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Can launch D3 normally but get D3D error through IS

Moderator: MiRai

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8b6a6201

Posts: 2

Joined: Tue Jul 12, 2016 8:22 am

Post Tue Jul 12, 2016 8:34 am

Can launch D3 normally but get D3D error through IS

As per the title, I can launch D3 normally both through the Battle.net launcher and a shortcut to Diablo III.exe -launch but after following the quick setup guide for D3 regardless of if I select "Diablo III - Skip Launcher", "Character set" or any of the "Set slot" in IS, I see the Diablo III RoS logo then a whiteish screen the same size as I selected in the display settings and an error message saying "Diablo III was unable to initialize D3D. Click OK to retry."

ISConsole: http://pastebin.com/B8rRZCGD
ISBoxer Diagnostics Report for Diablo III.exe: http://pastebin.com/uH0Vzqat
DxDiag: http://pastebin.com/93z5YY6i

Running updated Win10 and latest graphics drivers, GeForce 353.82.

Thanks for your assistance.

EDIT:
It seems that Spacedesk (http://spacedesk.ph/) is incompatible with ISBoxer, I uninstalled, rebooted and IS worked first time.
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bob

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League of Extraordinary Multiboxers

Posts: 4589

Joined: Sat Feb 15, 2014 11:14 am

Location: In the dining room, with the lead pipe.

Post Tue Jul 12, 2016 8:59 am

Re: Can launch D3 normally but get D3D error through IS

8b6a6201 wrote:latest graphics drivers, GeForce 353.82
The latest driver release is 368.69. You are about a year out of date.

Although I'd say your problem is Spacedesk hooking the game.
Code:
47. C:\WINDOWS\SYSTEM32\spacedeskHookLdr.dll [9.17.10.285] [datronicsoft] [TODO: <File description>]
Shut it down and see what happens.

And you might want to remove the HIGHDPIAWARE flag for D3.
Code:
Application Compatibility flags under HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers:
0 C:\Users\Public\Public Games\Diablo III\Diablo III.exe: HIGHDPIAWARE

it will probably give you issues later with Window positioning.
<<

8b6a6201

Posts: 2

Joined: Tue Jul 12, 2016 8:22 am

Post Tue Jul 12, 2016 9:33 am

Re: Can launch D3 normally but get D3D error through IS

bob wrote:
8b6a6201 wrote:latest graphics drivers, GeForce 353.82
The latest driver release is 368.69. You are about a year out of date.

It seems you're correct, well latest drivers according to GeForce Experience at any rate.

bob wrote:Although I'd say your problem is Spacedesk hooking the game.
Code:
47. C:\WINDOWS\SYSTEM32\spacedeskHookLdr.dll [9.17.10.285] [datronicsoft] [TODO: <File description>]
Shut it down and see what happens.

Already figured that out and solved my issue, had edited my first post to reflect this.

bob wrote:And you might want to remove the HIGHDPIAWARE flag for D3.
Code:
Application Compatibility flags under HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers:
0 C:\Users\Public\Public Games\Diablo III\Diablo III.exe: HIGHDPIAWARE

it will probably give you issues later with Window positioning.

I'll adjust this, thanks for the heads up.

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