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STO launcher silently crashing on start since 8/26

PostPosted: Wed Aug 27, 2014 3:36 pm
by thoathunter
Hello all,

STO had an emergency maintenance last night. Since it came back up I can log in fine outside of isboxer (normal play), but when I try to start my team profile with isboxer, the launcher exits silently without even displaying on the screen.

Anyone else seeing this?

Pastebin of launcher diagnostic is here: http://privatepaste.com/06a3f1d27a

Re: STO launcher silently crashing on start since 8/26

PostPosted: Wed Aug 27, 2014 3:49 pm
by lax
Your PC appears to be a mine field.

Here's a few things I would try shutting down, these are strictly from things loading within the game:
32. C:\Program Files (x86)\Steam\gameoverlayrenderer.dll -- are you loading this through steam? ..
42. C:\Windows\system32\LavasoftTcpService.dll
45. C:\Program Files (x86)\SlySoft\AnyDVD\ADvdDiscHlp1.dll
46. C:\Program Files (x86)\Moo0\WindowMenuPlus 1.20\WindowMenuPlusDll.dll
85. C:\Program Files\UltraMon\RTSUltraMonHookX32.dll

Re: STO launcher silently crashing on start since 8/26

PostPosted: Wed Aug 27, 2014 4:04 pm
by thoathunter
I exited all those modules, and ensured steam is not running. Same thing. See http://privatepaste.com/a4317afcef

Just to get a quick confirmation, are you able to load and run the current version of STO yourself through isboxer?

Re: STO launcher silently crashing on start since 8/26

PostPosted: Wed Aug 27, 2014 4:09 pm
by lax
I'll have to install it to even answer that. Typically confirmation would come from another STO player first, and since so far you're the only one reporting it this is why we start here ;)

Re: STO launcher silently crashing on start since 8/26

PostPosted: Wed Aug 27, 2014 4:44 pm
by thoathunter
:oops:

On a hunch I tried uninstalling the Lavasoft Web Companion that I recently installed to remove Trovi (http://www.lavasoft.com/mylavasoft/comp ... ovi-search) .. lo and behold, STO is now working fine from isboxer.

Sometimes an apparent solution creates new problems :)

Thanks for the response!