Updated: Unbanned for ISBoxer with Guild Wars 2
Posted: Tue Feb 05, 2013 3:06 am
So it appears that ArenaNet has officially stated using ISBoxer with Guild Wars 2 is not within their rules.
Tonight I was kicked out of the game and when attempting to log back in I am given a message that my account has been terminated due to botting, etc. etc.
I opened a support ticket and indicated that I was playing several accounts at the same time and while playing the game, I was kicked out. I don't use anything other than ISBoxer on 3 computers with 12 accounts. The irony is that I'm doing exactly the same as other players except that I'm grouped with myself instead of with other people. But I complete the game's maps by doing the content in the maps before moving on. I don't farm, I don't sell anything on the trading post, I do nothing that even remotely looks like I'm a bot in any way shape or form. All I do is play the game except with many characters at the same time. But apparently ArenaNet doesn't like that for some reason and brings out the ban hammer and states that I'm using an illegal third party program.
Here is the complete ticket with response from support.
Subject
Account Appeal
Discussion Thread
Response Via Email (GM Talon) 02/05/2013 12:58 AM
Hello,
Your Guild Wars 2 account has been closed for using an illegal third-party program.
I want you to know that we take great care when analyzing accounts prior to termination. NCsoft support staff is both diligent and conservative in determining which accounts are using these programs, and we only terminate an account only after we are able to prove beyond a reasonable doubt that such use has occurred.
For additional information, please visit the following links for the Rules of Conduct, the User Agreement, and the Conduct Breaches & Outcomes:
https://www.guildwars2.com/en/legal/gui ... f-conduct/
https://www.guildwars2.com/en/legal/gui ... agreement/
https://www.guildwars2.com/en/legal/gui ... -outcomes/
Regards,
GM Talon
Guild Wars Support Team
http://support.guildwars2.com
Customer By Web Form (xxx xxxx) 02/05/2013 12:27 AM
While playing Guild Wars 2 today, a message box popped up that said my account was blocked. When I try to log in, I'm told my Guild Wars 2 account has been terminated due to botting, ....
I was playing the game at my keyboard pressing keys and using the mouse. I don't use any form of automation. Earlier I asked a player "How's it going?" and he typed in "I'll say after submitting my report".
I enjoy playing Guild Wars 2 and if there was any whisper or any discussion to me, I would have responded. I even typed to the player and asked him "How's it going?" and for some reason he didn't like that I was playing several accounts at the same time. I'm not exactly sure why I was given this action against me as I play the game. I complete maps by doing all vistas, all points of interest, all hearts and all waypoints. I have 12 accounts that I play on 3 computers.
The Guild Wars 2 User Agreement states that several accounts can be played. I submitted a question to the support team and was given this response by GM Mourdyth:
Thanks for contacting us! Owning and using more than one Guild Wars 2 account is not against the user agreement, as long as there is no automation. If you have any other questions or concerns about this or any other issues, please let us know.
Tonight I was kicked out of the game and when attempting to log back in I am given a message that my account has been terminated due to botting, etc. etc.
I opened a support ticket and indicated that I was playing several accounts at the same time and while playing the game, I was kicked out. I don't use anything other than ISBoxer on 3 computers with 12 accounts. The irony is that I'm doing exactly the same as other players except that I'm grouped with myself instead of with other people. But I complete the game's maps by doing the content in the maps before moving on. I don't farm, I don't sell anything on the trading post, I do nothing that even remotely looks like I'm a bot in any way shape or form. All I do is play the game except with many characters at the same time. But apparently ArenaNet doesn't like that for some reason and brings out the ban hammer and states that I'm using an illegal third party program.
Here is the complete ticket with response from support.
Subject
Account Appeal
Discussion Thread
Response Via Email (GM Talon) 02/05/2013 12:58 AM
Hello,
Your Guild Wars 2 account has been closed for using an illegal third-party program.
I want you to know that we take great care when analyzing accounts prior to termination. NCsoft support staff is both diligent and conservative in determining which accounts are using these programs, and we only terminate an account only after we are able to prove beyond a reasonable doubt that such use has occurred.
For additional information, please visit the following links for the Rules of Conduct, the User Agreement, and the Conduct Breaches & Outcomes:
https://www.guildwars2.com/en/legal/gui ... f-conduct/
https://www.guildwars2.com/en/legal/gui ... agreement/
https://www.guildwars2.com/en/legal/gui ... -outcomes/
Regards,
GM Talon
Guild Wars Support Team
http://support.guildwars2.com
Customer By Web Form (xxx xxxx) 02/05/2013 12:27 AM
While playing Guild Wars 2 today, a message box popped up that said my account was blocked. When I try to log in, I'm told my Guild Wars 2 account has been terminated due to botting, ....
I was playing the game at my keyboard pressing keys and using the mouse. I don't use any form of automation. Earlier I asked a player "How's it going?" and he typed in "I'll say after submitting my report".
I enjoy playing Guild Wars 2 and if there was any whisper or any discussion to me, I would have responded. I even typed to the player and asked him "How's it going?" and for some reason he didn't like that I was playing several accounts at the same time. I'm not exactly sure why I was given this action against me as I play the game. I complete maps by doing all vistas, all points of interest, all hearts and all waypoints. I have 12 accounts that I play on 3 computers.
The Guild Wars 2 User Agreement states that several accounts can be played. I submitted a question to the support team and was given this response by GM Mourdyth:
Thanks for contacting us! Owning and using more than one Guild Wars 2 account is not against the user agreement, as long as there is no automation. If you have any other questions or concerns about this or any other issues, please let us know.