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I was just asked to relog in and authorize my device

Moderator: MiRai

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mythicbox

Posts: 6

Joined: Fri Sep 20, 2019 6:42 pm

Post Sat Oct 12, 2019 3:27 pm

I was just asked to relog in and authorize my device

Hello,

I was wondering why the Lavish Software installation on my computer asked me to relog in and re-authorize my device?
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bob

User avatar

League of Extraordinary Multiboxers

Posts: 3671

Joined: Sat Feb 15, 2014 11:14 am

Location: In the dining room, with the lead pipe.

Post Sat Oct 12, 2019 3:42 pm

Re: I was just asked to relog in and authorize my device

Because device authorization is only for a period of time. Then you need to reauthorize the device.
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lax

User avatar

Site Admin

Posts: 7134

Joined: Tue Nov 17, 2009 9:32 pm

Post Sat Oct 12, 2019 3:56 pm

Re: I was just asked to relog in and authorize my device

Device authorization lasts a year, your login lasts as long as selected in the drop-down box during login.

With your account being only a few weeks old, I'd assume one of the following...
1. the stored tokens on your PC got wiped (would require both a new login and a new device authorization)
2. the login and device tokens could not be stored on your PC, for example because the hard drive is full (would require new login and device authorization)
3. your password was changed (would require a new login, but not a device authorization)

If you happened to run an outdated version of Inner Space, say from about August 2018, that could also do it.
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mythicbox

Posts: 6

Joined: Fri Sep 20, 2019 6:42 pm

Post Sat Oct 12, 2019 6:26 pm

Re: I was just asked to relog in and authorize my device

Thank you, sirs, for the replies.

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