Seeing as you say you have two instances of InnerSpace running, then something is preventing it from starting correctly as it detects if it is already running, and should not allow a second copy to run. You should shut them both down before trying again.
It is also failing to detect the Inner Space build number, which is a little weird. Presumably this is not because it is an illegitimate copy, sso something is preventing Inner Space from starting up correctly (this seems a bit repetitive).
My guess at this point would be for you to uninstall AVG (for testing purposes), and possibly the ASUS Sonic Radar overlay thing, and maybe the UPSSecurity thing. There are also a few other things that I think are possible candidates, but those would be the starting points.
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The below is from a post I wrote earlier, but then figured we'd see what you can back with in the diagnostics. I can see already some of them are incorrect..
saxyrobert wrote:Inner Space Game Configuration was unable to be loaded from the selected Inner Space folder (c:\Program files (x86)\InnerSpace\GameConfiguration.XML
This particular message is most commonly experienced by people launching ISBoxer Toolkit /Suite, who do not have an active subscription for Inner Space, or an active trial (filling out the form does not guarantee a trial would be active - only the email indicating it has been activated will tell you that).
Inner Space will fail to generate the file in question,
- if you do not have an active trial/subscription, that you have logged into Inner Space with, or
- if something else is preventing it from running (which we tend to track on this page as the results are the same) or
- antivirus/antispyware type things that are generating a false positive, or
- you not letting it elevate UAC when it asks.
- maybe something else I haven't thought of, but a compatibility diagnostic may identify as MiRai suggested (although ISBoxer will probably complain about the missing file initially you should be able to get to the help menu)