FAQ  •  Register  •  Login

Computer Freeze after switch character window

Moderator: MiRai

<<

mugz

Posts: 12

Joined: Fri Aug 30, 2019 4:33 pm

Post Fri Aug 30, 2019 4:37 pm

Computer Freeze after switch character window

Hi there.

I have comp i9-9900k/32g ram/2080ti/dual monitor

Playing WOw + wow classic.

Sometimes my computer complete freeze (static image, no any reaction for keys like ctrl+shift+esc for taskmanager or ctrl+alt+del) but hear sounds from game.
It's hapen after i trying to switch character (swap jpt character to main region).

Only full reset computer helps.
<<

Wizeowel

Posts: 46

Joined: Mon Dec 10, 2018 11:13 am

Post Mon Sep 02, 2019 2:53 am

Re: Computer Freeze after switch character window

Hi.

Is this when playing WoW retail or classic or both? If only on retail, try selecting directx11 legacy in your characters instead.

If also on classic (which only has dx11) then are you using VideoFX to swap? Do you have any slot-swap keymap actions set up to change video settings?
<<

mugz

Posts: 12

Joined: Fri Aug 30, 2019 4:33 pm

Post Wed Sep 04, 2019 4:42 pm

Re: Computer Freeze after switch character window

Wizeowel wrote:Hi.

Is this when playing WoW retail or classic or both? If only on retail, try selecting directx11 legacy in your characters instead.

If also on classic (which only has dx11) then are you using VideoFX to swap? Do you have any slot-swap keymap actions set up to change video settings?


I played both.
For classic where is find videofx and slot-swap keymap actions?
<<

Wizeowel

Posts: 46

Joined: Mon Dec 10, 2018 11:13 am

Post Thu Sep 05, 2019 4:41 am

Re: Computer Freeze after switch character window

mugz wrote:I played both.


And you have exactly the same issue both on retail and classic?


mugz wrote:For classic where is find videofx and slot-swap keymap actions?


VideoFX is selected in the quick-setup wizard and in the window layout wizard. See http://isboxer.com/wiki/Window_Layout

Slot Swap is an advanced technique for dynamically changing graphics settings when swapping between characters. It's not needed, I just wondered if you had set up something like this yourself.
<<

mugz

Posts: 12

Joined: Fri Aug 30, 2019 4:33 pm

Post Thu Sep 05, 2019 7:15 am

Re: Computer Freeze after switch character window

No. In BFA i don't have any issue when playing in DX11 (with DX12 i have same issue)

I dont see any VideoFX option in setting in window layout.

But i have slot swap to primary monitor from secondary for active window.
Active slot always on 1st monitor
<<

MiRai

User avatar

Vibrant Videographer

Posts: 2865

Joined: Fri Nov 20, 2009 3:30 pm

Post Thu Sep 05, 2019 10:34 am

Re: Computer Freeze after switch character window

In the game's settings, do you assign specific monitors or graphics cards to either or both game clients, or are they left as "Auto?"
<<

mugz

Posts: 12

Joined: Fri Aug 30, 2019 4:33 pm

Post Thu Sep 05, 2019 1:31 pm

Re: Computer Freeze after switch character window

MiRai wrote:In the game's settings, do you assign specific monitors or graphics cards to either or both game clients, or are they left as "Auto?"


Graphics card set to auto.
Monitor selected individual for each game client. I have two different game folders with same files, but separated config file
<<

bob

User avatar

League of Extraordinary Multiboxers

Posts: 3612

Joined: Sat Feb 15, 2014 11:14 am

Location: In the dining room, with the lead pipe.

Post Thu Sep 05, 2019 4:03 pm

Re: Computer Freeze after switch character window

mugz wrote:Monitor selected individual for each game client.
In the game?? if so, that could be your issue right there. Swapping games around will change the monitor.

The problem you describe is very much like a driver crash, so something, somewhere in the graphics setup or usage is going to be causing the issue.

1. ensure both monitors are plugged into the 2080ti
2. make sure you have current drivers (Ansel/GFExperience not required).
3. don't force gfx card or monitors in the in game settings
4. make a new window layout if you install new drivers.

maybe get a compatibility diagnostic. http://isboxer.com/wiki/Diagnostics
<<

mugz

Posts: 12

Joined: Fri Aug 30, 2019 4:33 pm

Post Fri Sep 06, 2019 4:29 am

Re: Computer Freeze after switch character window

bob wrote:
mugz wrote:Monitor selected individual for each game client.
In the game?? if so, that could be your issue right there. Swapping games around will change the monitor.

The problem you describe is very much like a driver crash, so something, somewhere in the graphics setup or usage is going to be causing the issue.

1. ensure both monitors are plugged into the 2080ti
2. make sure you have current drivers (Ansel/GFExperience not required).
3. don't force gfx card or monitors in the in game settings
4. make a new window layout if you install new drivers.

maybe get a compatibility diagnostic. http://isboxer.com/wiki/Diagnostics


I tried removing monitor selection in game. Set to primary in any client. Recreate config files in ISboxer. Restart games. Issue still exist. Switch 2-3 times and computer freeze.

1. All monitors connected into ONE 2080ti (i dont have more)
2. I have latest nVidia drivers
3. Tryed to remove this settings. No luck
4. Will try today in evening.
<<

mugz

Posts: 12

Joined: Fri Aug 30, 2019 4:33 pm

Post Fri Sep 06, 2019 2:28 pm

Re: Computer Freeze after switch character window

Ok. No luck again. What i do.

1. Reinstall drivers 436.14 revision
2. Removed any setting for monitor/card selection (checked it twice)
3. Set up All characters to ONe game client
4. Completly recreate Window Layout from scratch

Game start. Try to switch window - and got instant freeze.

I don't know what i must to do next for solve this issue.

Please help!
Next

Return to World of Warcraft

Who is online

Users browsing this forum: Wizeowel and 3 guests