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Crashing WoW Clients after several minutes

Moderator: MiRai

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Cobra83

Posts: 2

Joined: Tue Jun 11, 2019 10:10 am

Post Tue Jun 11, 2019 10:32 am

Crashing WoW Clients after several minutes

Hello,

I have tried to multibox 2-4 accounts but even with 2 accounts the wow-clients are crashing after a couple of minutes. So far I have tried out the different CPU-strategies. And lowered the graphic settings to a minimum.

This ist the Compatability-diagnostic: https://pastebin.com/XxZsfP2Q

And this is an example of a crash-file: https://pastebin.com/4ZAivTzW

My PC:
i5-6400
GTX-950 (2GB)
40GB RAM
Does anybody have an idea what I could do about it?
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lax

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Site Admin

Posts: 7097

Joined: Tue Nov 17, 2009 9:32 pm

Post Tue Jun 11, 2019 10:45 am

Re: Crashing WoW Clients after several minutes

You do have some things running on your PC that I'm not familiar with ...

but I would start by disabling the Streaming option in your Blizzard App.
Image
Uncheck "Enable Streaming" and then see if restarting will help.



Graphics settings and CPU strategy etc will not usually affect crashes. :)
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bob

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League of Extraordinary Multiboxers

Posts: 3591

Joined: Sat Feb 15, 2014 11:14 am

Location: In the dining room, with the lead pipe.

Post Tue Jun 11, 2019 10:50 am

Re: Crashing WoW Clients after several minutes

The error is
565.<Exception.IssueType> Exception
566.<ExceptionType> Security Crash
567.<Exception.Summary:>
568.ACCESS_VIOLATION
569.(DBG-OPTIONS<FunctionsOnly SingleLine> SECURITY-CODE<141> DBG-OPTIONS<>)
570.The instruction at "0x0000000000000000" referenced memory at "0x0000000000000000".
571.The memory could not be "executed".
572.<:Exception.Summary>

Also known in the Windows world as Error c0000005, or Access Denied.
Simply, something is attempting to read memory it is not allowed to, and in fact, the pointers are referencing an address that is not valid, which points to something even stranger.

Based on what you are doing, I'd try
  1. doing what Lax says,
  2. disabling all other Addons other than the ISBoxer addon and see if it still crashes.
  3. If you are using Directx11 and not Directx11 Legacy, try the Legacy option.
  4. If it does still crash, remove the G DATA application suite, and try again (this will need to be uninstalled to test this out properly - this is a valid testing process, and you will not be unprotected while doing so, Windows will just revert to it's own options).
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Cobra83

Posts: 2

Joined: Tue Jun 11, 2019 10:10 am

Post Tue Jun 11, 2019 11:46 am

Re: Crashing WoW Clients after several minutes

After trying out all the options mentioned above the problem does still exist, unfortunately. Thank you for the fast answer btw.

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