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STO crash on +12 gameclients

Moderator: MiRai

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brekushi

Posts: 44

Joined: Sat Feb 15, 2014 4:03 am

Post Sat Feb 15, 2014 4:13 am

STO crash on +12 gameclients

hi guys,

You might have seen me on the chat channel. Im new to isBoxer and i guess i am here to stay cos i am liking this program a lot.
Though all is well and dandy i do have a small problem. I had some trouble with my RAM modules i got for an upgrade to 16 GB RAM memory, thats been fixed now.

BUT here is my problem now;
After the login of my 12 char i get a game crash in most of the time. I have in some cases successfully login 14 char but thats with my old RAM memory modules that where 8GB. And i was running out of memory most of the time.
Now that i have this upgrade i should be able to do better in performance .... right?

Any thoughts to what could be done to fix this?
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lax

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Site Admin

Posts: 7301

Joined: Tue Nov 17, 2009 9:32 pm

Post Sat Feb 15, 2014 10:25 am

Re: STO crash on +12 gameclients

Is there a crash log you can provide? I mean, all we have to go on at the moment is that your 12th character crashes.

It COULD POTENTIALLY help to see "Diagnostics for game crashes" from ISBoxer's Help menu -- http://isboxer.com/wiki/Diagnostics. However, this is typically only used to determine if other software is interfering, and being your 12th instance and not your 1st instance this is probably not going to be incredibly helpful.

Another potentially helpful tool is on HOWTO: Tweak your framerate, Identifying framerate bottlenecks. If you get a report from this tool while all of your game instances are open, we (or you) might discover that you're out of Video RAM (VRAM) on your video card and this would very much prevent another game instance from being launched. If I had to guess, this is probably it. If this is the case, then lowering the game resolution and/or other game video options could potentially reduce the VRAM usage enough to launch more instances.
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brekushi

Posts: 44

Joined: Sat Feb 15, 2014 4:03 am

Post Sun Feb 16, 2014 5:44 am

Re: STO crash on +12 gameclients

Hi Lax,

Thanks you so much for the respond.
after using the open hardware monitor software you recommended i got you this screenshot.
Its says that my GPU load is not that high ... 48.5% is that the way it should be?

http://oi57.tinypic.com/2uzc96a.jpg

Lowering the FPS in game that has been done.
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brekushi

Posts: 44

Joined: Sat Feb 15, 2014 4:03 am

Post Mon Feb 17, 2014 10:32 am

Re: STO crash on +12 gameclients

still nothing ... weird


Anyhow, you guys know more than i do.
Whats this blue line in this picture?

http://oi60.tinypic.com/28l3yvm.jpg
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MiRai

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Joined: Fri Nov 20, 2009 3:30 pm

Post Mon Feb 17, 2014 1:51 pm

Re: STO crash on +12 gameclients

brekushi wrote:Whats this blue line in this picture?

It should be Maximum Frequency -- You can see the small blue graph in your image, and if you make your window bigger you can see the text next to it.
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brekushi

Posts: 44

Joined: Sat Feb 15, 2014 4:03 am

Post Mon Feb 17, 2014 2:30 pm

Re: STO crash on +12 gameclients

When i had all my clients running that graphic was showing about 100%
Could that be the limit of my hardware that is not letting me login/open more clients?

What dos this Maximum Frequency even mean?
Did some google search but not really clear on what it is, some pages it was saying this is my temp .... other pages where saying that this is my CPU Frequency .... did not get any smarter after reading that.
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MiRai

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Joined: Fri Nov 20, 2009 3:30 pm

Post Mon Feb 17, 2014 3:12 pm

Re: STO crash on +12 gameclients

brekushi wrote:What dos this Maximum Frequency even mean?

It's the current clock speed (or frequency) of your CPU. When you buy a 3GHz CPU that doesn't mean it runs at that speed 24-7, it clocks itself down to save on power; and when more processing power is required it ramps back up.

An actual crash report would likely give more information, and you'll probably have to look at the Application section under Windows Logs of the Windows Event Viewer after your game crashes in order to get one since it looks like the game itself doesn't provide any useful information.
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brekushi

Posts: 44

Joined: Sat Feb 15, 2014 4:03 am

Post Tue Feb 18, 2014 5:22 am

Re: STO crash on +12 gameclients

Thank you MiRai for the responds.

Had a look at the Application section under the windows logs of the windows event viewer .... the first log that where there was http://oi58.tinypic.com/10xc8ds.jpg

Did not find anything to do with the game star trek online ... so i did a search in the log for star trek online http://oi58.tinypic.com/149w6z9.jpg




Though you can see now im able to run 14 clients without anything changed at all .... ohh yeh i had my PC running all night yesterday. Thats the only change i can think of right now since yesterday, cos i did not modify anything else software related.


CPU http://oi58.tinypic.com/ie18h3.jpg
Memory http://oi60.tinypic.com/sblhu1.jpg
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MiRai

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Post Tue Feb 18, 2014 11:26 am

Re: STO crash on +12 gameclients

I don't know what to say about the logs since I don't know how to interpret them, but how do you have your CPU affinity set up? You have numerous cores that are parked and doing nothing while you're playing 14 game clients. Don't you want that extra processing power when playing that many clients?
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brekushi

Posts: 44

Joined: Sat Feb 15, 2014 4:03 am

Post Tue Feb 18, 2014 1:19 pm

Re: STO crash on +12 gameclients

Managed to connect two more clients. For a total of 16 Sto instances.
Changed the CPU strategy all CPU cores / 8 cores per slot.




Is it not weird how i can manage to connect more clients after some time ... at the beginning its around 12, then plus 2 for a total of 14, then two more for a total of 16 right now.
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