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I requested a refund and have not yet gotten my money back

Moderator: MiRai

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Joxun

Posts: 3

Joined: Wed Aug 05, 2015 6:25 pm

Post Mon Aug 10, 2015 11:42 am

I requested a refund and have not yet gotten my money back

I have requested a refund and have not gotten my money back. My software has been off for about 3-4 days now and was wondering when i was gonna get my money back??
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lax

User avatar

Site Admin

Posts: 7301

Joined: Tue Nov 17, 2009 9:32 pm

Post Mon Aug 10, 2015 12:42 pm

Re: I requested a refund and have not yet gotten my money back

Hey buddy! According to my records, I received your refund request Fri, Aug 7, 2015 at 4:53 PM.

This is your account history on lavishsoft.com under My Account:
Account History
-------------------------------------
[Tue Aug 4 19:55:43 2015] Account Registration: Account registered with <EMAIL> by <IP ADDRESS>
[Wed Aug 5 15:57:19 2015] Payment: Payment from <PAYPAL EMAIL> for 90-day Gaming Tools Pro subscription ($15)
[Wed Aug 5 15:57:19 2015] Applied Subscription Time: 90 applied to Gaming Tools Pro subscription
[Fri Aug 7 21:49:20 2015] Payment Refund: Gaming Tools Pro subscription payment REFUNDED
[Fri Aug 7 21:49:20 2015] Removed Subscription Time: 90 removed from Gaming Tools Pro subscription


As you can see, your payment was refunded within hours. No need to make a big public stink about it, as everyone can see we've done you no wrong.

You may need to check your PayPal account for further details -- if you paid directly from your PayPal account for example, the money will probably appear there rather than your bank account.
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Joxun

Posts: 3

Joined: Wed Aug 05, 2015 6:25 pm

Post Mon Aug 10, 2015 1:07 pm

Re: I requested a refund and have not yet gotten my money back

I didnt even think to check my paypal. lol im not making a big stink about it lol just wondering but ill check my paypal now to see if its in there.


edit: Yup in my paypal. haha my bad bro. Thanks again! didnt even think of checking that lol. i may purchase again when i learn the ropes of it more. i jumped into it a little too soon is all.

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