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ISBEL - Characters not working

Moderator: MiRai

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b00t

Posts: 2

Joined: Wed Aug 31, 2016 4:13 am

Post Mon Oct 16, 2017 6:36 am

ISBEL - Characters not working

Hi,

Im getting the following error when trying to add characters to the launcher. Any ideas on how to fix it ?

Image
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bob

User avatar

League of Extraordinary Multiboxers

Posts: 4585

Joined: Sat Feb 15, 2014 11:14 am

Location: In the dining room, with the lead pipe.

Post Mon Oct 16, 2017 6:46 am

Re: ISBEL - Characters not working

Nope. It is a return message from CCP servers, so either something is incorrect in the request or some of the detail is incorrect. Either way, it is not something that has come up previously (or been reported anyway).

On the other hand, we do spend a bit of time suggesting people don't store their characters in ISBEL, even though it can, because for some reason the login process direct to characters can stop the chat boxes appearing.

For both issues, it really needs an EVE player who experiences these, and can do a little C# to debug their way through them, as these issues don't happen for everyone, which makes them harder to fix. This is why the ISBEL is open source, so others can do something about the little niggles.
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willrrow

Posts: 14

Joined: Sat Jan 07, 2017 3:47 am

Post Thu Oct 19, 2017 10:36 am

Re: ISBEL - Characters not working

bob wrote:Nope. It is a return message from CCP servers, so either something is incorrect in the request or some of the detail is incorrect. Either way, it is not something that has come up previously (or been reported anyway).

On the other hand, we do spend a bit of time suggesting people don't store their characters in ISBEL, even though it can, because for some reason the login process direct to characters can stop the chat boxes appearing.

For both issues, it really needs an EVE player who experiences these, and can do a little C# to debug their way through them, as these issues don't happen for everyone, which makes them harder to fix. This is why the ISBEL is open source, so others can do something about the little niggles.


I have the same problem.
And You know, much more user cant do the debug.
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bob

User avatar

League of Extraordinary Multiboxers

Posts: 4585

Joined: Sat Feb 15, 2014 11:14 am

Location: In the dining room, with the lead pipe.

Post Thu Oct 19, 2017 10:47 am

Re: ISBEL - Characters not working

willrrow wrote:You know, much more user cant do the debug.
It is understood that not everyone can read/debug code.

I see from your other post, you are using a pictographic language, so you might also be using CCP servers not tested against. The encoding of the character names may not be correct. There have been enough instances of where specifying the characters causes issues with the chat windows not showing up that I'd not recommend it anyway.

The issue has been noted on the list.

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