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Heavsward crashing IS Boxer

Moderator: MiRai

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jtwingnut

Posts: 6

Joined: Sat Jun 20, 2015 7:02 am

Post Sat Jun 20, 2015 7:11 am

Heavsward crashing IS Boxer

I am trying to dualbox on Heavensward and when I go through IS Boxer as soon as I log in to FFXIV it crashes saying windows stopped working. This was working just fine before the 3.0 patch. Any thoughts?

http://www.privatepaste.com/a0cbd78f3c
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MiRai

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Vibrant Videographer

Posts: 3010

Joined: Fri Nov 20, 2009 3:30 pm

Post Sat Jun 20, 2015 7:26 am

Re: Heavsward crashing IS Boxer

A diagnostic would likely be more helpful than your profile, but if it doesn't reveal anything out of the ordinary then I'm not really sure since I just tested IS with both DX9, as well as their new experimental DX11, and was able to launch a game client without any issues.
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jtwingnut

Posts: 6

Joined: Sat Jun 20, 2015 7:02 am

Post Sat Jun 20, 2015 7:53 am

Re: Heavsward crashing IS Boxer

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jtwingnut

Posts: 6

Joined: Sat Jun 20, 2015 7:02 am

Post Sat Jun 20, 2015 8:28 am

Re: Heavsward crashing IS Boxer

It is something to do with DX11. I launched the client fine with DX9. FFXIV will load without IS Boxer with DX11 but for some reason crashes when I load a profile in DX11. I'll just use DX9 for now. Thanks for the assistance.
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lax

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Site Admin

Posts: 7301

Joined: Tue Nov 17, 2009 9:32 pm

Post Sat Jun 20, 2015 8:39 am

Re: Heavsward crashing IS Boxer

As far as ffxiv_dx11.exe itself, this new exe is not recognized as FFXIV by Inner Space at the moment and so mouse control is broken in DX11 mode. A fix for that will be coming shortly.

As far as the crash I would try shutting down other running programs to see if the behavior stops. I assume your video drivers are up to date via the GeForce Experience program, so I won't tell you to update them. But if there are any application-specific settings selected for ffxiv_dx11 in your nvidia settings, that could be related to the problem.
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jtwingnut

Posts: 6

Joined: Sat Jun 20, 2015 7:02 am

Post Sat Jun 20, 2015 9:40 am

Re: Heavsward crashing IS Boxer

I'll look into it later today and see if I can figure out what it is. My drivers are up to date.

Thanks MiRai and Lax! I appreciate the help so quickly.
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MiRai

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Vibrant Videographer

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Joined: Fri Nov 20, 2009 3:30 pm

Post Sat Jun 20, 2015 10:02 am

Re: Heavsward crashing IS Boxer

I'll also point out that you're running both Norton and Kaspersky side by side, and while they are unlikely the cause of the issue, it's not all that ideal to do that since AV-type programs tend to fight against each other.

You may also want to try shutting down those unimportant Asus programs since, fairly recently, someone ran into an issue with one of them causing a crash.
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jtwingnut

Posts: 6

Joined: Sat Jun 20, 2015 7:02 am

Post Sat Jun 20, 2015 10:06 am

Re: Heavsward crashing IS Boxer

Thanks. The Norton one is not AV but family online to keep my kids off certain sites. I'll shut down the others. I had them up for testing my new CPU and GPU.
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RoadGlide

Posts: 1

Joined: Sat Oct 11, 2014 6:43 am

Post Sun Jun 21, 2015 9:21 am

Re: Heavsward crashing IS Boxer

I am experiencing the same issue, runs fine in DX9, crashes on login with dx11

http://www.privatepaste.com/91719f306d
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propagandalf

Posts: 50

Joined: Thu Mar 10, 2011 1:16 pm

Post Sat Jul 04, 2015 10:43 am

Re: Heavsward crashing IS Boxer

Is there a fix for this coming? Just jumped back into this game and can't launch via ISboxer unless it's set for dx9. :(

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