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Crashing game

Moderator: MiRai

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Mandokei

Posts: 6

Joined: Fri Sep 29, 2017 1:01 pm

Post Mon Oct 02, 2017 12:38 pm

Crashing game

I have finally managed to get ISBOXER to work however as soon as my character logs in in ANY of the slots the game crashes.(Screen freeze)

Have done repaid, have only isboxer addon, etc

I did not have this problvem yesterday and characters could work as normal.

https://pastebin.com/tr8qK7Z4

Diagnostics.. Any inbut would be appreciated.

Kind regards,
Mandokei
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MiRai

User avatar

Vibrant Videographer

Posts: 3010

Joined: Fri Nov 20, 2009 3:30 pm

Post Mon Oct 02, 2017 12:50 pm

Re: Crashing game

The issue is with one, or more, of Razer's processes loading into the game client. At the moment, specifically this:

49. RazerIngameEngine.exe - Process ID: 5936 (C:\Program Files (x86)\Razer\InGameEngine\32bit\RazerIngameEngine.exe) [Admin:NO] [x86] [1.0.12.10166] [Razer, Inc.] [RazerIngameEngine]

So, either shut that down, or read Lax's announcement about 7.3 compatibility support.
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Mandokei

Posts: 6

Joined: Fri Sep 29, 2017 1:01 pm

Post Mon Oct 02, 2017 1:32 pm

Re: Crashing game

MiRai wrote:The issue is with one, or more, of Razer's processes loading into the game client. At the moment, specifically this:

49. RazerIngameEngine.exe - Process ID: 5936 (C:\Program Files (x86)\Razer\InGameEngine\32bit\RazerIngameEngine.exe) [Admin:NO] [x86] [1.0.12.10166] [Razer, Inc.] [RazerIngameEngine]

So, either shut that down, or read Lax's announcement about 7.3 compatibility support.


Used previous version as per thread, could not get the game launch.. Deleted all processes responsible and again crash :S

https://pastebin.com/Wk4bd33Z

Any other advice?
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MiRai

User avatar

Vibrant Videographer

Posts: 3010

Joined: Fri Nov 20, 2009 3:30 pm

Post Mon Oct 02, 2017 3:39 pm

Re: Crashing game

Alright...

1) There is still a Razer process running:
Code:
22. GameScannerService.exe - Process ID: 2512 (C:\Program Files (x86)\Razer\Razer Services\GSS\GameScannerService.exe) [Admin:NO] [x86] [1.0.6.2843] [GameScannerService]

2) You have an unknown compatibility setting set on the game client:
Code:
0 C:\Program Files (x86)\World of Warcraft\Wow-64.exe: ~
Right-click on the executable file > Properties > Compatibility Tab > Remove all settings

3) You've tried the dev build (currently 6225), the live build (currently 6219), and you've tried reverting back to 6200 like the announcement thread suggests?

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