBoxer to run but the icons are so small that it is impossible to play. I have tried installing with display at 100% 175% 300% etc, but it is always the same small icons. Yet when I run the normal EQ launchpad the icons are fine. It also will not add a launch button to the desktop. Very frustrating as I bought the new tower to add speed to multiboxing and it won't work
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bob

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League of Extraordinary Multiboxers

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Location: In the dining room, with the lead pipe.

Post Fri Jan 01, 2021 11:22 am

Re: configuration problem HighDPIAware

This is usually a "I have a small physical sized 4K monitor" type problem. Generally anything under 40" at 4K pixels will end up with tiny views. You can set windows to be higher than 100% for it's display scaling, but you will also need to then set some other settings as noted here https://isboxer.com/wiki/FAQ#My_game_wi ... in_ISBoxer
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kiizze

Posts: 10

Joined: Tue Dec 29, 2020 5:05 pm

Post Fri Jan 08, 2021 4:25 pm

Re: configuration problem HighDPIAware

screen is a 55 inch tv and it works with my older computer which has isboxer loaded
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bob

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League of Extraordinary Multiboxers

Posts: 4587

Joined: Sat Feb 15, 2014 11:14 am

Location: In the dining room, with the lead pipe.

Post Fri Jan 08, 2021 5:12 pm

Re: configuration problem HighDPIAware

kiizze wrote:screen is a 55 inch tv and it works with my older computer which has isboxer loaded

I'm not sure how that has any bearing on what I posted already. Different computer, different settings.

Same thing applies. Check the Windows Display Scaling settings. Either set it to 100% or if needed, use the other options outlined on the WIKI.
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kiizze

Posts: 10

Joined: Tue Dec 29, 2020 5:05 pm

Post Sat Jan 09, 2021 1:17 am

Re: configuration problem HighDPIAware

ok I did that and no change - also it still won't put a launch button on the desktop
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bob

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League of Extraordinary Multiboxers

Posts: 4587

Joined: Sat Feb 15, 2014 11:14 am

Location: In the dining room, with the lead pipe.

Post Sat Jan 09, 2021 4:54 am

Re: configuration problem HighDPIAware

Get a compatibility diagnostic. Probably need to remove some application compatibility settings from ISBoxer at least. Maybe the game too.
https://isboxer.com/wiki/Diagnostics#Ho ... Diagnostic


Not sure about the desktop icon thing. There is no specific reason why that wouldn't be working short of no permissions to do so.
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kiizze

Posts: 10

Joined: Tue Dec 29, 2020 5:05 pm

Post Sat Jan 09, 2021 5:12 pm

Re: configuration problem HighDPIAware

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bob

User avatar

League of Extraordinary Multiboxers

Posts: 4587

Joined: Sat Feb 15, 2014 11:14 am

Location: In the dining room, with the lead pipe.

Post Sat Jan 09, 2021 8:03 pm

Re: configuration problem HighDPIAware

The only thing set is the HighDPIAware flag on EverQuest. You can try removing that, and hopefully that will resolve.
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kiizze

Posts: 10

Joined: Tue Dec 29, 2020 5:05 pm

Post Sat Jan 09, 2021 11:41 pm

Re: configuration problem HighDPIAware

I don't know how to do that - I overrode the HighDPI setting in compatability in both eq.exe and launchpad and no change - is there any other way?
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bob

User avatar

League of Extraordinary Multiboxers

Posts: 4587

Joined: Sat Feb 15, 2014 11:14 am

Location: In the dining room, with the lead pipe.

Post Sun Jan 10, 2021 8:17 am

Re: configuration problem HighDPIAware

The idea was to remove settings, not add them. You can either edit the registry and remove the entry, or find the executable (D:\Daybreak Game Company\Installed Games\Everquest\eqgame.exe), right click, select properties, and untick the DPI options. There should be no compatibility options set.

If that doesn't help, then it will probably be necessary to recheck a bunch of settings.
1. Display Scaling,
2. Compatibility Options,
3. if you have started using a Window Layout,
4. What Windows thinks your monitor resolution is, vs what the TV is actually displaying at,
5. Whether you get the same issue with an actual 4K monitor (if possible - TV's can be weird sometimes)
6. whether there are any WIn10 "drivers" for the TV.
7. What resolution the game is attempting to set (check the eqclient-charname.ini files) and what window mode

Maybe change tack and track down why the shortcut icon cannot be created. Seems unrelated, but it is a simple task so the fact it is not being created is a bit odd, and maybe resolving that will help resolve this other issue. Nothing in the diagnostic stood out as a reason for it to not work, so I'd only be able to think of a permission related issue, or something odd with the desktop settings and the icon is being placed out of view somewhere (virtual desktops?).
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