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Isboxer not launching EQ

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Jimbo30217

Posts: 12

Joined: Sun Oct 21, 2012 4:03 pm

Post Sun Oct 21, 2012 4:11 pm

Isboxer not launching EQ

I went thru the quick wizard for EQ, got it set up and Isboxer will not launch EQ. It keeps giving a Failure to Connect pop up message. Saturday night Alge, Valerian, a few others and myself tried everything we could think of to no avail. Weve gotten it to launch the multiple screens with the no patch option, but Im unable to get into EQ like that. Is there any other option or set up I may have missed? Oh, and btw, I got rid of AVG and am now using MSE so I dont think an antivirus or firewall is obstructing ( turned off the firewall and it still wont work )
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Jimbo30217

Posts: 12

Joined: Sun Oct 21, 2012 4:03 pm

Post Mon Oct 22, 2012 4:43 am

Re: Isboxer not launching EQ

Heres the Hijack this pastes I wasnt sure which one was Everquest as neither had anything with Everquest.exe or whatever So Included the only 2 that I figured could be it. I was in game sitting in PoK as I ran this.

Heres the one with ChiFuncExt.exe

privatepaste.com :: Paste ID bb0f0c8a31

And heres the other with MHotkey.exe in it

privatepaste.com :: Paste ID 322c6ce152

Hope I did this correctly, Thanks to anyone who takes the time to try and help me with this :)
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lax

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Joined: Tue Nov 17, 2009 9:32 pm

Post Mon Oct 22, 2012 5:10 am

Re: Isboxer not launching EQ

Neither of those are EverQuest. You have to launch the game for it to appear in the list. EverQuest, when it is running, will be eqgame.exe. If it is not running, it won't be in the list. If you bring up the list before the game is running, and then launch the game, either click the Refresh button or cancel the diagnostics and start again.

The "Failure to Connect" message you're describing, this is in-game, right? You click the login button after entering your login/password and get this message?
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Jimbo30217

Posts: 12

Joined: Sun Oct 21, 2012 4:03 pm

Post Mon Oct 22, 2012 12:12 pm

Re: Isboxer not launching EQ

Thats weird, I hit refresh while my character was sitting in the plane of knowledge LOL. After Ive created my team, and I go to launch the character set, it will wait a few seconds then a pop up with Failure to Connect Check your network connection or go to www.station.sony.com/kb comes up. I tried making a team with the no patch option, the windows will come up, but it goes into the old login and server screens that wont show the servers or expansions etc.

Ill run Hijack again tomorrow morning and post it, got work here in a bit. But off all the processes running it was those 2 I posted, then it was Naga Razer, Nostromo, and the rest was google chrome. No .exe files were showing with anything I would relate EverQuest with.
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lax

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Post Mon Oct 22, 2012 1:12 pm

Re: Isboxer not launching EQ

Are you sure you don't have multiple EverQuest folders, and Inner Space is pointing to the old one?

EverQuest used to install under
\Program Files
and possibly even under \ProgramData\Sony Online Entertainment\Installed Games\EverQuest

... but now these days it's now under \Users\Public\Sony Online Entertainment\Installed Games\EverQuest.

I have EQ in 2 of those 3 locations myself (I believe due to installing it at different times with different versions of the launchpad...), and launching the wrong one confused me more than once
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Jimbo30217

Posts: 12

Joined: Sun Oct 21, 2012 4:03 pm

Post Tue Oct 23, 2012 7:18 am

Re: Isboxer not launching EQ

Ok heres another paste thats shows Everquest in it, but no DLLs were showing up in Hijack this

privatepaste.com :: Paste ID 5468e99aab

I was able to get it while on the server select screen. Is this what your looking for or should I look for something else?
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lax

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Posts: 7301

Joined: Tue Nov 17, 2009 9:32 pm

Post Tue Oct 23, 2012 7:29 am

Re: Isboxer not launching EQ

Sadly no this is a snapshot of the LaunchPad's Awesomium browser process. You need to get the game client up, and get a snapshot from it, as opposed to the game launcher.

Use ISBoxer's diagnostics option instead of Hijack This. In the Help menu in ISBoxer, select "Diagnostics for game crashes". Select eqgame from the drop-down box, then click "Generate Diagnostic report, and Copy it to Clipboard". You can paste it on privatepaste or you can paste it directly here.
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Jimbo30217

Posts: 12

Joined: Sun Oct 21, 2012 4:03 pm

Post Tue Oct 23, 2012 8:05 am

Re: Isboxer not launching EQ

Ok here goes... Character is in game, started the game as I normally would.

