Problem with appearance

So I am playing in 1920X1080 screen reso and game reso, 6 accounts.
I have tried both full screen mode and windowed settings within EQ2.

When I load the accounts with Innerspace (even just one) it cuts off the bottom like 1/5th of the screen. Isboxer loads the top window as 1920X900 and the bottom five as 384X180. I cant see any hotbars or buttons, though they are still there because when I click on where they should be they work.

Any idea how to make it work properly?

[lax]

Someone in the ISBoxer Chat Room was talking to me about this issue just now, and says this:

[17:02] <Confused> eq2 has a function called widescreen letter box
[17:02] <Confused> in the display section on the options window
[17:03] <Confused> if you move the slider to max than back to min it fixes itself
[17:03] <Confused> just incase you have someone else run into the issue