Innerspace wont launch sto

I'm atempting to reinstall the game with arc from perfect world

i still have not found a solution

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-01-07T09:43:39.000000000Z" />
<EventRecordID>41407</EventRecordID>
<Channel>Application</Channel>
<Computer>Arkailia</Computer>
<Security />
</System>
- <EventData>
<Data>GameClient.exe</Data>
<Data>0.0.0.0</Data>
<Data>52b222a2</Data>
<Data>GameClient.exe</Data>
<Data>0.0.0.0</Data>
<Data>52b222a2</Data>
<Data>c0000005</Data>
<Data>01aacc5c</Data>
<Data>19b0</Data>
<Data>01cf0b8ced0f0a45</Data>
<Data>E:\Program Files (x86)\Cryptic Studios\Star Trek Online\Live\GameClient.exe</Data>
<Data>E:\Program Files (x86)\Cryptic Studios\Star Trek Online\Live\GameClient.exe</Data>
<Data>2f9a0d8e-7780-11e3-85f4-5404a629c3d9</Data>
</EventData>
</Event>

the program hangs right at the moment innerspace sends the comand to the client to launch the first instance of the game above is the error code i'm getting from windows event viewer, i've reinstaled sto several times reinstaled inner space, reinstalled the ati catalyst software and drivers i purchaced fix it utilities profesional 2014 and have run every diagnostic and fix i can think of, i'm at a loss,, a year ago i had sto running just fine i run swtor and lotro without a problem never had trouble with wow it seems its always sto behaving like a red headed step child. i removed avg as well. i've no idea what to try next to be honest

ok I'm reasonably sure the problem is NOT innerspace or ISboxer this is what innerspace console says when i try to launch STO

| 21:37:43 ISBoxer: Preparing to launch Character Set 'Star Trek'
| 21:37:43 ISBoxer: Settings imported from ISBoxerToolkit.GeneralSettings.XML
| 21:37:43 ISBoxer: Making sure Characters in Character Set 'Star Trek' are valid...
| 21:37:43 ISBoxer: Good!
| 21:37:43 ISBoxer: Launching Character Set 'Star Trek' all slots...
| 21:37:43 ISBoxer: Launching Slot 1 Character 'STO 1'
Successfully executed '"C:\Users\Public\Games\Cryptic Studios\Star Trek
Online\Live\GameClient.exe"'.
| 21:40:43 ISBoxer: Character from Set 'Star Trek' not fully launched after 3 minutes.
Select again to continue launching additional slots.
| 21:40:43 ISBoxer: Instructions completed.
|
\====================================================
next i run windows event veiewer to see what happened
-------------------------------------------------------------------------------------------------------------
xml view
-------------------------------------------------------------------------------------------------------------
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-01-08T03:37:43.000000000Z" />
<EventRecordID>41633</EventRecordID>
<Channel>Application</Channel>
<Computer>Arkailia</Computer>
<Security />
</System>
- <EventData>
<Data>GameClient.exe</Data>
<Data>0.0.0.0</Data>
<Data>52b222a2</Data>
<Data>GameClient.exe</Data>
<Data>0.0.0.0</Data>
<Data>52b222a2</Data>
<Data>c0000005</Data>
<Data>014aea17</Data>
<Data>172c</Data>
<Data>01cf0c22fd212392</Data>
<Data>C:\Users\Public\Games\Cryptic Studios\Star Trek Online\Live\GameClient.exe</Data>
<Data>C:\Users\Public\Games\Cryptic Studios\Star Trek Online\Live\GameClient.exe</Data>
<Data>3add0094-7816-11e3-9b8d-5404a629c3d9</Data>
</EventData>
</Event>
------------------------------------------------------------------------------------------------------------------------------
General view
-----------------------------------------------------------------------------------------------------------------------------
Faulting application name: GameClient.exe, version: 0.0.0.0, time stamp: 0x52b222a2
Faulting module name: GameClient.exe, version: 0.0.0.0, time stamp: 0x52b222a2
Exception code: 0xc0000005
Fault offset: 0x014aea17
Faulting process id: 0x172c
Faulting application start time: 0x01cf0c22fd212392
Faulting application path: C:\Users\Public\Games\Cryptic Studios\Star Trek Online\Live\GameClient.exe
Faulting module path: C:\Users\Public\Games\Cryptic Studios\Star Trek Online\Live\GameClient.exe
Report Id: 3add0094-7816-11e3-9b8d-5404a629c3d9
---------------------------------------------------------------------------------------------------------------------------------
i'm not entirely sure what all that means but i'm guessing since sto has been added and removed from my system nultiple times there is something in the registry thats not right i dont know but i am not comfortable messing with system registry, any ideas?

Ok a little progress, i installed Star trek Online via the perfect world "Arc" download. innerspace loaded the first instance without error. arc loaded i had to click on the sto link and it loads the sto window and that loads the game. the second instance did not load, and when i tryed to manual use innerspace to load instance 2 i got a game already running error. so the question now is where do i find a download of sto that will work with inner space? i tryed changing the game path directly to the gameclient file and get the same problem i originaly had

update it seems my innerspace will not launch any cryptic game but others its fine

Ok i ran system mechanic from iolo.com an what ever it did it got rid of the registry problem that was preventing innerspace from launching sto. the only thing that frustrates me is that i dont have a log to see exactly what was the problem in the first place, my suspision however were multiple broken path keys in the registry. what ever the case its working and Lax thanks for your suport ya helped me so i only had to trouble shoot my system and didnt have to mess with innerspace. as we all know trouble shooting is all about eliminating whats not broken to find what is

[lax]

Glad you got it working now