ISBoxer Diagnostics Report generated 10/23/2012 9:02 AM by ISBoxer 40.4.928.1

Running processes:
1. agr64svc - Process ID: 1248
2. atieclxx - Process ID: 2148
3. atiesrxx - Process ID: 528
4. audiodg - Process ID: 1044
5. CCC - Process ID: 228
6. ChiFuncExt - Process ID: 3792 (C:\Windows\ChiFuncExt.exe)
7. chrome - Process ID: 2876 (C:\Users\comp 3\AppData\Local\Google\Chrome\Application\chrome.exe)
8. chrome - Process ID: 3588 (C:\Users\comp 3\AppData\Local\Google\Chrome\Application\chrome.exe)
9. chrome - Process ID: 4140 (C:\Users\comp 3\AppData\Local\Google\Chrome\Application\chrome.exe)
10. chrome - Process ID: 4376 (C:\Users\comp 3\AppData\Local\Google\Chrome\Application\chrome.exe)
11. csrss - Process ID: 2612
12. csrss - Process ID: 572
13. datamngrUI - Process ID: 4520 (C:\Program Files (x86)\SearchCore for Browsers\SearchCore for Browsers\datamngrUI.exe)
14. dwm - Process ID: 4992
15. eqgame - Process ID: 4468 (C:\Users\Public\Sony Online Entertainment\Installed Games\EverQuest\eqgame.exe)
16. ETService - Process ID: 1332
17. explorer - Process ID: 4360
18. InnerSpace - Process ID: 3780 (C:\Program Files (x86)\InnerSpace\InnerSpace.exe)
19. ISBoxer Toolkit - Process ID: 2780 (C:\Program Files (x86)\InnerSpace\ISBoxer Toolkit.exe)
20. jusched - Process ID: 3156 (C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe)
21. LGDCore - Process ID: 912
22. LoadoutManagerHelper - Process ID: 3784
23. lsass - Process ID: 768
24. lsm - Process ID: 776
25. mbamscheduler - Process ID: 1128 (C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe)
26. mHotkey - Process ID: 3428 (C:\Windows\MHotKey.exe)
27. MOM - Process ID: 2816
28. MsMpEng - Process ID: 332
29. msseces - Process ID: 4812
30. NisSrv - Process ID: 3280
31. nost_LM - Process ID: 3344 (C:\Program Files (x86)\Belkin\Nostromo\nost_LM.exe)
32. PnkBstrA - Process ID: 2136 (C:\Windows\SysWOW64\PnkBstrA.exe)
33. RAVCpl64 - Process ID: 3220
34. RazerNagaSysTray - Process ID: 3308 (C:\Program Files (x86)\Razer\Naga\RazerNagaSysTray.exe)
35. RichVideo - Process ID: 2168 (C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe)
36. rundll32 - Process ID: 2492
37. SearchFilterHost - Process ID: 5032
38. SearchIndexer - Process ID: 2292
39. SearchProtocolHost - Process ID: 4460
40. services - Process ID: 756
41. SLsvc - Process ID: 1084
42. smss - Process ID: 480
43. spoolsv - Process ID: 1564
44. svchost - Process ID: 1004
45. svchost - Process ID: 1064
46. svchost - Process ID: 1156
47. svchost - Process ID: 12
48. svchost - Process ID: 1344
49. svchost - Process ID: 1604
50. svchost - Process ID: 2156
51. svchost - Process ID: 2204
52. svchost - Process ID: 2408
53. svchost - Process ID: 2756
54. svchost - Process ID: 344
55. svchost - Process ID: 4480
56. svchost - Process ID: 648
57. svchost - Process ID: 932
58. svchost - Process ID: 944
59. System - Process ID: 4
60. taskeng - Process ID: 1824
61. taskeng - Process ID: 3188
62. taskeng - Process ID: 3536
63. unsecapp - Process ID: 4336
64. wininit - Process ID: 656
65. winlogon - Process ID: 4608
66. WmiPrvSE - Process ID: 4856
67. wuauclt - Process ID: 3852
68. WUDFHost - Process ID: 1460
69. WUDFHost - Process ID: 2588


