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TokenFailure upon opening accounts

Moderator: MiRai

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lax

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Site Admin

Posts: 7301

Joined: Tue Nov 17, 2009 9:32 pm

Post Mon Jun 25, 2018 6:03 am

Re: TokenFailure upon opening accounts

Still no reply and as of this moment, my Isboxer is not useable. I am unable to run my eve accounts. I have a paid 1 years subscription and I have almost lost a month of paid service.

LAX??


Frankly, #1 you can use CCP's launcher if you're ever having trouble with ISBoxer EVE Launcher and #2 you waited 10 days to say you're still having an issue with your accounts, you really can't complain to us about the length of time.

That said, 1.0.0.21 has updated error output that should explain why you're getting the generic "TokenFailure" (which is given to you for any condition that ISBoxer EVE Launcher does not recognize). Update to the latest version, try again, and if it fails you should get a "ISBoxer EVE Launcher: Unrecognized response from server" window you can copy/paste back to us if needed.
<<

Capers

Posts: 14

Joined: Fri Feb 26, 2016 3:59 pm

Post Wed Jun 27, 2018 11:14 pm

Re: TokenFailure upon opening accounts

I downloaded the newest version of the Isboxer Launcher and this is the error message I get.


<!DOCTYPE html>
<!--[if lt IE 7]> <html class="no-js lt-ie9 lt-ie8 lt-ie7"> <![endif]-->
<!--[if IE 7]> <html class="no-js lt-ie9 lt-ie8"> <![endif]-->
<!--[if IE 8]> <html class="no-js lt-ie9"> <![endif]-->
<!--[if gt IE 8]><!-->
<html class="no-js">
<!--<![endif]-->
<head>
<script type="text/javascript" nonce="XjU6YA/gfEucbcDltWsfhg==">
var appInsights = window.appInsights || function (config) {
function i(config) { t[config] = function () { var i = arguments; t.queue.push(function () { t[config].apply(t, i) }) } } var t = { config: config }, u = document, e = window, o = "script", s = "AuthenticatedUserContext", h = "start", c = "stop", l = "Track", a = l + "Event", v = l + "Page", y = u.createElement(o), r, f; y.src = config.url || "https://az416426.vo.msecnd.net/scripts/a/ai.0.js"; u.getElementsByTagName(o)[0].parentNode.appendChild(y); try { t.cookie = u.cookie } catch (p) { } for (t.queue = [], t.version = "1.0", r = ["Event", "Exception", "Metric", "PageView", "Trace", "Dependency"]; r.length;)i("track" + r.pop()); return i("set" + s), i("clear" + s), i(h + a), i(c + a), i(h + v), i(c + v), i("flush"), config.disableExceptionTracking || (r = "onerror", i("_" + r), f = e[r], e[r] = function (config, i, u, e, o) { var s = f && f(config, i, u, e, o); return s !== !0 && t["_" + r](config, i, u, e, o), s }), t
}({
instrumentationKey: "7b75d6fa-7b49-4aa9-91ac-e5c99ec62fe9"
});

window.appInsights = appInsights;

// Add telemetry initializer
appInsights.queue.push(function () {
appInsights.context.addTelemetryInitializer(function (envelope) {
var telemetryItem = envelope.data.baseData;

// To check the telemetry item’s type:
if (envelope.name === Microsoft.ApplicationInsights.Telemetry.PageView.envelopeType) {
telemetryItem.properties = telemetryItem.properties || {};
telemetryItem.properties["Environment"] = "tranquility.prod";
}
});
});

appInsights.trackPageView('Security Warning - Commonly Used Password');
</script>
<script src="/src/js/v-636573291600000000/autocomplete.js"></script>
<meta charset="utf-8" />
<meta name="viewport" content="initial-scale=1.0, width=device-width, maximum-scale=1.0" />
<title>Security Warning - Commonly Used Password</title>
<link rel="preload" href="/src/css/v-636573291600000000/Site.min.css" as="style">
<link rel="preload" href="/src/css/themes/eveLauncherTQ/v-636606836640000000/style.min.css" as="style">
<link rel="preload" href="//web.ccpgamescdn.com/shared/webfonts/proxima/webfont.css" as="style">
<link rel="preload" href="//web.ccpgamescdn.com/shared/webfonts/shentox/webfont.css" as="style">
<link rel="preload" href="//web.ccpgamescdn.com/shared/webfonts/stratum2/Stratum2.css" as="style">
<link rel="preload" href="//web.ccpgamescdn.com/shared/webfonts/fontawesome/fontawesome.css" as="style">
<link rel="stylesheet" href="//web.ccpgamescdn.com/shared/webfonts/proxima/webfont.css">
<link rel="stylesheet" href="//web.ccpgamescdn.com/shared/webfonts/shentox/webfont.css">
<link rel="stylesheet" href="//web.ccpgamescdn.com/shared/webfonts/stratum2/Stratum2.css">
<link rel="stylesheet" href="//web.ccpgamescdn.com/shared/webfonts/fontawesome/fontawesome.css">
<link href="/src/css/v-636573291600000000/Site.min.css" rel="stylesheet" type="text/css" />
<link href="/src/css/themes/eveLauncherTQ/v-636606836640000000/style.min.css" rel="stylesheet" type="text/css" />
<link rel="shortcut icon" href="/src/img/v-636573291600000000/favicon.ico" />

