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Temporary freeze on launch

Moderator: MiRai

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Fortis

Posts: 6

Joined: Fri Mar 11, 2011 7:08 pm

Post Sun Feb 02, 2014 6:45 am

Temporary freeze on launch

Hi,

I have a strange problem with WOW. Whenever I launch an instance the game windows shows up, turns completly black or white and freezes for 30 seconds. If I click into the window, WOW crashes, if I wait it launches (but launching 5 instances takes forever). The same happens when I change the resolution in game: Freeze for 30 seconds , then tu UI resumes.
Any ideas?
I have a brand new Radon 290X....
Here is my debug info: http://privatepaste.com/79046fa016
and my DXDiag: http://privatepaste.com/ce66b60091


Thx!
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lax

User avatar

Site Admin

Posts: 7301

Joined: Tue Nov 17, 2009 9:32 pm

Post Sun Feb 02, 2014 8:01 am

Re: Temporary freeze on launch

1. Start by shutting down any unnecessary processes. For example, you have Splashtop and Teamviewer both running, and you're probably not remoting or showing anyone your desktop at the time you're testing this. It wouldn't hurt to shut down more things too, just to narrow this down, like Start8.

2. Have you updated the drivers for your new video card? http://support.amd.com/en-us/download
<<

Fortis

Posts: 6

Joined: Fri Mar 11, 2011 7:08 pm

Post Sun Feb 02, 2014 9:05 am

Re: Temporary freeze on launch

Hi Lax,

I allready tried closing everything unneeded. I have also uninstalled all drivers and reinstalled (default ones, new ones) them, but no change.
When I look at the gx.log under the Logs it seems like it's taking really long to setup the device: http://pastebin.com/BbeeuU12
That's 37 seconds until I see the login mask.
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lax

User avatar

Site Admin

Posts: 7301

Joined: Tue Nov 17, 2009 9:32 pm

Post Sun Feb 02, 2014 9:17 am

Re: Temporary freeze on launch

I see. Well, from that log it would appear to be taking 200ms to write each of those log lines to the disk, it's not actually doing anything else between a lot of those lines.

for example..
2/2 14:56:42.872 Shader Profile Support:
2/2 14:56:43.091 vs_4_0
2/2 14:56:43.341 vs_5_0
2/2 14:56:43.560 ps_4_0
2/2 14:56:43.966 ps_5_0
2/2 14:56:44.185 gs_4_0
2/2 14:56:44.419 gs_5_0
2/2 14:56:44.638 hs_5_0
2/2 14:56:44.825 ds_5_0
2/2 14:56:45.044 cs_4_0
2/2 14:56:45.263 cs_5_0

It's taking 2.5 seconds just to write this list of shader profiles that it already has collected.

Check for drivers for your motherboard and/or your storage device?
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Fortis

Posts: 6

Joined: Fri Mar 11, 2011 7:08 pm

Post Sun Feb 02, 2014 10:28 am

Re: Temporary freeze on launch

You are right. My Revodrive seems to have gone bad. I copied the files to another drive and now it starts in seconds. Thanks a lot for your help!!
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lax

User avatar

Site Admin

Posts: 7301

Joined: Tue Nov 17, 2009 9:32 pm

Post Sun Feb 02, 2014 10:32 am

Re: Temporary freeze on launch

No problem, glad you got it now :)

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