Just so we are clear, I'm a recurrent paying customer too, and I am spending some of my free time helping others help themselves. The green color just means I can edit the WIKI
http://isboxer.com/wiki/Main_Page, not that I am support/admin/nice.
My comment may have been offhand and offended you, which was not the intention. More to draw your notice to the search function were you can find answers to some of your issues as it is unlikely that you are the first. If you think you are the first, then post away. If you are not, then it is likely you will be redirected to a prior post or two.
As for the Innerspace icon. It is the red crosshair looking thing that is in your system tray, by the clock, at the end of the Windows taskbar. It may be hidden so you may have to click on a little up arrow looking thing there. It is one of the recommend ways to launch your Character Set in the quick start guides. Innerspace is the thing you are actually paying for.
Relevant info is:
Add the
-noautolaunch64bit to the Main executable parameters for your game profile. The game profile you want to add this to is the one that your characters are using. You can find this out by selecting one of your characters under the character node at the top of the screen, and looking at the Game Profile drop down. Hopefully the profile you are using is also using the Main executable filename of wow.exe or maybe World Of Warcraft Launcher.exe. I assume that the Battle.Net is a bad choice for forcing 32bit.
To edit the game profile, follow the instructions at
http://isboxer.com/wiki/Game_Profile