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Connection to Account server timed out.

Moderator: MiRai

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metalice13

Posts: 6

Joined: Sat Sep 08, 2012 10:56 am

Post Sun Jun 29, 2014 5:51 pm

Connection to Account server timed out.

Hi, I am trying to use Isboxer on STO and every time I try to log in it gives me Connection to account server timed out. If i launch the game without isboxer I can log in with no problems at all. When I try and log in after launching it with Isboxer it times out. I am using the STO no patch profile. I have also tried it with the default profile. I have tried reinstalling Isboxer and innerspace as well. Any help figuring this out would be greatly appreciated. Thank you.
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MiRai

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Vibrant Videographer

Posts: 3010

Joined: Fri Nov 20, 2009 3:30 pm

Post Sun Jun 29, 2014 6:06 pm

Re: Connection to Account server timed out.

metalice13 wrote:Hi, I am trying to use Isboxer on STO and every time I try to log in it gives me Connection to account server timed out. If i launch the game without isboxer I can log in with no problems at all. When I try and log in after launching it with Isboxer it times out. I am using the STO no patch profile. I have also tried it with the default profile. I have tried reinstalling Isboxer and innerspace as well. Any help figuring this out would be greatly appreciated. Thank you.

Are you disabling your Key Maps (Shift Alt M) before entering your password?
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metalice13

Posts: 6

Joined: Sat Sep 08, 2012 10:56 am

Post Sun Jun 29, 2014 6:26 pm

Re: Connection to Account server timed out.

Ya, I have even tried a one character setup just encase it had something to do with multiple character logging in at the same time, with no luck. I used to box STO before. Closer to the beginning of the year. Never had an issue with it besides 1 out of 5 characters always disconnected when loading maps. This is a fresh install of Isboxer, innerspace, and STO.
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lax

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Site Admin

Posts: 7301

Joined: Tue Nov 17, 2009 9:32 pm

Post Sun Jun 29, 2014 6:36 pm

Re: Connection to Account server timed out.

Do you have firewall software that might be interfering?

If that doesn't point you in the right direction, "Diagnostics for game crashes" (I understand it's not crashing; these are the diagnostics I want to see) from ISBoxer's Help menu may help us narrow it down -- http://isboxer.com/wiki/Diagnostics
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metalice13

Posts: 6

Joined: Sat Sep 08, 2012 10:56 am

Post Sun Jun 29, 2014 7:12 pm

Re: Connection to Account server timed out.

I do not have windows firewall on, and I uninstalled AVG to try that as a fix. http://privatepaste.com/1d0f8d635c here is the diagnostics.
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lax

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Posts: 7301

Joined: Tue Nov 17, 2009 9:32 pm

Post Sun Jun 29, 2014 7:14 pm

Re: Connection to Account server timed out.

metalice13 wrote:I do not have windows firewall on, and I uninstalled AVG to try that as a fix. http://privatepaste.com/1d0f8d635c here is the diagnostics.

This is a copy of them after reinstalling AVG? Can you show me the diagnostics with it broke, and AVG uninstalled? (Reboot after uninstall)
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metalice13

Posts: 6

Joined: Sat Sep 08, 2012 10:56 am

Post Sun Jun 29, 2014 7:20 pm

Re: Connection to Account server timed out.

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lax

User avatar

Site Admin

Posts: 7301

Joined: Tue Nov 17, 2009 9:32 pm

Post Sun Jun 29, 2014 7:26 pm

Re: Connection to Account server timed out.

You missed a bit

10. AVG-Secure-Search-Update_0414c - Process ID: 2728 (C:\Program Files (x86)\AVG SafeGuard toolbar\AVG-Secure-Search-Update_0414c.exe)
34. loggingserver - Process ID: 1884 (C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.1.7\loggingserver.exe)
43. ScriptHelper - Process ID: 5216 (C:\Program Files (x86)\Common Files\AVG Secure Search\ScriptHelperInstaller\18.1.7\ScriptHelper.exe)
74. ToolbarUpdater - Process ID: 1708 (C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.1.7\ToolbarUpdater.exe)
76. vprot - Process ID: 2784 (C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe)
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metalice13

Posts: 6

Joined: Sat Sep 08, 2012 10:56 am

Post Sun Jun 29, 2014 7:35 pm

Re: Connection to Account server timed out.

Sorry bout that didn't even notice the toolbar as I don't use a toolbar. http://www.privatepaste.com/56e4781fac
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lax

User avatar

Site Admin

Posts: 7301

Joined: Tue Nov 17, 2009 9:32 pm

Post Sun Jun 29, 2014 8:43 pm

Re: Connection to Account server timed out.

Okay.

Are you having ISBoxer launch the game client directly, or the launcher? You may need to use the launcher?
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