Games won't launch
This is happening on a new MX11-R2 Alienware laptop. I can launch multiple instances of both WoW and RIFT manually, so it's not that the laptop can't handle it.
Lax suggested it was my virus protection or some service (like AlienwareFX) that's the likely culprit. I uninstalled my virus protection, no luck. I also went through and stopped/disabled many of the services running in the background (especially all the Alienware stuff), but no luck there either.
Anyone have any ideas?
Here are the event logs for both WoW and RIFT. MS website offered no help on them, though:
- Code:
RIFT log:
===================================================================================
Faulting application name: riftpatchlive.exe, version: 1.0.0.0, time stamp:
0x4d71321c
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17514, time stamp:
0x4ce7bafa
Exception code: 0xc0000005
Fault offset: 0x000360fe
Faulting process id: 0x488
Faulting application start time: 0x01cbdee0335b841c
Faulting application path: C:\Program Files
(x86)\Steam\SteamApps\common\rift\riftpatchlive.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 73e9f991-4ad3-11e0-b9c3-5c260a3dad28
===================================================================================
WoW log:
===================================================================================
Faulting application name: WoW.exe, version: 4.0.6.13623, time stamp:
0x4d53542a
Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp:
0x4a5bdbdf
Exception code: 0xc0000005
Fault offset: 0x000360ce
Faulting process id: 0x1148
Faulting application start time: 0x01cbd6029472f46b
Faulting application path: C:\Program Files\WoW\World of Warcraft\WoW.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: dd5fc057-41f5-11e0-9616-5c260a3d5a28
Thanks in advance!!