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Innerspace not apprearing when I start it

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DBUndeR

Posts: 26

Joined: Sat Nov 01, 2014 10:54 am

Post Tue Feb 07, 2017 10:14 am

Innerspace not apprearing when I start it

So Innerspace simply does not appear in my taskbar meaning that I cant launch the game.
I also tried launching from ISBoxer but then this message comes: http://prntscr.com/e5o6xt
Innerspace does appear in task manager though.

Edit: this message also just appeared: http://prntscr.com/e5o9lt
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lax

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Site Admin

Posts: 7301

Joined: Tue Nov 17, 2009 9:32 pm

Post Tue Feb 07, 2017 10:27 am

Re: Innerspace not apprearing when I start it

1. Are you not running ISBoxer and/or Inner Space as Administrator?

2. Did you recently install/move Inner Space to a different location?

3. You are, of course, checking the "Hidden icons" area by clicking the ^ as well, right?
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DBUndeR

Posts: 26

Joined: Sat Nov 01, 2014 10:54 am

Post Tue Feb 07, 2017 3:26 pm

Re: Innerspace not apprearing when I start it

lax wrote:1. Are you not running ISBoxer and/or Inner Space as Administrator?

2. Did you recently install/move Inner Space to a different location?

3. You are, of course, checking the "Hidden icons" area by clicking the ^ as well, right?


1. I tried both administrator and normal
2. No
3. Yes
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bob

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League of Extraordinary Multiboxers

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Joined: Sat Feb 15, 2014 11:14 am

Location: In the dining room, with the lead pipe.

Post Tue Feb 07, 2017 3:57 pm

Re: Innerspace not apprearing when I start it

The Shell NotifyIcon error may be a red herring. It just may be the point that the failure is being reported. Unfrotunately the error code is a fairly generic error code (a bit like using vbObjectError if you've used Visual Basic before), and doesn't lead to what might be causing whatever issue you are having.

So, to that end, a Compatibility Diagnostic may be a good place to start. Grab it on any process, although the running Inner Space might be useful, if it shows up in the list.
It may also useful to get a Trace Diagnostic too when that error appears, although it might be less so. I had a process somewhere to get a dump at the point of failure to avoid it rolling up the stack.

heh, found it.
Download ProcDump from https://technet.microsoft.com/en-us/sys ... 96900.aspx. Unzip it and put it in a folder, like C:\DumpDir.

Open a command prompt as Admin,

Run the below command (replacing any parts as necessary for your installation of ProcDump and InnerSpace).
Code:
C:\DumpDir\procdump -accepteula -e -t -l -f "" -x C:\DumpDir "C:\Program Files (x86)\InnerSpace\InnerSpace.exe" > C:\DumpDir\procdump.log

Then reply back and attach the log file and the dmp file you have generated in the C:\DumpDir folder.

If you can't attach the dmp file here (it may not like it, 1. because it is a binary, and 2. it's big), then email it to lax@lavishsoft.com, referencing this thread. He may be able to spot something in it.
If you're really keen you can upload the dmp file here: https://www.osronline.com/page.cfm?name=analyze, it may point you to what the issue is.
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DBUndeR

Posts: 26

Joined: Sat Nov 01, 2014 10:54 am

Post Wed Feb 08, 2017 7:02 am

Re: Innerspace not apprearing when I start it

Thank you for your answer, but I believe I have solved it.
My vpn server was apparently on without me knowing it, after I turned it off it stopped happening.

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