<script type="text/javascript" nonce="XjU6YA/gfEucbcDltWsfhg==">document.domain = "eveonline.com";</script>
</head>
<body id="loginbody" class="en">
<div id="container">
<header>
<a href="#" class="logo">
<img src="/src/img/eve-logo.svg" /><span> &#174;</span>

</a>
</header>
<section id="main">

<div class="eula">
<p class="title">Security Warning</p>
<p class="sub">Commonly Used Password</p>
<form>
<div class="viewport">
<div class="overview">
<h2>What? Has my account been compromised?</h2>
<p>Probably not, but this increases the risk of your account being compromised, because your current password appears at least once on a list of known, commonly-used passwords.</p>
<h2>What should I do?</h2>
<p>To keep your account secure we highly recommend that you go to the <a href="https://secure.eveonline.com">account management website</a> and change your password, as well as enable two-factor authentication for your account. We also recommend you familiarize yourself with <a href="https://www.nist.gov/blogs/taking-measure/easy-ways-build-better-pw0rd">modern password practices</a> to reduce the risk of this happening again.</p>
<h2>Wait, so you know my password?</h2>
<p><strong>No!</strong> We only store a one-way hashed representation of your password, but we are able to utilize a free service from <a href="https://haveibeenpwned.com">haveibeenpwned.com</a> that allows us to do a partial hash match against a breached password list. <strong>CCP can not and does not share your password with anyone.</strong></p>

</div>
</div>
<div class="submit">
<div class="content">
<input type="button" id="continue" class="btn btn-blue submit" value="Continue" onclick="location.href='/oauth/authorize/?client_id=eveLauncherTQ&amp;lang=en&amp;response_type=token&amp;redirect_uri=https://login.eveonline.com/launcher?client_id=eveLauncherTQ&amp;scope=eveClientToken'" />
</div>
</div>
</form>
</div>


</section>
<footer>
</footer>
</div>

<script type="text/javascript" nonce="XjU6YA/gfEucbcDltWsfhg==">
document.location.hash = 'eula';
if (window.parent.showEula != undefined) {
window.parent.showEula();
}
</script>

</body>
</html>



Hitting OK, closes the error box window and then I see the Token Failure window.
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bob

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League of Extraordinary Multiboxers

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Joined: Sat Feb 15, 2014 11:14 am

Location: In the dining room, with the lead pipe.

Post Thu Jun 28, 2018 7:26 am

Re: TokenFailure upon opening accounts

It doesn't like your password

<p class="title">Security Warning</p>
<p class="sub">Commonly Used Password</p>



Or more that the ISBEL doesn't cater for this warning, and an easy way around it is to use a different password that is not commonly used.
<<

lax

User avatar

Site Admin

Posts: 7301

Joined: Tue Nov 17, 2009 9:32 pm

Post Thu Jun 28, 2018 9:03 am

Re: TokenFailure upon opening accounts

What bob said: your particular error is due to this Security Warning that says you have a commonly used password. You can actually work around the issue by changing your password. :)

With that said, ISBoxer EVE Launcher 1.0.0.22 -- now available -- includes a new Security Warning Window that should properly handle this type of message. It will pop up the message to show you your security problem, and when you click Continue it should follow through with the login.
<<

Capers

Posts: 14

Joined: Fri Feb 26, 2016 3:59 pm

Post Fri Jun 29, 2018 12:26 am

Re: TokenFailure upon opening accounts

ok Thanks guys, That was my issue. I now have the new version of the eve Online Launcher for ISBoxer accepting my accounts which all have new passwords. For the life of me, I would never have figured that out.
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