Modules loaded by eqgame - Process ID: 4468 (C:\Users\Public\Sony Online Entertainment\Installed Games\EverQuest\eqgame.exe):
1. C:\Users\Public\Sony Online Entertainment\Installed Games\EverQuest\eqgame.exe
2. C:\Windows\SysWOW64\ntdll.dll
3. C:\Windows\syswow64\kernel32.dll
4. C:\Users\Public\Sony Online Entertainment\Installed Games\EverQuest\mss32.dll
5. C:\Windows\syswow64\USER32.dll
6. C:\Windows\syswow64\GDI32.dll
7. C:\Windows\syswow64\ADVAPI32.dll
8. C:\Windows\syswow64\RPCRT4.dll
9. C:\Windows\syswow64\Secur32.dll
10. C:\Windows\system32\WINMM.dll
11. C:\Windows\syswow64\msvcrt.dll
12. C:\Windows\syswow64\ole32.dll
13. C:\Windows\syswow64\OLEAUT32.dll
14. C:\Windows\system32\OLEACC.dll
15. C:\Windows\system32\WSOCK32.dll
16. C:\Windows\syswow64\WS2_32.dll
17. C:\Windows\syswow64\NSI.dll
18. C:\Windows\system32\DINPUT8.dll
19. C:\Windows\system32\d3dx9_30.dll
20. C:\Users\Public\Sony Online Entertainment\Installed Games\EverQuest\xul.dll
21. C:\Users\Public\Sony Online Entertainment\Installed Games\EverQuest\js3250.dll
22. C:\Users\Public\Sony Online Entertainment\Installed Games\EverQuest\nspr4.dll
23. C:\Users\Public\Sony Online Entertainment\Installed Games\EverQuest\MSVCR71.dll
24. C:\Users\Public\Sony Online Entertainment\Installed Games\EverQuest\plc4.dll
25. C:\Users\Public\Sony Online Entertainment\Installed Games\EverQuest\plds4.dll
26. C:\Windows\syswow64\SHELL32.dll
27. C:\Windows\syswow64\SHLWAPI.dll
28. C:\Windows\system32\VERSION.dll
29. C:\Windows\system32\WINSPOOL.DRV
30. C:\Windows\syswow64\comdlg32.dll
31. C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.6002.18305_none_88f3a38569c2c436\COMCTL32.dll
32. C:\Users\Public\Sony Online Entertainment\Installed Games\EverQuest\steam_api.dll
33. C:\Windows\syswow64\IMM32.dll
34. C:\Windows\syswow64\MSCTF.dll
35. C:\Windows\system32\ShimEng.dll
36. C:\Windows\system32\apphelp.dll
37. C:\Windows\AppPatch\AcLayers.DLL
38. C:\Windows\system32\USERENV.dll
39. C:\Windows\system32\MPR.dll
40. C:\Windows\syswow64\LPK.DLL
41. C:\Windows\syswow64\USP10.dll
42. C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6002.18305_none_5cb72f2a088b0ed3\comctl32.dll
43. C:\Windows\system32\mswsock.dll
44. C:\Windows\System32\wship6.dll
45. C:\Windows\system32\uxtheme.dll
46. C:\Windows\syswow64\psapi.dll
47. C:\Windows\system32\NTMARTA.DLL
48. C:\Windows\syswow64\WLDAP32.dll
49. C:\Windows\system32\SAMLIB.dll
50. C:\Users\Public\Sony Online Entertainment\Installed Games\EverQuest\EQGraphicsDX9.DLL
51. C:\Windows\system32\d3d9.dll
52. C:\Windows\system32\d3d8thk.dll
53. C:\Windows\system32\dwmapi.dll
54. C:\Users\Public\Sony Online Entertainment\Installed Games\EverQuest\dpvs.dll
55. C:\Program Files (x86)\Belkin\Nostromo\nost_FSH.dll
56. C:\Windows\system32\HID.DLL
57. C:\Windows\syswow64\SETUPAPI.DLL
58. C:\Windows\system32\WINTRUST.dll
59. C:\Windows\system32\CRYPT32.dll
60. C:\Windows\system32\MSASN1.dll
61. C:\Windows\syswow64\imagehlp.dll
62. C:\Windows\System32\wshtcpip.dll
63. C:\Windows\system32\NLAapi.dll
64. C:\Windows\system32\IPHLPAPI.DLL
65. C:\Windows\system32\dhcpcsvc.DLL
66. C:\Windows\system32\DNSAPI.dll
67. C:\Windows\system32\WINNSI.DLL
68. C:\Windows\system32\dhcpcsvc6.DLL
69. C:\Windows\system32\napinsp.dll
70. C:\Windows\system32\pnrpnsp.dll
71. C:\Windows\System32\winrnr.dll
72. C:\Windows\system32\rasadhlp.dll
73. C:\Windows\system32\rsaenh.dll
74. C:\Users\Public\Sony Online Entertainment\Installed Games\EverQuest\mssmp3.asi
75. C:\Users\Public\Sony Online Entertainment\Installed Games\EverQuest\mssvoice.asi
76. C:\Users\Public\Sony Online Entertainment\Installed Games\EverQuest\mssa3d.m3d
77. C:\Users\Public\Sony Online Entertainment\Installed Games\EverQuest\mssds3d.m3d
78. C:\Users\Public\Sony Online Entertainment\Installed Games\EverQuest\mssdx7.m3d
79. C:\Users\Public\Sony Online Entertainment\Installed Games\EverQuest\msseax.m3d
80. C:\Users\Public\Sony Online Entertainment\Installed Games\EverQuest\mssrsx.m3d
81. C:\Windows\system32\MSACM32.dll
82. C:\Users\Public\Sony Online Entertainment\Installed Games\EverQuest\msssoft.m3d
83. C:\Users\Public\Sony Online Entertainment\Installed Games\EverQuest\mssdsp.flt
84. C:\Windows\system32\wdmaud.drv
85. C:\Windows\system32\ksuser.dll
86. C:\Windows\system32\MMDevAPI.DLL
87. C:\Windows\system32\AVRT.dll
88. C:\Windows\system32\AUDIOSES.DLL
89. C:\Windows\system32\audioeng.dll
90. C:\Windows\system32\msacm32.drv
91. C:\Windows\system32\midimap.dll
92. C:\Windows\syswow64\CLBCatQ.DLL
93. C:\Windows\system32\DSOUND.DLL
94. C:\Windows\system32\POWRPROF.dll
95. C:\Windows\system32\atiumdag.dll
96. C:\Windows\system32\atiumdva.dll
97. C:\Windows\system32\msimtf.dll
98. C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18581_none_9e591052ca1013d0\gdiplus.dll
99. C:\Users\Public\Sony Online Entertainment\Installed Games\EverQuest\gksvggdiplus.dll
100. C:\Users\Public\Sony Online Entertainment\Installed Games\EverQuest\MSVCP71.dll
101. C:\Users\Public\Sony Online Entertainment\Installed Games\EverQuest\mozilla\components\pipboot.dll
102. C:\Windows\system32\IconCodecService.dll
103. C:\Windows\system32\WindowsCodecs.dll
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lax

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Posts: 7301

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Post Tue Oct 23, 2012 8:49 am

Re: Isboxer not launching EQ

Very good, I would like the same information from one launched through Inner Space to compare as well, but I'm not sure it'll look any different other than having Inner Space in it. :)

2 things are sticking out to me as potentially related to your issue:
13. datamngrUI - Process ID: 4520 (C:\Program Files (x86)\SearchCore for Browsers\SearchCore for Browsers\datamngrUI.exe)
25. mbamscheduler - Process ID: 1128 (C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe)

The first one, "SearchCore for Browsers" sounds highly suspect. Googling for it mostly shows questions about how to remove it, and it may have come pre-installed. (Or it could have been automatically installed as part of another program...) I would probably try to get rid of this first, as you probably don't want it redirecting your searches?

And secondly, I wouldn't say that Malwarebytes' Anti-Malware is generally a problem, but you could definitely try ruling it out. Sometimes the only way to rule out security software is to perform an uninstall, since just closing the program may leave system Services running that are still active and can affect Inner Space. You can, of course, reinstall it after ruling it out.
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Jimbo30217

Posts: 12

Joined: Sun Oct 21, 2012 4:03 pm

Post Thu Oct 25, 2012 7:53 am

Re: Isboxer not launching EQ

Ok, got rid of Malwarebytes and the Searchcore programs. Sorry Im posting this late, Overtime was available and work and I wanted a piece of it :) Heres the Isboxer report, it loaded up the screens but went to the old login and server select screens that didnt show any servers or expansions available.

www.privatepaste.com :: Paste ID 3493d126ff
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